Top Cuts

I’ve been coming here for a while, but today was my last time. The last few times I have been here, I have had the same stylist and she always cuts my hair too long and I have to fix it when I get home. Today I asked for my usual size 3 and finger length on the top. She rushed through my haircut and never even handed me a mirror to check out my hair when it was done. I stood up and checked my hair in the mirror and it was well above my fingers, almost twice as long in some places. I asked her to cut it shorter and she wouldn’t do it, saying that if she cuts it any shorter, she would cut her fingers. I also question why they put the sign-​in sheet behind the counter and tell you not to sign it. A little shady if you ask me.

Whoever owns this place needs to conduct some training with their staff that employed there. The place is always dirty, hair everywhere. And i see some of them on their cellphones just chilling. Clean the place up. Employees are not friendly at all. Everytime I’m in the lobby waiting to get a haircut, the office phone rings for minutes at the time and none of the employees take the time to answer. It’s okay to say excuse me and answer the phone instead of everybody in the lobby hearing that annoying ring for 5 minutes. I called several time myself to check if a certain employee was working, never get an answer. Small things but can be fixed.

This place is absolutely horrible! My boyfriend and I waited for almost an hour and there was only 3 people inside and all the workers did was talk to each other. I wanted to leave but my boyfriend insisted on staying. After waiting for so long, it was finally his turn to go get his hair cut. He asked for «tappers,» 2 on the side and 3 top. She then quickly buzzed his hair and called it a day. She obviously did not know what I wanted. On top of that, she also did a bad job on lining me up. She left patches of hair sticking out. Never again going back there. Take my word for advice DO NOT GET THE ASIAN LADY WITH REDISH HAIR.

An update to my previous review. I love that they can cut hair so good. My only problem is that each time it is a different price. I don’t understand that. Especially since I am a regular, why does the price change? One day $ 2 cheaper, the next time, $ 3 more and I only get a trim. Gonna have to find somewhere else to go that won’t change prices on me every visit.

This place is okay, they can cut okay and make it look cool, but there attitude is like there better than the customers, shit in that case why the hell are they barbers, if they that good then why are they not smart enough to get a better job instead of showing attitude just to get a damn tip, omg retarded

This place is GREAT… I have had Rin and Cathy cut my hair and they have both done an excellent job! I particularly enjoy Cathy cutting my hair because she is very detail oriented and as a bonus she washes my hair which is not something I have found other places do let alone for no extra cost. She is a wonderful styles and is always in a great mood very easy to talk to. I Highly recommend.

I wish I could give no star to this place. JUST STAY AWAY. they care about quantity not QUALITY. If you looking for cheap place and quality don’t matter to you then this is the perfect place. I needed quick touch up so I stop by and result were terrible. Male person call me in and he did very poor job. It was my first time here and for sure it was my last.

Nancy cut my hair. A military regulation cut. I am satisfied! They have a tv and a couple toys for the kiddies

Rin is very good at styling my lil mans hair. He doesn’t rush and always has a smile on his face. I always go to Cathy for a wax, she doesn’t over wax my brows. We both walk out happy after seeing them. Thanks guys :)

If i could choose no stars I would. Horrible, Horrible unprofessional service! Web site and advertisement on door states they closed at 8:00, we came in at 7:40 and the guy there yelled from the back to tell another customer to tell us that they were closed. I peeped my head around the corner and said, «your sign and website state you close at 8, it’s only 7:40!» He says oh well we changed our time, and would not take us. Change your information then you incompetent disgrace for business owners!

Always happy to have my haircut done here. Cathy and Rin are both excellent. Very friendly staff and they’re always open. For the price, convenience, and quality you can’t go wrong.

Love this place. Friendly employees who get the job done quickly, professionally and at a great price. Can’t beat this type of service

Warning: Don’t leave a tip because one of the ladies automatically takes the tip if you pay with anything higher than a $ 10 bill. Also the same lady never uses clippers so you may have some spots that you didn’t want shaved off… Now the other people are nice and know how to cut hair using clippers! The two stylists that are closest to the door are rarely there but they are the most friendly and I have a great time talking with them.

Been coming here for several months now and noticed the attitude with this staffs are getting worst day by day especially Cathy. No customer service skills and does not even acknowledge you that a customer is waiting.
Today, 06/​26/​2014 approx 1:00pm I came in to get a hair cut and signed my name for Jenny since Cathy looked busy doing a females hair. However she had finished her hair and came to the front desk checking names. She did not make any attempt to look at customers and started to look down at the names. I asked her if she was free to cut my hair, but she ignored me acted like she didn’t hear anything. So I asked her again and she basically gave me a attitude and told me to wait. At this point, I was pissed since she has done this in the past to other customers. I scratched my name out and walked out. I’ve been to many salons and the staffs there are just wonderful, but this place is worst. Don’t waste your money people to get hair cut from this lady that simply don’t like being there and dealing with customers. I hope the owners are reading this reviews and hopefully make an effort to explain to your employees the importance of customer service.

Yes I agree that this place does great haircuts and $ 8 is a great price. I just want to let you know that my son has gone here several times in the past and got this rude lady whose station is the farthest to the left. On several occasions she charged him way more than $ 8 and when he said something she was rude to him. This week she cut his hair and left her $ 2 tip at her station and then when he paid he gave her $ 20 and she only gave him $ 10 back even though she was told by my son that he already gave her a $ 2 tip. Well sorry to say he will not be going back there again. She did not overcharge him once but several times and also was rude to him.

I was looking for a new place to get my hair cut, and went to Top Cuts on the reviews on this site.
Cathy cut my hair and at first I was pleased, but then she took out the clippers and shaved my neck. I was surprised and disappointed! I suppose she is not used to cutting women’s hair!
I left no tip and will not go back!

I’ve been coming here for a couple of years now. The staff here is always nice. Even though Rin usually cuts my hair, I have no problem going to the other ladies as well. I was having trouble finding a decent place that didn’t cost an arm and a leg in Elk Grove and I finally found one.
I can’t speak on them being able to do full on salon type cuts, but If you get a basic hair (fade with trim on the top), give this place a try.

I have found this place to be great. Cathy cuts my hair. She is very nice and sweet. She is easy to speak to never seems distracted. One perk for me, she always insists on rinsing my hair. It’s a small thing but noticeable since few other places offer it. I like the hours since I work during the week, the late hours affords me the chance to go get a haircut without taking up my time during the weekend. Recommended place, just don’t go when i do, i hate waiting :)

Cheap Cheap Cheap. Need I say more. I always have Cathy cut my hair she is a perfectionist! Cash only

They’re pretty quick and it’s only $ 8.