Every time I come here, the service is friendly, but slow. The inside of this location is clean and open, but the slow service is a downer.
Alberto R.
Évaluation du lieu : 5 El Paso, TX
First of all, the people that work here are amazing and so friendly! I walked in and half the people behind the counter greeted me! They made my coffee right away and it was delicious! The atmosphere that was created here is very cozy and relaxing and I could just sit here for hours without a worry. I really recommend trying this Starbucks if you live in the area! Not only will you get a delicious coffee just how you like it, you will also receive a warm welcome, quality service, and a great experience.
Adam G.
Évaluation du lieu : 4 El Paso, TX
For what its worth, this is probably my favorite Starbucks in town. Every morning before I go to work I come in for my usual medicine(tall Blonde Coffee with cream) and I am always greeted with a smile and a hello. I’ve never had to wait more than two minutes when they have a rush of customers. The seating inside is a bit small and is only limited to three power outlets. Since the space inside is rather small I can get rather loud, and can be quite difficult to study or accomplish any work. This is why I never sit inside. The outdoor patio was design in conjunction with the adjacent business a bike shop and shares a rather large outdoor seating space. Bike racks? Yes. Outdoor shading? Yes. Outdoor power outlets? YES! And plenty of them too!(For the record this is how I measure which Starbucks is best, power outlets) Ahhh Fresh Air! The only issue I have with the outdoor seating area is that you can hear the traffic from the Interstate passing by. But overall this Starbucks is a pleasant experience.
Tanya W.
Évaluation du lieu : 3 El Paso, TX
Holy moley! What a change! My previous review outlined all these little things that were slowly killing me at this Starbucks and I’d say half of these things are fixed. And so you don’t have to go through my previous review… here are the things that are still questionable: #10: Why is the wi-fi ridiculously slow when I’m the only one using it, but when there’s 5 or 6 other people here using up the bandwidth it runs perfectly? #7: Why are the outlets all hidden here? #6: Why is there another Starbucks in the same parking lot(in Albertsons, but really… are we, as Americans, that lazy?)? And the #1 thing I don’t understand about this Starbucks: Why do I always have near death experiences in the parking lot? Okay and #6, I’ll let go because I have decided that we, as Americans, are that lazy. Myself included. The recently remodeled the interior which I kind of like a little bit more. It actually feels like a place I can work since before it was so lounge-like. They took away the bench seating against the windows and put in bar seating, they added a couple of wood tables and chairs to the center and only kept about three sofa chairs on the wall facing the patio. The covered patio also has two vinyl chairs along with the regular tables that I love. Outlets are still hard to find and appear to only be on one wall so it’s kind of a gamble if you’ll be next to an outlet when coming here. So my last trip here was on a Sunday around 1 pm and a good portion of the tables were taken while customers regularly walked in and drove up. I was expecting the usually crappy and slow service I get here and was pleasantly surprised when I was immediately welcomed. When I finally made it to the front of the line I was greeted again and then asked how I was doing. GASP! What?!? That never happens at this Starbucks. After a quick and pleasant convo with the barista, I ordered a Oprah Chai(I’m still convinced this is what Oprah tastes like) and she made a little Oprah joke… basically saying my order back in the Oprah voice. I laughed and she asked, «Too much?» Hahaha, no I wish every time I ordered an Oprah Chai they read my order back as Oprah. As I was going through my process of setting up my laptop and junk. My name was called. Oh my gosh! She wrote my name on the cup! Things are definitely looking up for this Starbucks. I grabbed my drink and realized the whole place was clean. You mean, I didn’t have to clean off a table myself. «Today’s gonna be a good day,» I told myself. The Oprah Chai tea was perfection and I will continue to order it even when it’s no longer on the menu… one day it’ll be a Secret Menu item, mark my words. Pleasant, pleasant experience. Oh, and the trashcans were actually open for you to throw trash in. Seriously a huge step up from where this Starbucks was just a few months ago. I’ve never seen such personable service in this Starbucks or any really. All smiles. A barista high-fived a guy that walked in, another barista checked in on a family and even had a conversation with them, and everyone was continually doing something. Fantastic job, guys! Seriously if I was rating on the service alone I would’ve given a 5 star! I’m not holding #1 against them because the parking lot doesn’t belong to them(but it is a silly design) and they aren’t driving the cars. So really #7 and #10 are my only remaining issues with this location. Along with those issues being fixed, if it was a little bit bigger I would totally bump it up to a 4(maybe even a 5 is service is continually like this). Fingers crossed that they keep up the great work!
Rachel H.
Évaluation du lieu : 3 El Paso, TX
This Starbucks is pretty good. If their service was a little faster, this place would probably be top notch to me. One time they completely mixed up my order. It was a pretty simple order. Just a green tea and a caramel macchiato. But besides that, the coffee and tea was still really good.