Stephen A Madry, MD

disappointing. I came in my about 2 years ago, due to a ripped ear lobe (from an ear piercing) that I needed to get stitched up. I went in there excited, my ear was finally getting fixed. It was awkward, the whole experience was just uncomfortable. The whole stitching went by super fast, which I was glad about. about a week later or so the stitches came out and it was healed, as I looked in the mirror at my ear, I noticed (since he cut the earlobe to stitch it up) it being uneven, I was mortified. The uneven earlobe was completely noticeable and embarrassing but I let it go, because I knew soon my ears would be pierced anyways, so it would not even be noticeable. He told me to wait about 6 – 8 months to get my ear re-​pierced and luckily I wear my hair down so my earlobe didn’t show nor were others looking that closely at my ear to notice. About a year later, I decided to try the whole ear piercing thing out again for the summer so it could heal. the only doctor that was currently available at the moment/​month was Dr. Madry so (for some reason) went back to him to get my ears pierced. The waiting time at the office was ridiculous and the lady at the front desk told me «he was not here yet, and he’ll be back at the office shortly» 20 minutes later, and he still wasn’t here for my appointment. Finally after 35 minutes he got there. I was already annoyed, since I had another appointment to catch. I brought my own earrings with, and he quickly looked at my ears and told me that he was gonna re-​pierce the SAME spot where my old piercings were since «piercings never fully close» and I was a little confused because that’s how my ear ripped in the first place because it was WAY to low, so I said something and he said it will be fine so him being the «professional» I listened. I gave him my earrings and he quickly pierced them, and told me he was done. I touched my ear, and there was still blood all over it, as expecting him to wipe the blood off, he gave me alcohol wipes to do it myself, which hurt a lot. He didn’t tell me how to clean them, and didn’t tell me anything to do, expecting me to already know. I just thought the 5 wipes would be okay for now, which wasn’t smart of me to think, but I thought he was a professional so I assumed that it was okay. I went to the bathroom right after, and wiped them off myself, I was in so much pain and people were staring (not that I care, it was just extremely awkward) my pierced ears looked so low, and it didn’t look right. Before I went to the bathroom he made comments to me about my nose piercing and how he doesn’t «believe» «agree» with them, and how bad they are for you and I was like… why are you telling me this as if I actually care what your opinion is on my nose and what I do with it that is completely out of topic when I’m here for MY EAR. So that made me angry. Anyways, fast forward 6 weeks later (today) I had to go to the doctor, because my piercing is infected, and to low which the doctor told me, could be a reason why it hurts so much and why it could be infected, crusty and blistered like. Which all comes down to the reason im writing this. Now, I have to let my ear HEAL all over again, when I was so excited for school and to buy new earrings. I’m disappointed, angry, and furious and recommend NO one going to him for an ear piercing or maybe in general. First, he stitched my ear up unevenly, 2^nd he re-​pierced them to low, and told me absolutely nothing nor gave me any information. This whole experience was bad, and unprofessional like.

What an incredible doctor! I couldn’t be more satisfied with him. Very nice and professional and the same goes for his staff