Very nice employees/owner. I had a surprise bouquet delivered from my husband, but that first went to my neighbors because I wasn’t home. When I got them, they were a little stressed, especially the starlight lillies. I called AAF to ask for a replacement for just the lillies, and she gave me a whole new bouquet. This arrangement has performed very nicely, and been a joy to watch the roses unfold and smell the wonderful lilly aroma.
Dirty D.
Évaluation du lieu : 2 El Paso, TX
Well what can I say about this place. I guess I can say I will never buy or recommend anyone to this so called“florist”. I ordered flowers online for Valentine’s from all the way across the other side of the world because I am deployed. You would expect my delivery of flowers and get everything I paid for. Most important part of it all was the message I paid for to be delivered in a card. No card found when it was delivered. Just flowers. I get it, it’s a busy day on Valentine’s. What upset me was when I called up the florist to ask what could be done, the«owner» Laura said she could deliver the card on Monday. I let her know that it was unacceptable. The whole point of ordering the card was so that it could be delivered with the flowers. I asked if there wasAnything else she could do for me? She said no. I then asked for the manager and she said as a matter of fact I’m the owner. I was floored. You would think she would have said our customer satisfaction is our priority like her website says. Or at least say, sir I can offer you 10% on your next purchase. I would have been happy with that. Guess what, I complained about her customer service and how she was not at all concerned about how they messed up. So I went online to complain and guess what? I got my $ 114.00 dollars back that I spent on roses. :D Thank you Laura. Keep it up, love sending free flowers.
Sergio C.
Évaluation du lieu : 5 El Paso, TX
Few places offer inexpensive quality dozen roses and this place does. Usually they have the dozen ready but I’d they don’t it only takes them 5 mins to put one together