The Home Depot

I live in Aberdeen but prefer the Edgewood location. The staff is extremely knowledgable, helpful and friendly. One of the workers gave us his name and asked that we call back if we had any further questions. We did and he was just as friendly and helpful. I feel more confident approaching a diy project after speaking with the great staff. They’re the best.

I love this Home Depot. Out of all of the home improvement stores I’ve been to in the area (Home Depot in Bel Air, MD & Lowes in Abingdon), this is one stands out. There are always a lot of people around to answer your questions and if you are interested in diy-​ing it, they will spend time explaining what you need to do. At the other places, I’ve spent a ton of times just looking for someone to talk to, here people ask if you need help. Great place!

Date of visit: 12/​12/​2011
Like what many others say it is hard to rate a national chain store. What it really comes down to is their customer service and local policies.
I live near three Home Depots and two Lowes so I can really pick and choose where I do business.
For quick little home repairs I tend to come here since this location is the closest to me. Yesterday I needed pipe tape and kitchen & bath silicone sealant so I could replace the leaking faucet of my kitchen sink. While there I also picked up a new pair of pruning shears so I could trim back summer’s growth and prepare my gardens for winter’s rest.
One of the things I like about this location of Home Depot is that they offer a 10% Military Discount all the time. Let’s face it, while I’m an officer now and doing pretty well, when I was enlisted many many moons ago (basic training at 18) I lived at or below the nation’s poverty level until I made E-​6. I’ve given my country 25 years of service, so I really appreciate this fact and frequently patronize businesses offering a Military discount. If I need something that two businesses offer and one has a Military discount and the other does not, you better believe I will usually go with the one that does.
Yesterday there were no regular checkouts open, just the self-​serve style, but I need a human to key in the discount. I happened to notice someone not too far away setting up a display and asked her about someone tending the registers. She asked what I needed and I let her know I was military and she went straight to the self-​checkout to key in my discount, and then she thanked me for my service.
Today I’m a fan because of the great customer service I received yesterday!!!