My family and I have been coming here for years and years, ever since I was a kid. It used to be a good, friendly, and fast service place. The last time I came with my mother about 5 months ago, it was a disaster. We decided to give it another chance and join the rest of our family to eat there once again. Again it was a disaster! Nothing has changed! We waited for ever to get seated, and when we did, the service was so slow. The waitress was out of it and looked like she was overwhelmed with her workload. Although it wasn’t anything out of the ordinary, she was struggling. We waited for an hour for our food. Our drink refills took 30 min, and when we got it half our food was missing! By the time we got the rest of it our food was cool. Then we had to wait for utensils and condiments. When we complained to the waitress, she got an attitude and refused service and said she would send another waiter, because she was busy with other tables. She was really rude and annoying. After 15 mins the manager came over and was also rude and unprofessional. She was arguing with my brother about what he should do and not do! Omg! She managed to get some of the food out that was missing, but there was still one person with no food after an hour and 20 minutes. As I looked around at other tables, I saw the same scenario. People getting up to get stuff from other tables and going to the counter to ask for refills. Smh. wow! When he finally got his food it was burned! They took it back to redo it, but AGAIN, it took forever! I do have to compliment the replacement server, Paco. He was really courteous and helpful and brought out or food fast, even though it wasn’t his table! Needless to say, all 8 of us left, some without our food and without paying! They need a whole new staff and manager that ubderstands what good customer service is! WEWILLNEVERGOBACKAGAIN!..
Jerry G.
Évaluation du lieu : 1 Mesquite, TX
I give this place a one star because that is the lowest rating possible. The hostess was very unprofessional from the start. We walk in with a party of 10 and her response was she was unable to attend a party that large. OK so I responded for her to split us in 2 partys of 5, it being there was 3 booths available. She responded she was still unable to attend 2 partys of 5. So a party of 4 walked in and she sat down this party of 4 with no problem. NEVER again will I go to this particular Dennys.
Eddie P.
Évaluation du lieu : 3 El Paso, TX
I didn’t personally grow up coming to Denny’s on Sundays like most of my friends. I didn’t discover this place until i was almost a Senior in High School. I then realized the importance of diners like this. There aren’t too many places where you can get consistent good food with such a wide variety of choices. I noticed more and more that i was eating here for the breakfast, since you can order it at any time of the day. The grandslam has always been a favorite of mine until they introduced the GRANDSLAMWICH. What’s better than your breakfast favorites in one place? All your breakfast favorites in a sandwich. Every time i think of Denny’s i think of the few places where i can get seasoned fries that aren’t curly fries. You don’t want to try to make it here on a sunday because the parking and the wait is insane. The service is pretty mediocre with not much enthusiasm, which is pretty standard for a place like this. Expect to get your order taken, a couple of refills, and your check in a very mundane manner. Average dinner with better than average food at a reasonable price. Denny’s is there when you need it the most, except on Sundays.
Taylor B.
Évaluation du lieu : 2 El Paso, TX
The food was mediocre but I don’t expect much from Denny’s especially after working there for a year at a different location. We walked in and it wasn’t crowded but there were tables. Our server, her name was Oksana, was awful! She never brought me my toast that was included with my lumberjack slam and my husbands pancakes looked like they’d been sitting under the heat lamp. It seemed the employees were more interested in flirting and goofing off with one another than their tables. Oksana was not attentive. Had a rude attitude and quite frankly made the visit unbearable. Won’t be back.
Ryan L.
Évaluation du lieu : 1 Hermosa Beach, CA
Disgusting poop on a plate. Unripe bananas on overcooked pecans in pulpy pancakes. Wi-Fi doesn’t work, and the place is just ghetto.
Leighton D.
Évaluation du lieu : 4 Charleston, SC
When it comes to chains like Denny’s, IHOP, Waffle House, the food is usually consistently good to great across the chain. What makes each individual location stand out, is the people and the staff. I have gone into this Denny’s a couple of times, and I can tell the works care. From the servers to the cooks, they know the regulars. Awesome thing. Will go back again.
Sergio M.
Évaluation du lieu : 1 El Paso, TX
Thought of eating here with my son and niece after enjoying a day at the zoo. BUT after receiving our drinks I noticed all of them were dirty around the rim. That just tells me me the cleaning that goes in this establishment. Chosen this place because it’s kid friendly. Never again
Eric R.
Évaluation du lieu : 1 San Diego, CA
Seriously this Denny’s is rough. Smells like mold when you walk in, it has ceiling panels missing in the middle of the dining area, the service is slow(but waitress was nice), the seats are sunk in, carpet is dirty, had to ask for silverware, and a long wait to be seated. The food was edible at best. Don’t ask what went right, but rather what didn’t go wrong. So bad, seriously, so bad. Consider yourself forewarned.
C M.
Évaluation du lieu : 1 El Paso, TX
Terrible service!!! Got to the restaurant got seated the restaurant was freezing cold so we order a chicken apple cranberry salad when it comes out there’s no dressing then we ask for something else on the menu and took them more than 40 min to give it to is by then my hour lunch was over had to come to work and still I haven’t eaten! Will not be going back
Maria M.
Évaluation du lieu : 1 El Paso, TX
Very inefficient. Disorganized. I am a big water drinker. I ran out, and our server never refilled it, or checked on us. He pretty much ignored us after he brought our order. Then ignored all attempts to try and get our check. Finally a different server brought our check. It wasn’t crowded or busy. It was so weird it had to be deliberately.
Jose S.
Évaluation du lieu : 4 Miami, FL
Sunday’s are full. If it’s full here, it’s worst in iHop. Hence, why I ended up here. Either way, I was satisfied and maybe a little to excited afterwards. The service and food is just like every other Dennys around. Friendly, quick and Moon’s over my Hammy happy. Satisfied and love the amount of foods for the price. This one in el Paso got me excited after my brunch since they have this game/machine called«Key Master» that got me hooked. I wanted to win a Go-Pro and an iPad… I spent about $ 13 bucks on this machine. SOCLOSEEACHTIME! Moons over my Hammy… Happy
Eric B.
Évaluation du lieu : 3 Fairfax, VA
Very friendly service — clean and the food was great. Try the chicken salad and chicken noodle soup. You will not be disappointed.
Richie P.
Évaluation du lieu : 3 Sugar Land, TX
Fast service. Decent food for a Denny’s
Anabel b.
Évaluation du lieu : 5 El Paso, TX
This Denny’s is the by far! Great food, service and always very clean. The waitresses are friendly and the food comes out fast and hot!