W .P. Broms Inc.

I was referred to Broms by my mover, who did not want to move my baby grand piano. Broms gave me a reasonable quote. Followed up with great customer service and arrived promptly on the move date. 4 very nice guys moved my piano from the first floor of my home to a second floor– up a very steep staircase, with a header and a small landing. I watched, I was amazed. They were very confident, very professional and great in every way. I could not be more pleased.

After having a horrible experience with our last move we were very skeptical. Lynn came to our home and gave us a quote that was pretty much what the move ended up costing. Phone calls were returned within the day. The men that were on my crew were amazing. We have a lot of big, heavy pieces of furniture and the move took 2 days. The trucks seemed like they were never going to empty, but the guys never stopped. They were courteous and respectful of the house, our belongings and to us. Moving is extremely stressful, but Broms did everything they could to make it a smooth transition. I would not hesitate to recommend them.

Lynn was a pleasure to work with as is all the office staff. She came promptly to our house to give us an estimate for our move from Chicago to Arizona. She clearly explained step by step how the move would take place. I feel very confident having Broms move our belongings. We know two different families who used Broms for local moves and were completely satisfied. I’ll post again after the move in late June!

Requested a move from a 1700 sq ft townhouse to a single family home, 20 miles north. I spoke with Lynn who was in constant contact with me. I received a fair quote and they allowed overnight holds which was nice with closings back to back days.
I did fail to remember items in the garage/​basement area so my quote was low. Lynn perfectly explained the difference and we made sure there was an agreement on price before the movers continued.
Movers were on time, quick and very careful with our very heavy bedroom furniture (which was on the third floor).
I would use them again and recommend them.
Thanks!

After another piano moving company basically ignored my request for a quote for a week, I found Broms off Unilocal.I received a reply to my inquiry email by the end of the day, and had the move set up by the next day. Lynn was very friendly and prompt in setting up the appointment and very responsive to questions. I was quoted a fair price to move my upright (second floor to first floor move), and felt much better having it done by a crew that specializes in moving pianos specifically.
The actual move went off without a hitch. Broms gave us a move window from 8 – 9 AM and said they’d likely arrive around 8:30. The crew of 3 arrived at 8:30 on the dot, and the piano was moved into our place (only 7 mi away) and all done by 9:15. The only complaint I guess I have is that I didn’t get a confirmation call the day before like I was promised, but really since everything went off without a hitch I’m not really going to complain. Very highly recommend these guys!

These guys SAVED my life! My moving date got switched at the last minute, and I was told it would be impossible to find a mover — until I called Lynn. They made everything happen on extremely short notice, were able to store my stuff overnight, and did the move on both sides quickly and efficiently. They were wonderful!

Broms was horrible. Moving from Wheeling to Elmhurst seemed like fairly straight forward task. Nope, it took over 4 hours and cost over $ 1200. We had three guys, one older, one in his late 20s, and one kid probably 17 or 18 years old. They were HORRIBLE. I think I did more work than they did, no joke. The older guys smoked a cigarette probably every hour. The kid did the most work! It wasn’t like we had a ton of stuff either. Do NOT use.

Broms helped move us in the city of Chicago. They were the most friendly moving company we have used yet and we have moved plenty of times! We would definitely use them again in the future.

I have used Broms Movers personally and professionally for my local moving needs for 30 years.
They have never let me down and exceed my expectations on every level.

Home to Home move in Chicago — Broms and crew packed, moved and made a few stops along the way for me and I am glad to report everything went perfectly. The total came in just under what I was quoted. The packers did a superb job — I had no idea how WRONG I had been packing stuff all along. They made sure to label everything for me and when it came time to unpack it was great. They assembled my beds, put everything exactly where I asked them to. I had a total of 6 men on the entire job from start to finish and they all seemed very knowledgeable and gave a helping hand even when it was not required. We liked the fact that most of these men have worked for the company for a long time and were not some random day laborers. We also liked the personal service from Broms. They always kept in touch and answered my calls even in the evening.

Broms helped move my things from the Northwest suburbs of Chicago to the downtown area. It was a quick, easy and painless move and I couldn’t have been happier with it! All of my furniture was in perfect condition and the guys who moved it were funny and easy to deal with. All in all a great experience and I will definitely be using Broms for any and all future moves! Thanks Lynn, Lynn and Arnie!

I recently moved to Chicago and was referred to W.P. Broms moving company. I had to write a review as the whole experience was seamless and as professional as it gets. The whole team took such great care of my family and we highly recommend them to all our friends and clients. Lynn and her employees are outstanding in their customer service and follow up. You will be very satisfied and happy working with them for all of your moving needs!
Philip Henn

September, 2013: We moved from the city to the west suburbs. Called 1 month prior for estimates, this came out to be avg. price out of other typical moving companies like two men and a truck. My buddy recommended them and with their background and professionalism I figured I’ll get what I pay for: 3 person family with 1000 S.F. of space worth of home goods — $ 1100, including $ 50 tips (3 great friendly movers) that I was happy to give.
Nothing was broken, a minor scratch on a dresser (was pointed out to me) and a whole lot of work transferring floors and storage units. I couldn’t just sit there and watch them move my home like a stingy onlooker, so I helped, and the movers were cool, and thanked me frequently.
The staff at the office reassured me of my concerns prior to the move, took note of the precious cargo, and offered me free packing materials to pick up at their location if I needed. The follow-​through with care and notes translated well to the movers as everything was prepared on moving day.
The (family-​owned business) service you can expect, with transparency and a reasonable price for great service. This is my go-​to place. Thank you!

I used Broms Movers to move a house full of furniture long distance; including 2 very delicate grandfathers clocks. The move went very smooth and well organized. Their entire staff was on time and worked well. I would definately recommend Broms and would certainly use them again! I had a very pleasant experience and had no problems. They are wonderful to deal with and very professional.

I hired WP Broms recently to hoist some very heavy (more than 500lb) appliances and some large sheets of drywall (12′) to my second floor via my balcony. Their estimate beat others by $ 600, because they used a modest, but entirely adequate to the job, hand-​cranked Genie lift instead of the forklift or scissor lift that other companies proposed to rent, and because they used 4 men instead of the 6 proposed by their competitors. Arnie Broms also asked me questions that others had not asked — about whether it would be okay that the appliances were in place when I put the last coat of finish on my floor, about whether the sliding glass door could be removed if needed, etc. He seemed to take his time and really think things through more than other providers I had come to do estimates.
The appliance hoisting worked fine with 4 men. The Genie lift tipped a little bit at one point, which I found a little bit scary, but the men kept control of the appliance throughout. There was also one small timing glitch — the drywall could not be hoisted on the day planned because it was raining — but Lynn worked with me to waive their 4 hour minimum and adjust their travel fee for a return visit, sending the guys over when they were already nearby so that it would work for their bottom line while also accommodating my need. The team gave a lot of consideration to how to safely hoist the drywall without any of it splitting. In the end it turned out that it fit up the stairs, but their approach gave me confidence that the drywall would have arrived on the 2^nd floor intact whatever approach they had to take.
I found Lynn to be reasonable and mature and responsive. Before deciding to hire the company, I asked about a negative review I had seen on Unilocal,and she told me the situation in some detail. I felt that she did not whitewash it, while at the same time she pointed out where her opinion did differ from that of the reviewer. Her openness and calm in talking even about that potentially contentious issue reassured me that she would handle any situation that might arise on my job in a calm and reasonable way, as indeed was the case. I also found all of the moving staff to be friendly, and helpful and professional.
I felt with WP Broms, that I was working with real people, who were willing to be transparent in their process, who would not try to jack up the price unnecessarily or to send out fancy equipment that was not needed, but who also would not cut corners. The company is a family business, and has been around for a long time, which I appreciated because I could tell how invested Arnie and Lynn were in it. I found that they acted with professionalism and respect and care and hard work, and I would definitely use them again.

Lynn was very friendly in all of our contacts. It was the actual move and movers that we had severe problems with.
First of all, the movers who picked up everything from our home in Chicago were angry and verbally abusive. Not to my wife, who was there alone with them, but to each other. They did not like each other, and there were complaints and accusations flying back and forth about who was and wasn’t working hard enough, taking breaks, and so on. Even though none of it was directed at her, as you can imagine it made her very uncomfortable.
They missed their stated delivery estimate by a couple of days, which they said might happen after our items were picked up. Things happen in the real world, so I would have been fine with that. At this point, I had a polite sales person and some rude moving men, and really didn’t mind if the delivery would be a couple of days later.
Then on the delivery side, I received a call from the movers asking for directions to my house from a particular interstate exit. I had just moved there, and did not know. I wondered why they didn’t have that figured out first.
Then when they arrived, there was more that they didn’t know. Why was the lid from the piano removed by the packing crew, and where was the hardware for several items that they disassembled and then had to reassemble. I was again asked if I knew where these things were. Why would I know?
And to top it all off — nearly EVERY single item of furniture that they packed had scratches, gouges, or some other type of damage. Even the piano was damaged, and they are supposed to be piano experts.
There was one reviewer here who gave them five stars for Lynn’s personality, but admitted that they did not use her for the move. I was at five stars at the beginning. After the dust has settled, I’m down to one.

First off, I did not actually do the move with them but I wanted to mention that they were very helpful and thorough in trying to help me do a move with only 1 week for planning. Lynn arranged for everything, including temporary storage while they waited to be able to move my stuff down. I did not end up moving with them because of the dates they had available for packing did not match the days I could be there but She was very friendly and I would highly recommend them

We couldn’t be happier with the way that Lynn and Arnie Broms and their staff handled a complicated cross-​country move for us. They packed and loaded a lifetime of items from two locations in Illinois, drove them cross country, hired additional help in our new town, and unloaded in our new house. It was a huge move (8 hours to load) and our things were very carefully packed and organized in the big truck. Their packers, loaders and unloaders were careful, respectful of our things, and incredibly willing to pick up, put down, arrange and re-​arrange as we made things work in our new place.
I hope never to do another move this big and complicated in my whole life. But if YOU need to do one, I’d recommend Broms without hesitation.