Pizza Hut

My pizza was delivered smashed into the center of the box and a piece missing. I called Pizza Hut to tell them. No apology or anything. Asked if I wanted my money back and I said yes. Will never order from this place ever again

I placed yet another order at this Pizza Hut after being burned several times with bad food, bad service and terrible wait times for delivery (like others have mentioned 2+hrs) and still decided to order there again tonight, what a mistake. Ordered Pizza Hut’s Large Stuffed Crust Pizza with «Applewood Smoked Bacon». When I got it the bottom of the crust was soggy from what I imagine was the green peppers, but I think it was actually too thin of a crust or under cooked. The «bacon» stuffed crust seemed to ooze orange juice all over the pizza and the bacon had a very nasty taste. Ended up throwing the entire pizza away. Tried an order of their new Stuffed Garlic Knots with Melted Cheese inside. Never really found any cheese and «knots» were kinda under done. Overall, a waste of money. Pizza Hut used to be such a great place to get a pizza both in a restaurant and delivery. Now you’re hard pressed to even find a location to dine in, and end up waiting upwards of 3 hours (yes, I waited once that long for this location to deliver) for delivery of food that is poorly made and tastes even worse. It’s sad, but your better off with Dominoes if you have one near you rather than ordering from Pizza Hut, and this store and its lack of caring staff to fix issues just makes it that much worse. I’ve called before about bad food and had to deal with rude argumentative, unapologetic kids/​managers and empty promises from district managers that things will be better next time. My stupidity this time… NEVER AGAIN!

I have not had Pizza Hut in many years but due to the $ 5 deal decided to give them a try. We ordered 2 minimum pizzas and 2 orders of boneless wings. The wings were fabulous, I absolutely would get them again, crunchy and flavorful. The pizzas were not horrific, I mean for $ 5 I did not expect much but they definitely could have used more cheese and sauce. The pizza was a bit dry and I like cheesy pizza. I liked that online it said 25 minutes and the food was ready right on time.

Never again. We went online and ordered a pizza. The email confirmation told us we had an eta of 45 minutes. Hour and a half later, still no pizza. We called and cancelled it. We were exhausted and went to bed. two and half hours after ordering, a knock on our door. Not only with a cold pizza, but also a cop (I still don’t know why, maybe he pulled the driver over).
I called the store twice the next day to be hung up on when asking to speak with a manager. I also went to the website and placed a complaint there as well. That was 3 months ago and not a word from them. Absolute garbage customer service

I LOVE this pizza hut! I’ve ordered delivery from this location twice and the food comes on time and steaming hot as promised. Delivery guy is always polite. will definitely make this my go to pizza spot