I thought this Wetzels was just fine. The service was good and nice. There isn’t anything special about it but there was nothing bad about if either.
Suzie L.
Évaluation du lieu : 1 La Mesa, CA
So my son wants a cinnamon pretzel — I do not go to this particular location often and this was the first time I had ordered this kind of pretzel. The girl behind the counter asks if we want«glaze» — I ask my son and he says yes. She then asks if we want it on the side or on the pretzel. My son says on it. No problem, right? Well, when she rang it up, she charged us almost a dollar extra for the glaze. I had no idea there was an extra charge as she did not mention that to me when she asked and I feel that she should have. Poor, poor customer service. When I went to pay I said«you did not tell me that there would be an extra charge for the glaze» and she simply smirked and never made eye contact and then proceeded to assist the next customer. This particular location has lost my business. I believe that whenever anything is suggested via a clerk/server, etc. that it is common courtesy to tell you that there is an extra fee for something.