I had a very frustrating experience shopping at Lane Bryant Edina last week. There were 3 ladies working and literally no one spoke to me for the first hour that I was there. A lady even brought me to a dressing room without saying a single word. I needed the dressing room a second time and no one came even after 10 minutes of waiting. And a bell goes off to notify the workers that someone is waiting. There were 2 ladies cashiering a rush of customers. But the third was nowhere to be found. I had to grab a room from someone who was leaving. Good thing I had done research on what I wanted before I went to the store. Because all of my questions went unanswered. On a positive note, I do like Lane Bryant. Especially for the quality of their bras and frequent deals. Hopefully next time I will get better customer service.
Jennifer R.
Évaluation du lieu : 5 Minneapolis, MN
I have had nothing but great service at this Lane Bryant. The ladies are friendly but not pushy, know how to stay out of your way if necessary, but they’re right there if you need something. One time I had a wardrobe malfunction(tore my last pair of good jeans on the corner of a restaurant table), and rushed to Lane Bryant shortly before their closing time for emergency replacement pants. I showed my predicament to the first saleslady I saw, and within five minutes I found myself in a dressing room with a pile of(on sale) jeans in my size. They turned a crisis into a happy ending for sure, that night. If you shop without coupons or sales, LB can be a little pricey. But take advantage of the deals, and you always feel like you’re stealing! For example, today, with a combination of sales, a Facebook coupon, and a gift cheque for using my LB credit card, I spent $ 57 but saved $ 140! On a serious note, we women of size encounter a lot of prejudice and hateful attitudes in our daily life. Clothes shopping is often something to be dreaded… but not at Lane Bryant. Here you can be treated with consideration and respect, and that’s what will keep me coming back.
Bridget M.
Évaluation du lieu : 4 Daly City, CA
I am on vacation from California to visit my parents. The day I left Cali a fabulous coupon arrived in the mail and I had to use it by the 20th of May. In our rounds of thrift stores, mom and I stopped here so I could look. In addition to this gift certificate/coupon thing, everything in the store was 40% off which was a nice surprise(I had been texted about the 40% but it was a nce surprise). I definately spent more than I expected to. If all the jeans currently in style didn’t have that ripped and worn out look I might have bought some but at a retail price of $ 90 and them not being my look I will need to wait for the next season, hopefully whole pants will be on sale then — in petite of course. The store is ½ Lane Bryant and ½ Cacique — which looks alot like a Victoria’s Secret for big girls. On this trip I bought a denim jacket, green tank top, black shell(like a tank top with wider straps), fabulous green dangly earrings. I would have loved to buy more but my fiscal brain prevailed. I spent $ 41.70 — I saved $ 52.60. And of course the big girl store is nestled right next door to the Wendy’s restaurant so I can have a frosty for a snack and to keep me in plus sizes and coming back for more.