Chuck E. Cheese’s

A frustrating experience here… Only deserve 3 stars. This place is always packed and way under staffed. We had to wait 20 minutes to get in. Here are no straws for the drinks. Place is extremely dirty. Probably should have built this place bigger. Anyway, I’ll be back because my kids love this place regardless of the service.

The pizza has definitely upgraded haha… Also love that all the games are just one token. Great atmosphere (: My kids love Chuck E Cheese!

Nothing great or bad about this place. It’s your typical chuck e cheese. Don’t get their family sampler! I felt a little ripped off. The boneless wings are smaller than the mcdonalds chicken nuggets with sauce. The games are ok. Cleanliness of this establishment is exceptional

So far this is the best one I’ve been to in El Paso. Nice, Clean and Friendly Staff.

I liked the place. The food was good and the salad was fresh.
One reason this place loses a star is because the people let they’re kids run around and do not watch them. I have a 3 month old and some kids were unsupervised, running around, and almost knocked the high chair stand over where my daughter was laying in her car seat.
Secondly, is because the staff is rather rude. They didn’t tell me I had to pay for a salad. Which is fine but they made me put my plate down and not have it. They should make that more clear.
Thirdly, the place has no seats for families with more than 6 people. The booths are super small and you literally sit next to the person in the other booth. The only way you could have a large table is to reserve it. Which is ridiculous.
Overall, the place was kept clean and the games were ok except half of them were already out of order and the place is somewhat new.

Since El Paso doesn’t really have arcades anymore, we headed over here to play some games. Food looked about like you’d assume for a Chuck E Cheese. It’s cheapo pizza though the salad bar looked relatively okay. The main site currently has a deal for 125 tokens for $ 25 which isn’t too bad. You can also do 150 for $ 30 right there at the store, which is… the same deal, except $ 5 so I’m not real sure why they even have the coupon on the site.
This store does not have the animatronics of yesteryear. Instead, it’s all big screen tvs with some light theming around the restaurant. The place IS very clean. I saw multiple staff sweeping up and taking care of things while we were there and most of the floor staff was very nice. The counter staff leaves something to be desired but they aren’t terrible either, just a bit stiff and a little on the rude side. They lose half a star there.
They lose one and a half stars for having so many token feeders and overly rigged machines. I realize you can’t win every time and that’s totally fine. Arcades operate off that sort of thing. But when I didn’t see a single jackpot in 3 hours in the place (and I really was watching) that’s a bit much. Especially when the jackpots are really, really low winnings of 50 – 150 tickets. Many machines just dispensed 1 ticket at once, or had such low payouts it wasn’t worth playing. We left our tickets in the machines for kids to grab because bluntly, I’m old and I don’t need a plastic spider ring. So don’t bring your kids here expecting to get more than maybe 500 tickets, and that’s if you get really lucky.
I did watch the staff play simon says with the kids, which was pretty cute, and the kids all got a couple free tickets so that’s nice but they literally did the game right in front of the counters. Which made it a bit of a pain for people who were trying to check out.
Most of all, and this doesn’t reflect on the staff or the business, I watched a little boy get stuck in the skiball machine and smash his face against the plexiglass (blood everywhere, poor little guy). He was about 2 or 3. I realize it’s Chuck E Cheese and it’s a place to let your kids run wild and that’s awesome. Kids need that freedom to play and have fun. But if your kid can fit in one of the machines, you should probably keep a better eye on them because there are TONS of games that really little kids could easily slip into and probably get hurt very badly inside of. If you have kids under the age of 4 or so, take a once over of the place and you’ll see what I mean. Specifically the wall with the skiball on it. Almost every single one of those machines could have a little kid sneak into them. Chuck E Cheese is kid friendly, but please, have common sense where the really, really little ones are concerned and don’t underestimate what a determined kid can get themselves into.