This practice is all about volume, from physicians to staff, none care about patients.
Ellen T.
Évaluation du lieu : 1 Clifton, NJ
as of today …7−28−15, I am no longer a patient at this practice… Although, the physicians I have been to at this practice are excellent, the office staff and office protocol have a lot to be desired … patients are treated very disrespectfully and are nothing more than a $ sign to this practice… getting any practioner to return a call is almost impossible .the office staff says they gave the practioner the message and yet the practioner says they never received it … I am so done with this nonsense! I would NEVER recommend this practice to anyone.
Lola B.
Évaluation du lieu : 4 New York, NY
Been with them for over 10 years. My primary is there along with my neurologist and my gastro doctor. Pretty easy to get an appointment for urgent needs, but there is a long wait for ordinary things like a physical. Doctors are very nice and so is the staff. The Emerson office parking is horrible. Montvale and Paramus are better. The Emerson office is a bit hectic so I’d advise using Paramus or Montvale as it seems to be calmer. I can honestly say i’ve never felt rushed during appointments.
Nadezda K.
Évaluation du lieu : 1 Suffern, NY
Very easy to make an appointment and doctors are great BUT it is impossible to get in touch with billing department to discuss bills that keep coming months after the initial visit. Every time I called it goes to voice mail, left several messages, did not get a call back even once. When I did get in touch with someone they took my info and promised to call me back within 1 business day and its been a month, no calls. I will see other doctors for that reason only. :(
Maria K.
Évaluation du lieu : 3 Bergen County, NJ
This practice is going through some changes but I have been a long standing client and have found that I can always get an appointment if something really needs attention. The staff is very polite and the nurses are wonderful. Sometimes I feel rushed through my doctor visit but that all depends on who I see.