The Home Depot

Horrible customer service. Bought their drano kit with a snake. The snake broke in my drain. I went back for assistance in figuring out how to get the broken piece out. Andy, the manager was completely useless and a smartass, acting as if I had no clue what I was doing.

Bad location of entrance and exit, too narrow and paint are fading hard to tell which one is in or exit.

Came across this store by accident, was looking for the Hamilton store. But I’m glad I stopped in this store. Located on a side street off of Rt 33, wasn’t busy and the store staff was friendly. I got a few things and was quickly out the door.
I used the Home Depot website that was very helpful, showed if the item you want is in the store, how many is in stock, if not in stock they’ll give you an estimated arrival date and they will tell you what aisle the item is located.

So mom decides to go thru them to do her countertops. Shouldn’t be too hard small kitchen. Right? First, had to pick out tops, did that. Then a new sink, did that. Second, guys who come out to measure are incompetent bc the usual guy who uses the laser measure is out sick so they measure by hand. (Measure twice, cut once) simple. Nope. They come on a monday, plumber disconnects water, okay they had the wrong counter tops. Then said it would be done in couple of days, still no water in kitchen. Come by friday, put in sink n counter tops. Beautiful. Back splash is cut wrong, too short. When they were cutting in kitchen they sliced the pantry cabinet with blade so now thats damaged. Second the two sides are different colors, one white with speckled the other gray with speckles. Backsplash behind stove dont match either. A week with no kitchen for countertops including washing pots, pans n dishes in bathroom sink. Fun. No one can fix problem bc they are passing the buck back n forth. So incompetent unbelievable. Mom still waiting on them to fix problem. That was over 2 ½ weeks ago. So if you decide to do home repairs thru home depot bc they’re cheaper Don’t! Hire a decent contractor with good reputation.

This Home Depot is one of the newest ones in central Jersey. However, it is also the smallest that I’ve been to. I actually worked here when I was in high school, so I know it quite well. What makes it so good, is that it is a couple roads off of the major highway and there are no signs on the highway pointing towards it. So it’s hidden and unless you’re a local or you researched it online, you would never know it’s there. So it doesn’t get as crowded as some of the others. But on the flip side, being that it’s smaller, they don’t have as much of a variety as some of the other locations. Especially with their appliances. And as usual, just like any other Home Depot or Lowes, it’s damn near impossible to find help when you need it.