Luxi Spa & Salon

Don’t believe the hype. Terrible service. I thought I’d give this place a try. I contacted Eva, she said her schedule was booked, but Lien who’s just as great will be able to do my hair. I was looking for a bayalage gray tones & showed her plenty of pictures. She made me feel comfortable & was sure it was possible. After sitting there for hours… I mean hours… My hair was nothing like the picture. It was a yellow, blonde… Uneven tones. I was horrified. I left after paying $ 125.00, even tho I was not a happy customer. I texted her back to let her know I did not like it. She said her schedule was full and she has a color correction appointment that was going to take her all night. But if I came in, she could put a toner on it to calm the bright yellow down. I went in for that & scheduled another appointment to fix it the following week. As the morning of the appointment comes, she texts me & cancels. Bad service. You will be sitting here all day & watch customers come in & out. The quality & customer service is lacking. Beware. I would not recommend Eva or Lien

Thanks eva for always hooking my hair up. Got the high ombré done. Love the outcome look. Thanks!

Eva typically does amazing work. I have been going to her for years and always loved my hair. However, my last experience was not the best. She overbooks herself constantly. You see her going from person to person like crazy. There doesn’t really seem to be an «appointment» with her, but more of a «range of time». Who likes to book an appointment and wait 30 minutes? On top of that, I always feel like she is SUPER rushed. Again, cutting/​dying/​styling your hair can be a rather stressful situation for someone. Having the stylist rush through the cut is always scary. She did a lot better at her other salon when she didn’t have so much pressure. Eva you do amazing work, but think about your clients a little more please!

Update from previous experience, my sis finally told me she didn’t like her hair color because it wasn’t even what she wanted and felt bad to tell me bc I paid for it. Well, now that I know I still feel how I felt before and it sucks my sis doesn’t like it and didn’t tell me earlier! I Will definitely go else where for hair color. Smh

I haven’t found a go-​to place in Elk Grove yet so I’ve been hopping around to different places. Stumbled across with place with my mom and have found my place! Kent was great with my untamed yard-​long hair and gave me the best trim I’ve ever had.

Luxi has been my go-​to salon since moving to Elk Grove 9 months ago. Had my hair done by Brenda twice and was completely happy with what she gave me. My main goal was to lighten my hair without damaging it and when I told her that’s what my main concern was she was honest and said if I wanted to avoid breakage I should do my ombré in sessions so I don’t damage my hair. I liked what she did both times with my color and I appreciated her honesty instead of agreeing to go with what I wanted.
I last saw Brenda July 2015 and when I called last week to have her redo my hair I was told she no longer works there. So I set an appt with Eva, who honestly I had been wanting either her or Lien to do my hair from the beginning based on all the photos so I was super happy with that… mind you, I loved Brenda and her work don’t get me wrong, but I was relieved to have my hair turned over to someone who I trusted from the beginning.
I asked Eva for an ash blonde ombré but said the same thing to her that I did to Brenda, if it was not going to work to go that light to let me know and we’ll work together to create a color I love. I loved that she was honest and said that because my hair is shorter now than before, that the ombré would not work out well and recommended traditional highlights. I was disappointed at first but agreed because hey, she’s the expert in her field and I did not wanna deal with a choppy ombré. And in the end, she was right! I love how light my color is and overall I’m happy with the color and her work.
I hate seeing negative reviews on here because I feel the staff has been nothing but super nice and honest with me. I hope people understand that going lighter with your hair color is a PROCESS and you are creating a recipe for disaster if you are insisting to have a huge dramatic color change in 1 session, or asking for a style that will not suit your hair length. Ask for their opinion and they will be honest with you.

I just want to say Lien is awesome! I went in just wondering what the prices were and they were able to fit me into their schedule that day for a cut/​baylage highlight. I explained to Lien what kind of cut I wanted and color. As always, people always look so apprehensive when I show them how short I want to go with a cut, but my hair grows like weeds, so no attachment here! She definitely got the length right and the color spot on! Lien was very sweet and personable throughout the whole appointment. The only downfall I had was a little bit of the toner dyed my shirt I think when my hair was getting washed. Overall, my experience at Luxi was awesome and I’ll definitely be going back!

My first time experience was amazing! Thanh gave me an ashy blonde balayage-​ombré with a cut & style. He was so skilled, diligent, patient, and did not rush AT ALL. The color was actually better than the picture I had showed him.
I’ve been getting various compliments on my hair! I recommend Thanh for any type of hair service.
I will definitely go back to him again. I found my new go-​to salon & stylist. Even though I currently live in the Bay Area, I’m willing to come back for a weekend at home if I need to get my hair done again! :)

I came here because I saw the new hair my gf posted on her ig which I thought we nice. I wanted a blonde streak in the front n the rest brown which I’ve had so many times before so I already had pictures. I made an appointment with Crystal who did my friends hair.
Well first she was late I didn’t mind much, but once we got started I knew it probably wasn’t going to be good. She was ok. Never suggested anything about color or what damages could happen. NOTHING! So I show her a pic of what I want n as she starts n finishes the blonde. I notice she didn’t mention anything about the ombré I still had. I asked her if she was going to get rid of this too.
She actually looked puzzled and told me «oh I thought you were just putting the blonde streak». Mind me its ombré! Why on earth would I leave it ombré with a blonde streak?! She looked upset n annoyed when she now had to make the rest brown. As she finished and put the toner in I noticed it was way too blonde like white ash platinum blonde. It looked like I had white hair.
I told her no way. I can’t pull this off and looks nothing like the picture.
She just said oh it’ll get darker In a couple days plus I thought that’s what you wanted since you kept talking about platinum ash blonde.
UMMMMM YEAH I TALKED ABOUT IT, but specifically SHOWED YOU A PIC OF THE BLONDE I WANTED.
She made it seem like it was my fault because she had some party to go to and kept mentioning it.
I wouldn’t go back to her or here probably. I felt like I wasn’t listened to and didn’t get what I wanted. I had to go back two days later to get the toner she put removed.

This was my first time dying my hair and I wouldn’t have picked a better person to do so. Eva! I just showed her a picture of what I wanted and she just knew what to do. I wanted to keep my base color (brown) and make it lighter as you go towards the end. I’m so happy with my balayage and I’ll definitely revisit this place.

I had such an amazing experience today at my first visit to this salon. The salon is well maintained and super clean.
I came to get balayage for the first time. Eva is just simply the best! She just understands hair color and knows how to make even the darkest hair light without any brassy tones. Not to mention the blending of my hair color is great too. I’m absolutely in love with it! I’ve had my hair done by her for a while now and still only go to her even though I live in SF. She’s so sweet and will definitely do everything she can to make your hair beautiful
Prices are super reasonable and so worth the money! Definitely come this salon you won’t regret it!

Lien did my hair and did an amazing job. Had bad highlights from a previous salon and lien blended everything out. Color came out perfect!

I have no regrets coming here to get my hair done. I had my hair done by Lien and she definitely knew what she was doing.
Also, this was the most I ever paid to get my hair done and all I have to say is it was well worth it. I’m so in love with my hair now =). Definitely coming back.

Okay,
So I use to have long beautiful healthy hair… After my experience here my hair is now completely destroyed.
I came in to get my hair done and the girl firstly did not know what she was doing and did not even listen to what I wanted. I was so embarrassed with my color and when I asked if it could be fixed, the girl said, «im busy.» I left so embarrassed. I called and asked when I could get another appointment and they called me back saying that they would fix my hair free of charge!
I went back in and they bleached my hair for a very long time and spent hours trying to get the color right… Then I went up to the desk and the lady would not even look me in the eye while she told me that I still needed to PAY!
I spent so much money here even after they told me that they would fix my hair for free. And now my hair is thin, weak, and broken off.
Please do not come here.
It is not professional.
Your hair is so important and should not be placed in the hands of amateurs.

Visiting from LA I stumbled on this salon, I decided to get some highlights before going back home. Let me tell you I’ve had my hair professionally done many times, as a former Miss California contestant and from being a cheerleader on the tv show GLEE. My hair is difficult and I was nervous.
Brenda did an AMAZING job, way better then the LA salons I’ve dropped hundreds on! Plus she blew dried and styled my hair FOR FREE! She explained everything that she was doing and why. Not to mention, such a sweetheart! She really knows her stuff, I will for sure be coming all the way back to SAC for my next coloring. Very happy!

Love love LOVE my balayage ombré! Eva did my hair years ago-​I had no complaints then and the same goes for my last visit with her at Luxi Spa and Salon in Elk Grove.
Starting off with booking the appointment in which she was able to get me in the same week that I called to the location of the salon which is perfect because it’s not in a busy shopping plaza so parking was easy.
My appointment was at 2pm and she was able to start in my hair as soon as I arrived. She explained the balayage process and the stages that she recommends so that I don’t end up with an Orange balayage. (Yuck) Eva definitely knew what she was doing because after a few hours she was able to get the color that we were going for for my first session! Not to mention my hair looks and feels healthy.
Thank you Eva! I’ll be back in a month or two for my next session.

It was the holidays and I really wanted to do something different to my hair. At the same time, I was so afraid to do anything to it because, naturally, I didn’t want to look like a fool during the holidays! After hours of research through Unilocal reviews and Instagram photos, I finally decided to call Luxi and book and appointment with Eva. I’m so glad I did! Everyone, including myself, loves my hair!
I decided to go lighter even though it was winter. I naturally have black hair and whenever I do dye it any color, it falls in the range of dark brown to auburn; nothing ever too crazy. This time, I wanted an ash brown, as light as possible, without damaging my hair. Booking an appointment wasn’t as easy as I thought because she’s a busy woman! Which was actually a good sign. I got my appointment scheduled in 2 weeks and all I had to do was show her a picture of what I wanted.
When I came in for my appointment, I was nervous but she seemed to know exactly what to do. You can tell she has a lot of experience! I came back recently to touch up my roots and everything went smooth, still in love with my hair! I plan on coming back for her to do a bayalage in a few months, will update when the time comes!

I have a confession — I haven’t had a trim for about 10 months because I’ve been growing my hair out for my wedding. Did someone say spilt ends?
Well wedding day is in the books and new year means new haircut and color! I made an appointment with Lien. I didn’t want anything drastic; just all over brown and a trim. I’ve had my hair it’s natural color (black/​dark brown) for a while now because I wanted my wedding pictures to be «classic»; nothing where I would look too «trendy» and regret it later down the road when I show my own kids lol.
Lien did an amazing job! I have a lot of hair and it was so damn long! She dyed my hair the perfect brown and cut my hair the exact length I wanted. Don’t you hate it when you ask for a «trim» and somehow you come out a devastating 9″ shorter? It has happened to me before so I’m reluctant to let «anyone» cut my hair.
After my color and wash, Eva blow-​dried my hair and Lien finished me off with a cut. If you’ve read my reviews in the past, you would know that I’ve always stated Eva & Lien are «THE go-​to hair ladies.» It was another great experience. Highly recommend this salon! Ask for Lien or Eva! You won’t regret it!

All you ladies and some gents may know, your haircuts are muy importanto! One doesn’t just trust it to a random stranger without much analyses from friends or … Unilocal :)
Well my fellow Unilocalers… You’ve come to the right spot. I have had little success with finding a permanent hair stylist since moving back from vegas… I hate it when i love a cut only to be disappointed after the next cut. Hit or miss cuts happens all the time for me… So i’m happy to report…
Lien my stylist is gonna be a permanent thing. I’ve had a couple cuts from her… Showed her my previous pics… She glances and wah la! … Perfection! Always happy with my cuts! Oh. And i followed her from the old place she used to work at on laguna blvd. :) always a pleasure speaking with her. Small talk. personable but very professional. She doesn’t pry into your personal life like a lot of people i’ve encountered in the past. :)
Will be back for my next cut!

I been going to Lien for about six months, and one day I decided to go to a friends friend, just to try something different. Oh boy did I make a mistake for leaving.
My hair has always been complimented on so well when Lien does my hair. When I went all blonde, with my friends friend, it was so yellow! Iono what happen. My hair got chopped off too, and my A line was so uneven and choppy. I was crying for a day, and wanted to hide. I got a hold of Lien to ask her for her help.
She got me an appointment right away. The next morning, I got there bright and early. She didn’t judge me at all for leaving her to go to someone else, she was eager to help me, and listened to what I wanted. 6 hours later, I’m so pleased with her work, that I’ll never leave her again. She is also super sweet, and talks to you while you get your hair done.
Thanks so much Lien!