The UPS Store

I like the location and convenience of this store. I rarely come in to a long line, and the hours are later than the post office. However, I have found that as of lately their shipping prices are ridiculously high. I am starting to feel they are pulling my leg making up costs! I don’t come here often but it seems lately when I do, like the past 6 months, the prices are astronomical. For example, I mailed a small zippered pouch (fabric) that I know weighs 8 Oz or less (6“x9″) and they told me the «cheapest» option was USPS Priority Mail at $ 10.45! I think I am going to go to USPS and grab some flat rate Priority mail packaging and try to go there instead. I can’t push these kinds of prices on my customers, it would drive my prices up and i dont want to do that. I think it’s ridiculous and I’m tired of losing money on shipping from this store. Last month, I mailed a package that was 10 lbs, and it was $ 25. Tonight, I mailed a package that was 5 lbs, to the same address, and it cost the same. I don’t get what the difference is! I really feel ripped off at this store.

Visited today after CVS, Walgreens, and the Odenton UPS store’s passport photo machines were down (really!!!). Before I drove across town, I called and spoke with a polite woman who informed me that their equipment was working (thank the LORD… I have a cruise to go on!). Got there and waited about 5 minutes since there was one customer in front of me, and informed a woman that I needed a passport photo taken. She quickly snapped my photo, showed it to me so I could approve it (thanks!), and was walking out the door with my photos in tow 5 minutes later. I paid $ 13.00 for two photos (a little expensive, but beggars can’t be chosers). Overall, I had a very good experience. If you need passport photos in a hurry, try here. FYI– You are no longer allowed to smile in passport photos, so be prepared to get your mug shot on!

Majority of the items were destroyed in shipping. Paid for the UPS store to package and they were not securely packaged. Terrible customer service. I regret the day I walked into the store. Stay away if you don’t want massive headaches or your belongings in shambles.

Closet place w/​ability to deposit check & etc. *Via USAA*
Too bad its currently broken :(