I usually order 20 piece hot wings at KFC. Its a hit or miss sometimes. When you look into the box they Are the tiniest piece of chicken, I wish I could of taken a picture… Not worth it at all when that happens…
Eujin C.
Évaluation du lieu : 1 Ellicott City, MD
Slowest«fast food» restaurant ever. Took over 30 mins to get our order. The restaurant had only 2 other customers. Half the side orders were out and the original recipe chicken was room temperature and very greasy. I love KFC but this location needs major improvement.
Andrew M.
Évaluation du lieu : 1 Ellicott City, MD
This was a terrible experience the food was gross and the service was horrible. I got a chicken leg the little meat there was on it tasted old and the lady almost forgot my juice box.
Usman M.
Évaluation du lieu : 1 Ellicott City, MD
Tried KFC after a long time since they came out with the Nashville spicy. But this location is the worst I have ever been to. The order took 25 minutes. There was only one customer infront of me so there was no excuse for being this late. The lady who came after me waited at the register for 10 minutes for someone to take her order but she left since no one attended her even though the cashier had looked at her multiple times waiting in line. The food, after it came out, was extra greasy. 20 minutes into the wait I was told they were out of potato wedges. So instead of a refund I just asked for a different side. But it was a huge disappointment. In my opinion, stay away from this location, unless you want to wait 30 minutes for below average food. They gave me a free cookie to consolidate for my wait time. It’s sad because the free cookie was the only thing that tastes good.
Aunchay M.
Évaluation du lieu : 2 Ellicott City, MD
I don’t eat KFC very often and that isn’t because I don’t like their food. The reason I don’t eat here often is because this is the only one I know of close by. They always run out of a particular type of chicken. A chicken place that runs out of chicken is bad news. The drive thru can be really long sometimes. I am sure they are understaffed.
H H.
Évaluation du lieu : 1 Alexandria, VA
Super salty is one thing, greasy as hell!!! Kids wanted to have some chicken, kids’ mom came here & purchased some chicken as carry out. What are customers giving this place any business for while all they want is money & kill our kids w/dirty old grease dripping out of black & dried dark meat? Obviously chickens were well aged in their freezer, no wonder they started mailing coupons to get rid of those old chickens & hurt our kids. BADBADBADBUSINESS
Will S.
Évaluation du lieu : 1 Ellicott City, MD
Very disappointing. For some reason all of the drive through orders are broadcasted over a PA loudspeaker, so you hear everyone’s order while you try to eat. This might not be so bad if there was music, but alas, there is not. I ordered the grilled chicken and a side of green beans, the chicken was so dry it hurt to swallow, and the green beans were very overcooked and mushy, so I suppose KFC figured the best way to make this right was to add about 2 full tablespoons of salt per single side. Save your money and go anywhere else.
Shira A.
Évaluation du lieu : 1 Ellicott City, MD
The employees have no sense of urgency or of their jobs or of sanitation, no one knows what’s going on food takes forever and generally the chicken isn’t even meet someone higher up needs to take a serious look at this place!
Michele W.
Évaluation du lieu : 1 Woodbine, MD
Omg this is the second time that I had a bad experience. The cashier could barely speak or understand English. Our order was completely wrong. The floors in the bathroom were soapy/slippery. Toilet paper rolls were on the floor. They were out of ketchup. The diet pepsi was wateted down. The floor in the dining area was filthy. Uuuggghhh. The food was good at least but not worth the aggravation.
Andy S.
Évaluation du lieu : 1 Ellicott City, MD
The service is really really slow and unorganized. There seems to be no manager who oversees the whole process. Everyone working there seemed like they were chickens running around with their head cut off. There really needs to be someone who is able to manage everyone and get an effective system going.
Alta H.
Évaluation du lieu : 1 Ellicott City, MD
I ordered a famous bowl combo which comes with the food and a medium drink. Upon hearing this, the gentleman taking my order looked at me as if I was speaking a different language. The cashier looked at me as if I was supposed to give him further instructions, so I confirmed my order hoping this would get me my food. Both of the registers read«closed» on the digital screen the entire time the cashier«took» my order, so I assume he typed just for the theatrics. Eventually, the person I assume to be the manager came over to fix the problem so that I could pay for my food, as the original cashier scurried off to put my order together. Visibly flustered, the manager tried a code on a register and gave up after it didn’t work the first time. Everybody else seemed to just walk around in a confused panic. At this point, I felt excited at the thought that maybe my food would be free. When the antics at the register were resolved(unfortunately) I was given my food, but I had to remind the cashier that my combo comes with a medium drink. Why else would it be called a combo? Who knows! At this point, it was painfully obvious that the cashier was high as a kite, but he remembered to ask if he gave me a receipt. Finally, I sat down to enjoy my combo and realized that the receipt given to me was someone else’s. The food was delicious and the chaos behind the registers kept me thoroughly entertained. It was like being at Medieval Times, but for much cheaper! I HIGHLY recommend(no pun intended) visiting this hidden gem.
Jason Q.
Évaluation du lieu : 1 Bethesda, MD
Worse KFC ever! Management is non-existent. Staff is completely useless and brainless. Always out of chicken. Don’t all they sale is chicken???
Chris P.
Évaluation du lieu : 1 Woodstock, MD
I used to come here often but at some point their workers have gotten worse. The service is incredibly awful. I can’t believe how bad it is. I remember 3 things from the last few visit. I ordered a 16 piece meal and received 14. Another time they entirely forgot a side of wedges. Another time they didn’t close gravy and spilled inside the bag. We called in for the manager and told them about the 2 pieces missing and didn’t ask for compensation just don’t let it happen again, but it happened again. The wedges they put it under my name for my next visit and the gravy spill I was done. I decided I’m finished dealing with this KFC. I’d rather drive out 15 extra minutes to get real KFC not this garbage of a place.
Boris V.
Évaluation du lieu : 1 Columbia, MD
I don’t know what possessed me to eat at KFC for the first time in a million years. Crap food, crap service = never visit KFC ever again.
Samuel C.
Évaluation du lieu : 3 Ellicott City, MD
Don’t eat here a lot. I can comes here if I have coupons. The price went up a lot. The grill chicken is good. Like kids I love them a lot.
Tracey C.
Évaluation du lieu : 3 Halethorpe, MD
Today drive through speed was terrible! I’ve grocery shopped faster than I got through it and there were only 4 cars in line! Food was hot and employee was super nice and apologetic.
Brian G.
Évaluation du lieu : 1 Howard, MD
This review is based on repeated bad visits to this location, including today. This was the second time we were told they had run out of chicken(midday on a weekend). On a previous bad visit, the employees and/or manager were caught lying, when my wife was told the manager was not on premise; yet when she called(after standing back from the counter), the person answering the phone claimed to be the manager. Based on our experiences and the other bad Unilocal reviews, it is clear that this location is experiencing significant management problems. It’s unfortunate, as we really like the KFC brand.
Jon W.
Évaluation du lieu : 1 Elkridge, MD
If I could rate neg stars I would. The chicken was loaded with grease, the service was completely un professional(yes I know it’s fast food — but even they have standards). All and all we will never be back! And will spread the word to all others to stay clear!
Joni-René L.
Évaluation du lieu : 2 Lompoc, CA
I know we went on Halloween evening so it may have been busy but the customer service was not good. I felt as if we were burdening the worker with our order. Then once we got home I noticed there were only 3 regular size pieces of chicken and the rest were wings! It just wasn’t worth it to go back and complain & my son grubbed down.