Two stars for a double ripoff!!! After considering other options for service I decided to give the shop where I bought the first few bikes in my life a shot oops now I know how they have kept the doors open – ripping people off who do or don’t know much about bikes. They charged $ 50 to setup a pair of tubeless wheels even though I provided sealant and the rim strips were properly installed. This was after they verbally told me it would be 10 – 15 per wheel. When I confronted them on the price they told me it was because they were hard to setup and they had to add more sealant(not sure what they used for sealant but the price is a lot higher than oil)! Boo hoo do your job! Never again will you receive my business.
Mark C.
Évaluation du lieu : 4 Edmond, OK
Good bike shop with quality bikes. Was a little concerned about initial purchase price but with the free yearly tune ups they have lasted long than expected and still perform well. Most of the staff is very good. Overall, a recommended place.
Todd T.
Évaluation du lieu : 5 Oklahoma City, OK
Al’s just built up a nice road bike which I bought out of state. They didn’t blink an eye at helping me out. They did the job fast and at a very good price and then were more than happy to answer questions and assist me with the bike. I was really pleased with them, and this was after an OKC shop had turned their nose up at the work. They will be my go-to shop for repairs and accessories(and bikes when I need a new one). Just moved my business to Al’s Edmond!
Andrea S.
Évaluation du lieu : 5 Masterson, TX
Great bikes that are well priced for their quality. We have purchased several bikes over the years from Al’s in Edmond and have been very happy. Their sales people are always very patient as we’ve tried out different models, left the store, returned to try out models again. Very friendly service and they cover the basic accessories. Repairs are excellent! When traveling last year my gears kept jamming. I had three different mechanics check out my bike and tell me nothing was wrong, upon a trip to Al’s they worked their magic and I haven’t had problems since.
Jacob B.
Évaluation du lieu : 5 Edmond, OK
Great store. Good quality. Nice staff. I just in for the second time to get a part to fix my bike. It was a small cable housing. They just gave it to me free of charge. These guys are really awesome! They have great bikes. I will be coming back for sure.
Leslie W.
Évaluation du lieu : 4 Edmond, OK
I have appreciated Al’s non-pressure salesmanship since my first purchase(a hybrid) in 2005. I visited the store several times to discussed bikes, components, my use, etc before I made a decision. I was always greeted with respect and patiently given information. I added 2 bikes for my growing children the following year. Using Al’s wisdom I was able to purchase bikes that my girls were able to grow with for several years. They had quickly outgrown the Walmart/Academy bikes in less than a year. I was able to sell those Al’s bikes 4 years later at a respectable price — because they were quality bikes. I added a road bike in 2006 and later 2 ‘fitness’ bikes that we all use and I frequently use to commute to work(a 32mi round trip). Each purchase has entailed multiple discussions of options and components. I have never felt pressured to purchase — whether it be bike or the many gear products over the years. I have consistently been met with information and teaching(sometimes beyond what I was able to completely grasp at the moment ;)). I have always felt that my comfort level with a purchase was significantly important. And I love that I can take my bike — even the old 2005 — in for a free tune-up! I am eager to add a new road bike soon. And yes, I will purchase it from Al’s in Edmond.
Joseph J.
Évaluation du lieu : 2 Edmond, OK
We recently moved to the area about 4 years ago. We work very hard to try to keep the business local to benefit the city and ourselves ultimately. I actually purchased a nice Trek Hybrid bike from this shop myself for about $ 800+ I actually found the staff ok, the service is actually very inconsistent, it depends whom you talk to. I find the owner extremely nice, but somewhat sarcastic making comments about the nice car I drive and how I shouldn’t bother about the cost of the bike… But was willing to overcome such attitude, and the small mom and pop inventory… The issues becomes, is that you find them pushing their inventory on you, instead of actually selling you what you need. That right there bothers me a lot and not good business practice. Today, I went with my wife to buy her a bike she is a very petit woman — 4’7″ and controlling the bike is a critical issue for her. There was a heavier set guy that was on his cell phone, after finally getting off his phone, he seemed bothered by assisting us and did a terrible job in actually listening to the needs and what we were looking for. Very argumentative and stubborn. As a result, we thanked them for their time and left. I can tell you that I have had it with this store, we will be driving a little longer distance to pay the same money but get royal treatment in other places in the city. Not a good business… in our humble opinion.
Rebekah M.
Évaluation du lieu : 2 Edmond, OK
Smaller bicycle store with mom and pop prices. Very friendly staff But be aware! ALLSALESAREFINAL! No exchanges no refunds. This is only written on the bottom on your receipt AFTER you make a purchase. I feel that any place that doesn’t have a satisfaction policy for a refund policy isn’t worth shopping at. Because sometimes you have BADPRODUCTS! If you know exactly what you want and this store has it and your willing to pay that price and have faith you won’t have a problem with it then by all means this is your place. If you have kids or don’t know much about bicycles do some research. Wait scratch that just hop over one block from here and get the same thing at academy for half the price.