Walgreens

Here is the thing. When you need a pharmacy, you don’t want to wait for a half hour every single time to pick up a prescription. It is true that they have good prices. But is worth waiting a half hour, or more, every single time to pick up a prescription when there are plenty of staff in the back? I think not. I would give then a zero star if it were possible. One star is too kind.
Avoid this store at all costs.
I strongly recommend cleaning house by firing the pharmacy head and all the employees.

I have had to use this pharmacy for the last seven years. I visit it at least once a month. The lines are long. The customer service is irregular. On good days, you get someone who might greet you. On bad days you might get followed by the manager if you do mot look like you are well-​off. The pharmacy staff are courteous and helpful, but it seems that they are always understaffed. There is a new manager now and it seems like she is finally getting the floor staff to work a little more efficiently. For an example of far better customer service they could walk a few yards to the Dollar Tree store nearby, where the security guard greets you with a smile and the cashiers do not come from privileged backgrounds either but have a much sunnier disposition. Why doesn’t their corporate headquarters care enough to change the culture at this pharmacy? That’s the question I want to ask.

This Walgreens is busy and sketchy at times. The lines get crazy and the employees are obviously stressed out. I would be too, there’s a staffing issue here.
There’s often problems at the register with the debit/​credit card machines. They offer beer, wine, and cigarettes at this location. If you’re looking for smokes, be sure to ask them to check the back for cartons. They don’t keep them in the front and some employees are quick to say they don’t have any.

Pharmacy staff are very professional, knowledgeable and friendly. They keep me up to date on my prescriptions. I recently was hit by a car and my meds went from three to 14. They had everything ready for me within 24 hours of discharge from hospital.

This is the worst Walgreens pharmacy that I have ever been to in my entire life! I had my puppy’s prescription transferred over to this location around 10am and was told it would be ready by the time I got off work at 7pm! I show up at 7:15pm and wait in the long ass drive thur just go be meet by DeAndrea the cashier at the window. I pulled up and immediately could tell she hates her job and hates people in general. I told her I’m here to pick up meds for my puppy and she immediately states that «they do not have it in stock» I gave her a shocked look on my face and stated I called over 8 hours ago and faxed over the prescription and was told it was in stock and had just enough for his order. I followed up by saying «why didn’t anyone call me?» to at least say you don’t have it?! I get the ghetto look and eye roll and hear «Well I dunno know but I called another Walgreens and they will fill it for you. It’s already almost 8pm and most pharmacies close at that time and it doesn’t help that it’s on San Pablo avenue one of the busiest streets at this hour!
Oh but I’m sure DeAndrea didn’t care but guess what DeAndrea my pet is very important to me and yes the other Walgreens had the meds and gave me great service well beyond what you provided
Won’t be coming back I’ll stick to Pharmaca!

Don’t come here to get your prescription refilled. It will take AT LEAST ½ hour — this is after its already been filled. I’ve never seen such incompetence. Don’t pharmacy techs spend several years being educated?
Stay away from this place. It’s beyond ridiculous.

The manager was kind of an ass, his sarcastic attitude was met with mine! I’ll stick with the location on Richmond Pkwy. The lines are always super long in both locations which is pretty annoying but I do like their seasonal offerings and doodads.

Look, I usually don’t get super excited about Walgreens. But Deandra in the pharmacy department went out of her way to call my insurance and figure out why I was paying so much ($ 50!) for birth control. It turned out my insurance completely covers the brand-​name but not the generic. (Not only that, but they provide a three-​month supply for the brand-​name!) She solved the puzzle, without my even asking. And, since I needed it right away and this Walgreens didn’t have it in stock, she called another local Walgreens and had them fill it right away.
If it weren’t for her, I’d still be paying $ 50 and having to pick it up every month. This is a person who goes above and beyond, and it’s truly awesome to see.

The pharmacy here is horrendous.
The first time I came here, there was a line of about 3 people in front of me. My doctor had sent over my prescription the previous day, but it took me about 40 minutes to get my medication. The second time I came, there was only 1 person in front of me, and it still took me 40 minutes.
The pharmacy is probably understaffed, but it’s also incredibly disorganized. The staff seems competent about the medication itself but clueless about customer service. I have no idea why everything here takes so long, but I won’t be back, nor would I recommend coming here.

I shop at Walgreens but didn’t have to buy anything today but my daughter just had to use the bathroom and the as$ olé said they didn’t have bathrooms. I asked him where he went to the bathroom and he said «well for employees only’ and I replied that is was for N 8 yr old girl. Thanks for the hospitality.

This place is super ghetto and super understaffed. You are guaranteed to wait in line about 15 minutes while the one cashier keeps asking for help (so much so I wondered if there was even anyone else working). It IS interesting to see the patrons who frequent this place.

This review is for the pharmacy!!! This is the slowest pharmacy I have been to! I called them. It said that there were 2 callers ahead of me for 20 minutes, then the recording went back to there are more callers ahead of you please wait!!! I have been waiting for 33 minutes and still no one picked up my call. So I hung up!!! I will be changing to a new pharmacy!!! They obviously need more help since they are so understaffed!!!

I think I’ve finally found the HELLMOUTH! (For anyone not familiar with the Buffy the Vampire Slayer TV series, that’s where the evil demons emerge from the depths.)
Here’s my evidence:
First, there are never enough cashiers. You have to wait in a very long line for surly service. Then, when you finally get to the front of the line, the cashiers push sugary sweets that they’ve got stacked on the counter, as in: «Would you like to add these Reese’s Peanut Butter Cups to your order?» This is despite the obesity epidemic that has hit customers in this geographic area especially hard, So, you see? Demons trying to kill of the human race.
But even worse than the shortage of help is the PRICE-​GOUGING! They had an anti-​allergy medication, chlorpheniramine maleate, on «sale» for $ 14 for 100. But you can get the same medication (exact same quantity, dosage, etc.) for $ 1.25 at Target. By my calculations, that’s an astounding 1200 percent markup. Again, demons trying to deplete humanity.
Horrendous in just about every respect, this store is as likely a candidate as I’ve stumbled across to mark the spot of the Hellmouth.

«Customer beware you may be cheated out of great deals.»
Worse customer service ever…
I visit this store recently and I had the worse experience ever.
I asked an employee to provide me with prices of a few items. Items that I had found in the clearance section. The employee then took it, came back and lie and made excuses to avoid me from buying the items. Once he saw that I had caught him in the lie and that I was still going to buy the items he got very upset and took two items from me and broke one of them. He broke the item out of anger and revenge just so I wouldn’t get it. I feel like I shouldn’t need to be arguing with an employee about and item that I’m interested in purchasing. Also I consider this bad Bussiness, since it seems to me that is ok for employees to lie and cheat us (customers) out of great bargains just for their own benefit. Are bargains just made for employees?
What kind of employee does this kind of things? Is this the type of employee that Walgreens wants to represent them? Walgreens needs to hire people with better customer skills.
(Customer beware).

Worst Walgreens ever. Came in to get a Clipper card. It took three employees 15 minutes to get the card. It was another ordeal to get them activated. It was like the employees were all hung over.

The SLOWEST pharmacy! Product selection and cleanliness is solid, but the people at the pharmacy are ridiculously slow– every time!!! They move slow, they talk slow, they ARE slow.

This is only after trying to work with this store for a couple of years. It’s been mostly BAD except for the occasional tech who probably scored very high at Pharmacy Tech school and moved on to a better store.
This store is so frustrating to work with. Bad wait times. Bad phone, bad drive through, bad inside wait… bad, bad, bad.
Sorry, but for such a large company, there is a lack of administrative participation to make sure these people are doing their job. Or can we blame the store manager?!

I don’t wanna give a star at all but it’s not a choice. This pharmacy don’t deserve a star at all. ESPECIALLY BART one of the pharmacist! WORST PHARMACIST EVER!!! I have called a prescription this morning for a patient and after 5 hours the patient is picking up the prescription for pain. He hasn’t retrieve the messages yet. GOOD JOB! Now he’s asking for a doctor to phone him. HELLO!!! He’s in surgery saving lives. NOW DO YOUR JOB and help this patient. And next time BART spell the name of the patient because NO ONE WILL UNDERSTAND WITH YOUR HEAVY FREAKING ACCENT!
Also, Never mind calling for a manager because their gonna put you on hold FOREVER!!!
YOU GUYS SUCK!!!

dropped in here recently to see if the eye lens wetting solution was on sale again. not exectly. buy one at full price, 2^nd ½ off. not my kind of deal. will wait till the price is right.
store is nice and spacious. lots of parking in lot.

Coming from the city, I’m used to being a frequent shopper at Walgreens but not this one. I rarely come here, only if I’ve exhausted all other options.
I came here recently for some over the counter medicine when I was sick. They were completely out of Theraflu and the Walgreens brand as well. The clerk who helped me wasn’t even sure when they last had it in stock.
I left without buying anything and had to go to another store where I found exactly what I needed. Next time, I’ll save time and go there first.