Ferrari of Central New Jersey

One of the worst experiences of my life. Told them the deal I was getting from another dealer and asked tony the sales rep if they could match. I called them at 10 am and must have called them 10x to get an answer but Tony kept saying he was going to talk to his superior Donato. Then finally at 6pm tony called and told me they could match the deal with a better car. I kept waiting the next day to get the final paperwork and tony kept saying 15 more min. Then I finally got a call at 2:30 pm that they would be $ 5k higher than the deal I had. I liked the car so I still budged and said I was coming over to finalize. Went there and then the deal I had agreed to was taken away and said it would be $ 10k more. Please take my word that these guys are crooks and will waste your time. They seem more like the guys at a KIA dealership. Lastly, these guys are all standing outside chatting and not doing any work. They don’t take customers seriously and just waste time with false promises they can’t keep. My experiences with Maserati of Manhattan was far superior.

I am honestly very disappointed in the way this place treated me. I purchased and paid for in full, for a BMW X6 M series that they had just got in. The salesperson Ryan is a piece of garbage who constantly called me 10 times a day before the deal was done so I could come in and pay for it.
Once the car was signed for and paid for in full, they refused to return any of my phone calls and literally dodged me for weeks upon weeks when I’d call in to check on parts they were supposed to have ordered which was even stated in the contract. I fulfilled my end of the deal meanwhile they didn’t.
It’s been almost 2 months now and I finally picked up the last of the parts that they had ordered … Sorry. I forgot to mention I had to go around them and deal with Steve in their parts dept. Because they wouldn’t return my calls and when I stopped by, the manager Adel would feed me a bunch of bullshit. Then on top of that headache, I had to go 80 miles out of my way today because they don’t deal with the local BMW, of course.
Moral of the story– they’ll promise you everything you want to hear up until after you sign that contract. Very upset and disappointed it had to end this way but I do not recommend them and I’d honestly never deal with them ever again after this experience.
I did not have a good experience with the sales dept, the manager nor the receptionist who also would cover up for them and always said they weren’t there when meanwhile they were. I gave them 2 stars because of Steve in the Parts Dept who went out of his way and helped me out to get my parts, even though it wasn’t his job. For that I’m appreciative of JUST that.
Overall, the rest of the dealership is garbage and don’t give a shit about consumers nor customer service.

ust bought a Porsche, 911 c 4 s, , from these guys, . well. troy, my saleman,. very good, honest and knowable, his, boss Adell very fair, , nice people, NICE CARS, i am telling my friends these guys, this company, i would use for my next car,

Just picked up my new car from the dealership on Friday. It was a pleasure to deal with Joe and Nelson. Car was spotless, everything perfect. Made the experience of buying a car very enjoyable! If you want a Ferrari/​Maserati these are the people you should deal with.

The worst car buying experience by far!!! I saw a beautiful BMW M6 on the Internet and I was in contact with the salesperson by the name Gary. Since I live in CT I did not have a chance to see the car, but I called many times over a period of two weeks and Gary was helpful. When I asked him about the condition of the vehicle he said «it has couple of rock chips on the hood» normal wear and tear, otherwise it’s outstanding. Finally, I decided I like the car and I am bying it. I gave them a deposit over the phone and arranged a pick up two weeks from our last conversation. Gary was not able to deliver the car, instead one of his colleagues did. THIS IS WHEN IT ALL STARTED TO GO DOWNHILL.
After the 4 ½ hour drive to NJ, I saw the car peaked outside and it looked great from 30 – 40 feet. As I got closer to the car the hood of the car was COVERD with rock chips, a huge scratch by the rear wheel and of course the person delivering the car had no idea. We called the manager and he said that I will receive a «I owe you» (5 months later still did not receive the check, even though I called numerous times) I jump in the car seat and see bunch of the maintnqce lights on (oil change, microfilter, expired inspection, something else I can’t remember now). The person who was delivering said to me we can take care of it or you can buy the filter for $ 12.00 and do it yourself. At this point I am really pissed because they knew I was coming for two weeks and they could not take care of this. I insisted for them to fix it. They sent the car to the BMW dealer down the street and I had to waists another 90 minutes waiting for the car. When they came back the delivery guy tell me” WOW, THEY CHARGED 260.00 AND MY MANAGER IS VERY UPSET. REALLY!!! After I take the car for test drive and I can hear a loud noise coming from the front. The «delivery» guy says oh that’s just the front tire rubbing against the inner wall. ARE YOU SERIOUS!!! At this point I should have walked away, but I really liked the car so I went ahead and bought the car.
OOOOOOOO WAIT THERE IS MORE.
So my tempeorary plate is about the expire and I still don’t have my plates. I kept calling them and they kept saying «you should get them any day». I went through 3SETS OF TEMP PLATES BEFORE I RECEIVED MY PLATES. I can’t even explain how frustrated I was.
Today I thought that I had a flat tire and when to the local tire shop so they can plug-​in the tire. When they took out the tire and the entire inside of the tire was worn out to the point of having metal sticking out of the tire. And the same thing happened to the other rear tire. They were so bad that they were not able to be plugged in so I had buy two brand new VERY EXPENSIVE TIRES, after being told that they ut new tires when they inspected the car (another BS LIE). BY FAR THE WORST CAR BUYING EXPERIENCE EEEEEVVVVVEEEEERRRRRR.

George Pillajo,
I cannot thank you enough for all of your help and patience in working with us to acquire our new 2006 Mercedes-​Benz CLK350. It was a complicated deal with lots of restraints and parameters and you graciously accommodated us on all of them. You were not our first stop unfortunately (what a nightmare of stereotypical car salesmen), but we are so very happy that you were our last!
What a beautiful car we ended up with! We did not see the car before we purchased it, but it was in pristine condition and exactly as you described. No wait, it was actually even better, way better!
We look forward to a long automotive relationship with you as well. Consider this the absolute best recommendation ever! We are 100% completely satisfied! Once again thank you! And thank you for checking on the books.
This is the email I sent to my car salesman. I think it says it all!

Great Customer service, SHOUTOUT to: Joe @ maserati! Went here looking for a GT-​R, they have a lot of great Exotics, but they go quick.