Horrible customer service! The nurses in this office have the worst attitude ever and it’s just getting worst over time. Today I called with a problem and the min the nurse got on the phone I got pure rude attitude. This wasn’t the first time this happened either last time it happened I just decided to go 1(800)contacts as to not deal with the ‘tude again but after today I can’t deal. I was a customer for about 20 yrs and my whole family immediate family goes here but not me anymore. I was traveling over 20 miles too to go here cause like I said I was a long time customer & I live in LA proper now. I would much rather go somewhere closers to where I live now cause there is no longer any special reason to travel that far, the doc I use to like only works like once a month and the unexplained changed & attitude aren’t worth the time or $. Just do Lens crafters or Walmart at least the attitude is more justified.