I haven’t reviewed many(or any?) chain restaurants because I think the food and experience are the same at them all. Therefore, this review is more reactive than proactive; I’m tired of outsiders treating entities in my hamlet as though they are infected boils, and I want to support the community. This Applebee’s is fine; it’s the same as every other one in areas with their pristine reputations. The food is Applebee’s food, and the service isn’t problematic; the location is quite clean, and the staff members are friendly. I’m awarding three stars because I just don’t love Applebee’s in general – though their new menu has made me consider accepting a neophyte position in the faith.
Michael B.
Évaluation du lieu : 5 Rockville Centre, NY
the service was great. I do not recall the young lady who assisted my fiancé and I, but she was marvelous. We ordered our food and it was served within 20 minutes. Would recommend this location to anyone who appreciates good service.
Edmund C.
Évaluation du lieu : 2 Brooklyn, NY
I put in effort to recover my long lost Unilocal account to review this horrible experience. To start off, our appetizers arrived before we were even given our plates and utensils. They gave us temporary plastic utensils because apparently their dish washing machine was being fixed. Shouldn’t we be aware of this situation before we get our food and realize we don’t have anything to eat with? Secondly, when the waiter asked how I would like my steak cooked, I asked her what my choices were. I specifically choose medium, the rawest option they offered. 20 minutes later, I received a dish of uncooked onions and a well-done steak. The dish was sent back and the manager appeared to handle the situation. I received a new dish 10 minutes later, better than the previous, but still just mediocre. On top of this, a few of the staff who looked like waitresses standing by the stack of menus, gave our table dirty stares while whispering to each other, which I found highly insulting and unnecessary. Because of that, I also felt unsafe eating at this restaurant. Who knows what these unfriendly people do to our food? The only reason why this was a 2-star instead of one was because the manager, I believe his name was Mr. Singh, as well as the waiter and waitress who served us, tried their best to handle the situation and make up for their rude and lacking co-workers. PS: The restaurant was practically empty, there should be no excuse for this incomplete service. We are paying customers, we should be treated that way.
Shawn W.
Évaluation du lieu : 3 Coram, NY
I rarely come to Applebee’s but when I do the food always tastes like the oil and it never fails. I try to give it another chance each and every time but nothing changes. The staff are cool and the location is perfect but I just wished my food didn’t taste like the oil has been changed since the day before.
Crystal I.
Évaluation du lieu : 1 Valley Stream, NY
I have been to this restaurant a few times, but the service today was deplorable. It took about 20 minutes for my table to figure out who our waitress was since numerous people were back and forth serving us. Drinks took about 20 minutes to come. And when they did come, my friend and I noticed her glass was filthy a sticky substance on the bottom of the glass. After complaining to our waitress, she then proceeded to tell us this was a waiter stain, which clearly it was not. After she brought back the second drink with the«cleaner cup», we then noticed the margarita salt which was rimmed around the glass had a pink stain which appeared to be lipstick on the glass!!! We complained to the manager who tried to offer us a coupon but we declined. I would never come back here again. If you want better service, go to the location in new Hyde park on Jericho Turnpike!
Michael G.
Évaluation du lieu : 4 Floral Park, NY
Apparently those of you who gave this place anything less than four stars, have not met Dale. He is the bartender wIth charm and finesse. He also has the memory of an elephant! I watched him serve drinks to over 20 people and remember exactly what they want, from their last visit. I stopped in here while my car was being serviced next-door and spent about two hours here in the company of many beautiful women and many more cold beers! While I did not eat. I certainly drank my calories and was entertained the entire time!
Meka S.
Évaluation du lieu : 3 Rosedale, NY
Came here on a Monday night. The service was okay. Our waiter was a nice girl. I really liked that there was a machine at every table where you can order appetizers /desserts and pay your bill on. That was great, we didn’t have to wait for our waiter to come back to do any of those things . For the appetizer we had the chicken quesadilla, it was very good. We didn’t get any plates though. I don’t know if that’s the new thing but, we had to just eat it from the tray it was on. I didn’t like that, and we were of course too hungry to wait until our waiter showed up again to ask for some . For my entrée I had the cheesy Mac and cheese with the honey tenders. It was okay. The honey sauce was delicious and the Mac and cheese was good but the chicken. The chicken had an awful bitter taste to it, kinda messed it up for me.
Zuheil B.
Évaluation du lieu : 2 Airmont, NY
Ordered over the phone dinner for my family. I asked specifically for a BLT without Mayonesse nor tomatoes. I repeated it twice to the lady and she said okay no problem… My husband went to pick it up, came home and everything was in the sandwich. I was annoyed because I had to go out and have them correct the order. The worst part was that when I walked in I told the lady in the front desk they got my order wrong. I need to get it corrected. And her response was«well go, what are you waiting for.» I looked at her like I haven’t been here where am I going?, but the manager seemed to have heard her and came to me and quickly assisted me. Which I appreciate. However, the lady in the front tried to correct her tone of voice when the manager came and lied saying«oh yes she was here earlier» Which I wasn’t. My husband was. I was so annoyed!
Shanice D.
Évaluation du lieu : 1 Whippany, NJ
The food sucked, the waiter was ok. Poor management. I left my cellphone there I tracked it at 3am and it was still at the applebees. I know this because I went back and my phone connected to the Bluetooth in my car. When I called them at 8:30am they told me my phone was gone which mean the staff stole my phone. POORSERVICEDONOTEATTHERESAVEYOURTIMEANDMONEY!
Thomas F.
Évaluation du lieu : 1 Farmingdale, NY
Worst service ever. This place is ridiculous. Ordered appetizer sampler. Got just the boneless wings. Wife order a pinot noir. Got a glass of pinot grigio. No explanation, no apologies. Food came out in intervals. Wide was done with entrée before others came out. This place is a joke, avoid at all costs. Have managed restraints for last 17 years. Would fire everyone in a second. Disgusted.
Kashiro W.
Évaluation du lieu : 3 Valley Stream, NY
Always like this place. tonight was okay. We did something different and too our order to go. The cashier wasn’t friendly and he didn’t smile. Also as we waited a waiter rudely made a comment, if going make a rude comment you might as well keep it to ourself. However the young lady at the door the greet was pretty friendly. I still like coming here they are usually cool with the service and clean. Tonight it’s very calm night. However the manager was nice I didn’t realize something about the price and he fixed the price to an order that was pause out so I appreciate that. Thanks manager
Crystal G.
Évaluation du lieu : 4 Queens Village, NY
I stopped in after work in search of a good salad and burger. I wanted a spinach salad. The server was able to get me my salad without shrimp, which I am allergic to and it was tasty. The bacon burger was made of fresh ground beef and also was tasty. I tried the pretzel bites with cinnamon and cream cheese sauce, a sweet crunchy delight. Service was fast and everyone was pleasant. Very good dining experience. It was a Wednesday afternoon so there was no crowd and I did not feel rushed and could enjoy my meal.
Richard A.
Évaluation du lieu : 1 New York, NY
Bad service. Sat, waited for an extensive amount of time. Seems as if there needs to be a better manager and all staff wiped out with employees who are there because they want to be. The servers all standing around gossiping. While we waiting 30 min without even placing our order or drinks.
Cinthia S.
Évaluation du lieu : 4 Rosedale, NY
I love Applebee’s cuz of BF and he thinks I’m sick lol… Ever since he took my here about 4 years ago I’ve been stuck on their appetizers. I’m not a big fan of their entrees. However, I do love the fact that their appetizers are half off after 10 and drinks as well. So we come here most of the time mostly Saturday nights for drinks and we always enjoy. Only bad experience was at the Applebee’s in gateway plaza in Brooklyn. Food was horrible, service was horrible & environment was just ghetto
Ebony H.
Évaluation du lieu : 4 Rosedale, NY
Food was decent and the atmosphere was nice and calm not too loud. Our waitress was very weird but hey. We came for burgers and unlimited fries and I must say that the fries were really good, better than the burger. The manager came and asked us is everything ok which was great but came back less than five minutes to ask us the same question. Weird… The drinks were 3 dollars since it was football season and a Monday night but my gosh did it taste like just syrup and flavor. Maybe the bartender was asleep or something. Other than that it was a good experience and I’d rather this apple bees than the ghetto green acres one.
Mary G.
Évaluation du lieu : 1 Floral Park, NY
Horrible service. Been to this Applebees many times and each time the service got worse to the point where we walked out and stopped going there.
Josephine L.
Évaluation du lieu : 3 Floral Park, NY
Chicken wonton tacos had really good flavor. I had the chicken bacon maple wrap that my husband had raved was so delicious. It was good though it I think my husband liked it more. Fries were okay but tasted a little greasy– more than usual fries. Had the raspberry lemonade and then mango lemonade. Good tasting but they were $ 2.79 and refills were $ 0.79. A little too pricey. Our meal in fact was $ 60+ with no dessert. That’s expensive for a chain restaurant.
Deborah F.
Évaluation du lieu : 1 Elmont, NY
I’ve been to this AppleBees several times before and have had pretty pleasant experiences. I came late night with some girlfriends recently. All went well until most of the customers had left. My group was one of two patrons still in the restaurant. All of a sudden an outburst from the corner caught our attention. It was the server and manager«playfully» cursing eachother out, like it was OK. Highly unprofessional!!! Fast forward to a few days later, my cousin and I were both victims of fraudulent chargers on our credit cards(which were used that previous week at AppleBees to pay for dinner). More than coincidental. Patrons beware. I am in the process of filing an official complaint.
H K.
Évaluation du lieu : 3 Elmont, NY
Good service, decent food Bourbon marinated Sirloin with shrimp(4⁄5): tender, juicy and greasy with sautéed potatoes, onions and mushrooms. It’s a decent size portion. A little too salty for my taste but that might just be a personal preference. Service(5⁄5): very friendly and very helpful. Atmosphere: its Applebee’s, so everyone knows how it looks like but the place was neat and the bar TV wasn’t annoying loud even though I was sitting in a table pretty close by. Warning: don’t leave valuables visible in your vehicle. My truck was vandalized. Too bad they don’t have better cameras all around. Management needs to address theft if they expect their business to keep going. Took off a star!
Natalie D.
Évaluation du lieu : 3 Rosedale, NY
i have gone to this apple bee’s at least 3 times a month, not because i enjoy it that much but to get some cheap appetizers and ½ off drinks. The service is always hit or miss. Sometimes your food is hot and sometimes its ice cold. The drinks SUCK unless Karina is at the bar. One time i had a waitress take a selfie with the dessert before dropping the food to the table. Thankfully it wasn’t my dessert, but who knows if she took a photo before i received my food… is that why it was cold?! probably so… nonetheless if your looking for a late night snack and you want to sit down and be served, then go right ahead. I literally go there for the wings and spinach dip only. Enjoy:-)