Let me start with: out of all the burger fast food joints, I prefer Wendy’s. Though everywhere I go I always have the same change to the burger: heavy/extra lettuce and pickle. 9 out of 10 times this place doesn’t do anything to adapt to my request… Though they will always charge for it. This Wendy’s reminds me why I shouldn’t do fast food, do they even listen to customers on their original order?
Scott P.
Évaluation du lieu : 1 Elgin, IL
I officially am never returning to this specific location. They can never get simple orders correct, and never give you a receipt, so when they get the order wrong you can’t even tell what you were charged for, but I was looking past that because I like the food… Until last week… I ordered two Spicy chicken sandwich meals both with no tomato, and both with fries and one diet Coke and one regular Coke from the drive thru. After getting back home and opening the bag, I find two chicken sandwiches(both WITH tomato) TWODIET cokes, and only ONE box of fries. I said screw it because I didn’t feel like going back. Well on my third bite of the sandwich, I pull an about three inch long black hair out of my mouth and almost threw up. Every thing about the order was wrong, AND there was hair in the food? NEVER going there again.
Matthew A.
Évaluation du lieu : 1 Elgin, IL
Very displeased with service today. We arrived with another couple just before us at 9:55pm and walked into the store where a third party was in line in front of us. We, along with the customers that arrived right before us, were turned away by the cashier and the shift manager saying that they were already closed. :(
Joshua B.
Évaluation du lieu : 4 Elgin, IL
This venue was recently updated. The food is pretty good for fast food and it is very clean. There’s a small sitting area with a fireplace as well.
Artie G.
Évaluation du lieu : 1 Elgin, IL
Same food quality you see at any Wendy’s(half a step above mcdonalds) but the staff is arrogant and rude, plus they have messed up just about every order I’ve ever made there. Sometimes it’s something little like forgetting to include dressing with my salad but I’ve also had wrong sandwiches and ordered items on the receipt and omitted. Avoid this Wendy’s unless you’re ok with apathetic employees and having to check your order thoroughly as soon as you receive it
Keith P.
Évaluation du lieu : 3 Elgin, IL
Wendy’s has always been my favorite fast food chain. I have been to many and I can say for sure this one is definitely not the fastest fast food place(or Wendy’s for that matter). Fast is definitely a relative term here. I’ve never had a bad experience other than waiting… and waiting for food. Over the many times I’ve been here, everyone has always been nice and I’ve talked to the manager several times. I don’t recommend this place for groups over 4 and I certainly would come not expecting fast service, but orders are accurate and delicious!