Went in this afternoon to see if I could exchange a pair of shoes I’d recently purchased which already had grommets coming out of place after wearing them only twice. The lady was extremely understanding, grabbed a new pair in my size, had me try them on, and had me out the door on my way in a matter of minutes Payless offers a great variety of shoes — I especially like their flats especially for work. There is always a pair I seem to fall in love with in that store! This was the first time I’ve ever had a problem that soon after buying a pair of shoes from Payless and I was pleasantly surprised to see how the sales associate righted the problem for me. It wasn’t a hassle and I will be sure to be back at Payless looking for a new pairs of shoes sometime soon.
Ada H.
Évaluation du lieu : 3 Chicago, IL
There’s not much to say about Payless Shoe Stores. The shoes are reasonably priced if not inexpensive. The quality is in line with the price. I like getting work shoes here(I’m a waitress) because I go through them so fast. I’ve been here several times and the service is good. Not bad, not great. Just good. I had a pleasant experience. The store is smaller so the selection is limited as compared to larger Payless stores. Not their fault of course.