Nutrishop

Walked in earlier this morning and was greeted by a male and female who was working the counter. I have been to other Nutrishops and wanted to see if they had a variety of the protein cookies and bars. They had a better selection than the others but were still missing some of the flavors. I picked up two of each, choc chip, snicker doodle and the dbl choc. Bonus star for having water jugs. Solid ⁴⁄₅ stars for selection and service. I’ll be back.

Worst customer service ever! I had never been inside of this location and franchise so I decided to go in and see what products they carried and what their pricing was like as I am currently in contest prep for an upcoming fitness show. I was unpleasantly shocked at my experience with the sales girl that was working.
Upon entering the store, I was greeted by a 20 something year old female who started our conversation off very condescendingly. She looked me up and down and rolled her eyes when I first entered. Just because I have a tshirt on from another competitor does not give employees the right to judge or treat customers unkindly. How did she know that I wasn’t planning on becoming a regular customer there? She asked what I was looking for, I explained to her what I was currently taking and what brands that I used and that I was possibly in the market for some other brands. She asked if I was training with a coach and that’s where it became ugly. I told her who my coach was and she very quickly became very snotty and began to make some very rude remarks about my coach and her training habits. She continued by also telling me that I would not succeed in my competition by her standards because I had not trained long enough. She had a gentleman there with her hanging out while she was working. Not sure if it was her boyfriend or just a friend of hers but he also jumped on her bandwagon by telling me how he did his competitions and called my coach a «cookie cutter diet» coach and spoke poorly of her as well. I didn’t walk into the store for her personal opinion on my coach or my training habits. I went in to possibly purchase products!
Management should consider who they hire and how well they deal with the public before hiring these young kids who are so pumped on steroids and think they’re the gift to the world! I will absolutely NEVER purchase a product from this company due to the horrible customer service that I received. In the fitness industry, word of mouth travels very quickly. It’s a shame that the management/​owners do not care to fix the problem as many reviews on here speak negatively about the lack of customer service that they’ve received.

this place has been nothing but good to me. discounts every time i shop there, cute girls behind the desk that are very helpful and polite, and the best protein bars (Combat bars MusclePharm)

Glad we stopped into this shop! Adam is awesome and really helped us find what we needed. He went over a meal plan with us that made sense. Even left with free shirts, towels, and shakers! Definitely will be back here. Thanks Adam!

Well way over priced and i bought some stuff they recommended tried it for a week it didnt do jack so thought maybe cuz i was a bigger guy double up on it so i did still nothing so i wanted to take it back and they wouldnt give me store credit or anything. So i will never go go back nor will i refer anyone there.

Shady, shady…
My mom bought some supplement pills, and of course got talked into buying something useless by the cashier. I think he’s the manager, I could be mistaken.
Anyway, he convinced her that the supplements she went in for wont work without this other crap he convinced her to buy. He was so persistent that she felt inclined to purchase it even though she clearly didn’t want to buy more than she already planned on. We left and she told me to return them for her since she felt so uncomfortable in there.
My boyfriend and I went in to return it a week or so (I forget the exact time frame) and we had the receipt with us as well. We told the manager and he said that we can’t return items after x amount of days. My boyfriend looked at the date of purchase on our receipt, and showed him that according to their policy, we were on the last day to return it without hassle. The manager then tells us that we can’t return it still because it exceeded the time frame??? Whatever.
In conclusion, this shop is really dishonest. You want to trust them because they appear to be body builders and fitness gurus, but they want the commission/​sales more than they want to help their customers.

I HAVE to give this place one star
This location may be good for providing supplements that help people reach their goal and that’s perfectly fine. What I don’t like about Nutrishops in general are that they don’t list prices on their products and the sales people convince you that you need several things and then when they go to ring you up, you’re blindsided by how much it all costs. If that’s how Nutrishop does business then that’s how they do business and they have every right to do so.
I’m giving them one star because they hire people who look like they know what they’re talking about and then those people turn around and give BAD ADVICE.
Normally I wouldn’t care because when I want fitness advice I ask trainers who know how to find out a person’s fitness goals and are qualified to give advice. Or if I can’t find a qualified person I find several people who have achieved the goal I want to achieve and take bits of advice from each one to tailor it into something I can reasonably work with.
The people at Nutrishop are good at giving out product information, and know how they reached their own fitness goals, but they aren’t qualified to be giving out weight loss or any other advice that someone would use to reach their fitness goals. I, like many, used to think that Nutrishop hires these bulky guys and super skinny girls because they know what they’re talking about and are qualified to give fitness advice, but I was mistaken.
My father is interested in losing weight and has recently lost 10 pounds from eating healthy. He does not like to exercise and wants to continue to lose weight so he went to Nutrishop, unbeknownst to me, to get supplements and «advice.» He came home and told me that the guy gave him a whole meal plan which was better than what I told him he could eat and allowed him to eat french fries, soda and drink a 30 oz Cookies and Cream protein shake, which is packed with carbohydrates, RIGHT before bed. ARE YOU KIDDING ME??? Of course I told my father that the meal plan he received was not for someone who is trying to lose weight but for someone who is trying to bulk up. I asked if the man at Nutrishop asked him about his current exercise routine and he said «no.» So this guy saw my overweight father, didn’t ask him what his fitness goals were, or if he even engaged in regular exercise, and thought it would be a good idea to put him on the same diet as himself. Which, I might add, is not any different than the «diet» my dad was on before he began his weight loss journey.
I tried to tell my dad that the meal plan and advice he received would not work for him, but his response was that the guy at Nutrishop had a lot of muscles and looked like he knew what he was talking about.
I even ran what happened by my friend, who is a personal trainer and has a masters in Kinesiology, and he informed me that I was correct in my assumption. But of course my dad doesn’t want to listen to me who is telling him that he has to eat right and exercise to lose weight, and have personally lost 45 pounds; he wants to listen to the jacked up guy at Nutrishop who told him he could eat fries and have a shake right before bed.
#58/​100

Honestly I’m surprised by some of the negative reviews. I’ve had nothing but good advice and service… Adam is very down to earth and helpful. Obviously he’s gotta make some money so of course he’s going to promote his products… I drive past probably 4 other similar nutrition stores to come here. Give this place a shot you won’t be disappointed and get on the InBody machine start tracking your success!!!

They are not consistent with their pricing and they are constantly trying to get you to buy certain brand products. Last week I went to purchase a product and the price was $ 45 however this week I went to inquire about the same product and it was $ 50. I was loving the store until I realized the inconsistency with pricing.

Great shop. I like it better than gnc. They hook it up with shirts & protein shakers too! Adam is always very helpful & knowledgable when it comes to the products. & he never makes me feel like an idiot. Always helpful!

My go to shop for supplements and protein. Adam is very helpful and knowledgable. He also provided me with samples of a few products so I could test them out before I purchase. Great prices and honest products.

I love this nutrishop of eastvale. #teameastvale. Adam is a great help!!! Love going here! My mom goes here too and she loves it, I recommended it to her.

Great costumer service! Always friendly and willing to take time with you and explain products to help reach your goal. Always stocked! Which is important, been to other Nutrishops that were out of things I needed. Adam is super friendly is not out to get your money, always willing to help and always willing to answer questions, never any pressure to buy anything. I recommend to stop by there and see for yourself!

Amazing location and team! Very helpful in answering questions and helping you with deciding on the best supplements to suit your fitness goals and needs! Adam and Jake are both amazing at what they do and I won’t go anywhere else when it comes to my supplement needs! Amazing 1 on 1 attention, and the whole team is very knowledgeable. No matter if your trying to gain mass, lean out or just stay at a consistent weight, these guys are amazing at what they do and can help you reach your fitness goals! My boyfriend and I both absolutely love them and support them completely!

Wow. First thing I walk in he is helping a customer and try’s to help me at the same time. Then he comes up to me immediately trying to sell a certain protein when I was looking for casein protein. Trying to intimidate me and watch me the whole time talking about who gives me nutritional advice and makes a fool of himself. As I try to ignore the douche, he blurts out that the casein proteins have been sitting there for a year anyway and I should go with what he was trying to sell me in the first place. Dude needs to quit steroids and slam down chill pills. Worst customer service ever.

I agree with the other reviews commenting on the customer service. As soon as I walked in, I had the feeling I was being sized up and intimidated for not being huge. Way too much Dudebro going on here. I talked to the rep for less than a minute before I immediately wanted to leave. Went across the parking lot and back to My familiar GNC, where I have ALWAYS had a good experience. I’m just a normal guy trying to stay healthy and get into shape. I’m not trying to GET RIPPED TO THA EXTREME!!! which is what I believe is the market they are catering to.

Worst nutrishop ever, it’s gone downhill since it opened a few years ago. Things were a lot better when gilbert and Brent worked there. Adams a good guy too. I went in the other day and one of the workers kept pressuring me to buy one of their in store products and I kept telling him no, he kept suggesting I buy it even though I kept asking for their pro7 protein. (Btw I came in to buy protein and he kept trying to sell me this carb loading thing which I never showed interest in /​asked for). I know nutrishop makes most of their money from their in house brands but damn, no means no!

Not the best experience as far as pricing and customer service goes. My questions were met with condescending remarks. A lot of people really don’t know where to start in buying supplements and short, rude answers didn’t help. $ 70 for protein isn’t exactly affordable in today’s market either. I wouldn’t recommend this place to anyone.

What a great location and team! I was very hesitant when it came to my supplement and nutritional needs. Adam and Jake are always there to help, are friendly and very knowledgeable. The 1 on 1 care and attention makes all the difference and they never try to up-​sale or pressure you to buy products you don’t need. Team NutriShop!

My wife wanted to see if there is a pre-​workout supplement she can take for more endurance. Brett was the only employee on and he greeted us and asked if he could answer any questions. He offered a sample of a supplement he recommended and gave my wife a free Nutrishop drinking bottle. Nice to get a sample before purchasing and Brett is very knowledgeable & professional.