Icing By Claire’s

Hi. I was wondering around Mission Valley Mall when I had an impulse to enter Icing. I recently was cleaning out my jewelry ‘vault’ at home and had a bunch of earrings I coyld no longer use. I had my husband put in a diamond earing in what I thought was hole #2 in my right ear, but was in fact #3 of three holes. I have 2 holes in my left ear and a cartiledge piercing on the top. There was not a third hole on the left. However, amongst all the existing holes, the first holes are in horrible conditi9on. Beging a hippie child I wore heavy dangley earings for quite awhile. These holes, in the future, will blend in with the ‘wrinkle zone’ on my ears. Being unsymetrical now, I thought I needed a new hole in my left. I ducked into Icing and a very sweet gal measured it out etc, and poped in an earing. Voila. At home, I studied it to death and just didn’t see what I had asked for. The next day, I was at Parkway Plaza in El Cajon, (I live in North County but have family, friends, and work down here. Why? It’s gonna change soon.) I went into the Icing at Parkway Plaza and met the manager, Elayne VonDeWilker. We hit it off and it took us some time to come up with a plan B for me: making my left ear look like the right. It took some time, but I agreed to return in two days (in order to heal from the random piercing I’d gotten earlier). I saw Elayne today. We revisted our plan, executed it and off I went. Oh. The cost. I had purchased a 14kt stud, exchanged it for two stainless steel ones, and got a refund for $ 7 and change. I just want to not only Thank Elayne over and over, but to let others know there are good people in our retail enviornment that are there to take, not only care of us, but GOOD care. Look for them. They are there I found one, and I’m one happy camper! Thanks, Elayne!

First to review again??? Anyways, this particular Icing sucks big time. The manager is a Latina woman that is always in a bad mood… imagine a chick that has constant period cramps all day long… every day of the month, yup thats her! She gave me a hard time when I exchanged a necklace that she sold me because *gasp* I didn’t have a receipt. The link broke and I wanted the exact same item… I use to work retail and it’s not that big of a deal when you put somethig in Salvage and the vendor gives you credit!!! It’s actually better to shop at Claires, the ladies there are nicer and many times they carry the same items as Icing but for less money. I usually stop by to see what cute things I can get.