If I could give less than one star I would. In fact if I had the gumption to go back and punch somebody in the face… I totally would. Let me start with pulling up to the window to order, paying the lady at the window, and LITERALLY having the change thrown back into my car. Are you fucking serious? I understand being in your 30s and working in fast food is depressing but don’t take it out on those of us that pursued a life after high school. Next, we began our drive into SF and chomped down on our favorite fast food curly fries… And then I bit into my chicken. Literally raw. Slimy. Grimy. Disgusting. That’s not just disgusting, it’s dangerous. My girlfriends stale onion rings sucked also but not nearly as bad as raw chicken.
Patrick T.
Évaluation du lieu : 1 Walnut Creek, CA
Below average Jack In The Box. Got my order wrong and food tasted cold/stale.
Loliana J.
Évaluation du lieu : 2 Richmond, CA
This jack in the box used to have a solid night crew. Lately, I’ve been so disappointed! The system is always down, today they left me sitting in the drive thru by myself for 10 minutes and then told me“the system is down I don’t know if you want to wait 30 minutes…” Uh. No. I don’t. I didn’t even want to wait 10 minutes for no damn fast food. It’s one of the only places open on my way home from work so I often feel tied for options. I have to emphasize, the graveyard really used to be amazing! On a bad night id actually be excited to go to the drive thru and talk to the sweet lady there. Now… I guess I’ll be going an exit further for the one on San Pablo dam road. Sigh
Addison M.
Évaluation du lieu : 2 Fair Oaks, CA
This place was okay dirty bathroom paper towels everywhere it looked like a small cavern. But the staff was very nice and helpful. It’s a small Jack-in-the-Box it would be better with bigger bathrooms and more seating in the dining room
Adriana R.
Évaluation du lieu : 4 Richmond, CA
Drive thru, I had to repeat my order about four times, Sriracha Burger with Extra pickle. Finally he got it and said«it doesn’t come with pickle» um yea that’s why I asked for pickles. That was repeated few more times. All appears correct on screen and I drive up to window. He was apologetic and friendly, blaming the system for having static. Sriracha burger is spicy and greasy, I loved it!
Lisa T.
Évaluation du lieu : 3 El Cerrito, CA
Woke up at 6 to find that our epic .025″ rainstorm had wiped out power in my neighborhood. By the time breakfast hour rolls around, what is a mom to do? Go to McDonald’s, of course! So I bundled the kid into the car and hit Mickey D’s only to find that every single day laborer in the East Bay was in line before us. JITB was my second choice. No line at all. For a seriously junky breakfast including some pitiful faux cro-nuts washed down with C-grade coffee, JITB is your spot.
Bey N.
Évaluation du lieu : 1 Richmond, CA
I walked in and the woman in front of me was complaining to the young lady about how bad her order is the last few times she comes in and how they never get her order right. Then my cousin and I begin to order after a brief moment of silence and blank non friendly look from the cashier. My cousin ordered a burger and I ordered a small mango smoothie and medium seasoned fries. When I received my order I noticed how my seasoned fries were regular French fries. When I told the young lady that my order was incorrect she said that I was wrong that I Never ordered that and then just looked away and went on as if i didn’t exist. Before I walked out I said«no your wrong.» Do your self. Favor and look at your receipt and have your ordered repeated before proceeding.
Elizabeth Z.
Évaluation du lieu : 1 San Francisco, CA
Well aside from how they always mess up orders, I once asked If I could add curly fries to my order when I was up at the window and the worker replied with«no, we don’t take orders at the window» & handed me my food. Worst customer service in California. Go to Church’s chicken instead. They are really sweet and polite.
Aarash Z.
Évaluation du lieu : 3 Richmond, CA
I love that Jack in the Box just gave up and is finally admitting that the only people that go there late at night are baked out of their mind. They started a Munchie menu, and that made me laugh very hard. 2 Tacos will always be the best thing they have going for them… :)
Eric B.
Évaluation du lieu : 3 Pleasant Hill, CA
Is this review a shameless attempt to increase my already inflated review numbers? Of course it is! This is the Jack In the Box that I sometimes stop on the way on or off the I-80 Freeway, I only do Drive-Thru here as I frequent this place out of commuting convenience. Hence, I have no perspective on interior hygiene or service. This one is not as urban gritty as the one in Berkeley and is pretty much what you’d expect for yet another member of this chain. No more or no less.
Jana C.
Évaluation du lieu : 2 East Bay, CA
The hot mess needs a re-dress!!! please… all that gunky ranchy/mayo. no, thanks. Why does Jack in the Box’s food always cause the grossest, ugly oil spots that seep thru that paper bag, before one has even turned out of the drive-thru?! Gulp. my poor vasculature. what I do to it on bad whims.
Linda A.
Évaluation du lieu : 5 San Francisco, CA
Jumbo jack wif cheese!
Erick L.
Évaluation du lieu : 3 Berkeley, CA
This Jack in the Box amazed me. I don’t review fast food normally because, well, its fast food. I had to review this Jack in the Box because of the excellent customer service at the drive-thru window. The service was fast, accurate and very friendly. The lady even asked me how was the customer service at the end, which totally surprised me.
Goofy L.
Évaluation du lieu : 2 Manhattan, NY
Good food, but something has to be done with the numerous flies in the restaurant.
Darren M.
Évaluation du lieu : 1 Sacramento, CA
Had to be THE dirtiest Jack In The Box I have EVER been to. Bathroom was falling apart and smelled of sewage backup. Ghetto ass, yelling, screaming clientele inside. No one coming to the counter to take my order. I walked out, you’re horrendous.
Em f.
Évaluation du lieu : 1 San Jose, CA
$ 1.89 for the smallest medium drink I’ve ever seen, no refills, in a sketchy area with some sketchy customers. I felt sorry for the employees.
Sibani b.
Évaluation du lieu : 3 El Cerrito, CA
I don’t know when Jack-in-the-Box became expensive, but it cost me $ 4.19 for a chicken sandwich! I must be cheap, but I do not equate fast food with fine dining or astronomical prices. Every six months, I will crave a sandwich on sourdough bread, and Jack delivers.
Miika M.
Évaluation du lieu : 2 San Francisco, CA
I normally don’t do fast food unless I am craving french fries, but in the event one consumes a potent cup of sangria on an empty stomach and a drive to Lake Tahoe later that night just won’t suffice, I would only recommend this stop for coffee. I stopped by, late late, and ordered their coffee. Black, with sugar. It was the strongest, liquid oil representation of caffeinated sludge I have ever had. And it succeeded, in keeping my head upright for the next 3 hours.