Moe’s Southwest Grill

I guess I won’t be eating hear anymore it’s 1130am so I ask one of the girls if they open @ 12pm sense there lights are off & the only restaurant not serving food she gave me the only Attitude walking away from me I guess she left her manners somewhere else if your not happy with your job quick don’t make the rest of the world be like you feel

What a sad, sad excuse for a burrito joint! The lines are long, the servers are slow, the food is bland. Now, of course I recognize that my expectations need to be moderated given the fact that this Moe’s is in a mall food court, but it’s also a chain restaurant, so I’d expect the quality to be pretty standardized across locations. If this location is indicative of all other Moe’s, the company is in trouble.
Fair warning: The menu is confusing as heck, such as having a burrito called Joey’s Bag of Doughnuts. That one took me a minute.

Horrible! While I understand it isn’t Chipotle I would still expect to get edible food that I paid for! Service nasty, food over cooked to the point that the chicken was inedible. And if it’s such fresh guacamole why is it brown on top? Will never go back except for a law suit if I get food poisoning from this crap.

I just had a horrible experience at this Moes. First off, the first guy in the assembly line messed up everything. He mixed up two orders in front of us. The whole line of food in front of us got out of order. to remedy the issue, they threw everything away (which is terribly wasteful, it made me cringe) and started over. Then, the guy put as much juice from the beans as possible on my tortilla. Thanks for that soggy quesadilla jackass. all the workers on the assembly line had attitudes. check your attitude people, customers are more important. Finally, my quesadilla wasn’t even pressed-​just folded over. WTF. this was my first experience at a Moes. I sincerely hope the rest of them aren’t this rude and disorganized.

This Moe’s location is horrific. Wow, what an awful experience.
The employees (two females on Superbowl Sunday) and these girls need to be terminated immediately.
The girl would neglect to take my order BC she was too busy checking her pone. The handling of my food was horrific.
Don’t come here. This location is a terrible misrepresentation of what Moe’s is.
STAY AWAY!!!

Yuk. Really really bad. And expensive, they put price tag on salt if they can. Avoid and avoid.

Came here Sunday at 6pm. Never giving Moe’s my business ever again. This location is that bad. I’ve eaten at Moe’s before and while it is no Chipotle, it is pretty decent and was willing to try it again. However, the experience I’ve had at this location has put a sour taste in my mouth which will prevent me from giving Moe’s any more of my money. I ordered a burrito which cost $ 8.59 and it was similar to a Taco Bell sized burrito instead of the big Chipotle sized one. The chicken was cold, they don’t give you a lot of rice and half their ingredients were empty.
You actually don’t get to build your own burrito or anything for that matter. When you order an entrée, it only comes with the ingredients listed on the menu board. If you want extra ingredients, you are supposedly charged extra. Although on the bottom of the menu board, there is a sign that says «FRESH, FREE INGREDIENTS» and lists all the ingredients. I suppose Moe’s doesn’t hire or train employees to read.
I should have just left without paying for my order and they’ll be out of a burrito they can’t sell. Initially, my stomach was telling me to get Cajun Grill. Guess I’ll trust my stomach next time. My wallet will thank me as well.

The concept of a“build your own” Mexican Grill is fantastic. I had great expectations, but was sorely disappointed
when the steak in my wrap was not only cold, but mostly chewy and undigestable. Next time I’ll have the overpriced pizza slice.

The first two girls was nice upon walking up to the counter. That is the only reason that I will be giving these two stars.
I came to establishment early on Sunday around 1130. The food should be fresh since the mall just opened. The food was bland. It had no flavor what so ever. The sour cream taste like they put water in it and the guacamole look like it was sitting for a while. The guacamole was actually a dark color. The chicken taste like cardboard like they did not try to season it. I swear they just threw it on the grill and in the warmer. The warmer was not even keeping the meat got cause baby as soon as I bit into the meat most of it was cold. On this particular Sunday their soda machine was not even working at all had to carry your food and try to Burger King to get a drink. Why even buy a drink from you all and have to fill up at Burger King. Hope they are the same owners cause one establishment is getting money and the other is actually giving out the product.