Sleep Number

This is an update of my original 1 star review which was for the Elk Grove store and remains the same. This review is for the FANTASTIC service received by Vince and Brandon who delivered and set up our bed. We ended up ordering the bed online due to the lack of service received at EG store. Our bed was delivered within 2 weeks, we had a time frame of 9a-​12p and I received a call this morning at 8:15a letting me know they were on their way. They were both extremely courteous, fast, careful, explained everything and out the door in about an hour. They took away the old king size bed without any hassle or deep sighs or rolling of the eyes! They confirmed my decision on the purchase of a Sleep Number bed. I will be telling all of my friends about Sleep Number however I still won’t be recommending the EG store. (or go there during the week/​off-​peak time… seems like other reviews were during the week, not on weekends).

Very good service!
My bf and I are on the hunt for a new mattress that doesn’t cause or worsen back pain (which we both have). When we walked into the store, we were greeted immediately and asked if we wanted to get our Sleep Numbers read. Of course!!! We laid down on their bed that’s hooked up to a cool looking clear screen and were given our lesson on Sleep Numbers. (Note: this process took about 20 – 30 minutes, so make sure you come when you have a lot of time).
The lady who helped us (I feel bad but I forgot her name) was very professional and asked all of our questions thoroughly and expertly. After she told us what our sleep numbers were based on the cool technology they have, she had us try out all of the different types of bed they had using our sleep numbers.
We spent a good hour going on all of the beds, going back and forth, and finally deciding that we liked the iComfort the best (which was one of the most expensive ones!!) eeeek!
When we told her we were thinking about getting the iComfort, she was not pushy at all to make the sale. She wrote down our final amount, what it would be with the 0% financing, and told us to come back when we were ready. I liked that we weren’t pressured but were given great service the whole time. (We were even offered water while we were there!)
We are still trying to figure out which mattress to buy, but my experience here was wonderful. Keep it up!