Francesca’s Collections

I am here with my fiancé and we are the only ones here. The 3 are behind the register chit chatting hella loud. One is wearing a onesie that they are selling with no shoes on. The floor is mess. Lazy asses. Right at 5:59 one of them says «oh my god we’re close!» So they immediately closed the doors when people wants to get in. Sad. These employees need to get fired.

The reason I keep returning: the staff! Don’t get me wrong, the clothes are ornate and comfortable, but cute clothes exist at many stores. The staff, specifically Carmen and Alex, always help me pick the perfect outfit for the events I attend. I’ll be back soon! Thanks ladies!

I love this store! I shop here several times a month and literally ²⁄₃ of my wardrobe is from this store. Everyone is always so friendly, and they make exchanges for items ordered online easy. Best Francesca’s in the bay!

Love this store for cute and reasonably priced jewelry and clothing. Other knick knacks are good gift finds as well. Always stop here when I make a trip to Bay St.
The salespeople are always welcoming and helpful!

LOVE this Francesca’s location!
Absolutely love Carmen the store manager, every time I go in I get a very nice warm welcoming. Always find something special or something great on sale!

nothing spectacular, a lot of bedazzled and blinged out things that will catch your eye. the price tag will also catch your eye. this seems like one of those stores that sell labels that aren’t exactly well known but you’ll find them in other small, independent stores. oftentimes the prices vary drastically.
some stationary and «keep calm and carry on» type of things.

Whenever I stop in, they always have some type of promotion going on; last weekend it was the BOGO 50% deal which I took full advantage of. The jumpsuit displayed in front by the door is what drew me in (yes! I got the last small!) They have quite a selection of super cute and trendy jewelry and clutches! Also, for all the ladies shopping with their boo’s…my husband gets a kick out of the little prank novelty knick knack section as he waits for me! Some of it is hilariously cute! (Yenno those Urban Outfitters funny joke type novelty gifts)
Oh! I had to minus a star because of the little side talk action and inefficiency of 2 sales associates at the register who rung me up. Don’t get me wrong, they were sweet and helpful but dang I only bought a few items and it took them forever to take my payment between their side convos with some of their friends who came in.

Holy bajesus!!! I can’t believe I’ve missed this store here for the last 4 years. It’s amazing. The selection of clothes that they had is huge. Different colors, patterns, not some thing typical, ya know ?! I bought two things, a shirt and a skirt. Reasonably priced. Skirt didn’t fit but that’s my bad for not trying things on. More of a reason to go back and shop! The girl that checked me out was super nice and friendly.

I love this store the clothes are amazing and stylish and very well priced. The service here is also amazing we are always greeted and helped immediately. My daughters and I love making trips here for our mother daughter days it’s a great location!

Bring money — if you have fashion sense and style… you will be shopping.

This review is for their online and in-​store purchases:
If you ever feel guilty for shopping at a megastore like Forever 21, look no further. Francesca’s is your place for a «small business» feel. Prices are a bit more than H&M and F21 but they’ve got cuter things. Francesca’s, you were once my love but you have been definitely disappointing me lately. My first purchase was a green, chiffon top for $ 30. Love it and it’s holding up. Several months later, I bought a pair of winter tights for $ 15. Mind you, I know this isn’t a wallet-​busting number but the minute I slipped my legs into the tights, it ripped. I swear I didn’t order a size down or anything. I still ended up keeping them because I was convinced that I could make it work. I then purchased a cute black zip-​up shirt a few months later and the zipper was dysfunctioning after two wears. I went through a complete wardrobe malfunction that day, flashing people my bra unintentionally. Not cool, Francesca’s.
Otherwise, the staff’s friendliness is a hit or a miss: one day they’re incredibly helpful, and another day they’re pretty much giving you the finger.
I’m going to give you one last chance because I cannot go to Bay Street without entering your cute shop. Please don’t disappoint me again!

I love the accessories at this store! They are stunning! But, the customer service is terrible. The girl behind the counter acted like she really didn’t want anyone in her store. I felt like she would rather have me leave. Although, this is my second big purchase that I have made at the store. No smile, no hello, no thank you…
Next time I will be going to the Lafayette store.

I’ve only ever bought accessories at Francesca’s. They always have the best costume jewelry and it’s almost always on trend or slightly behind trends. Their prices are totally reasonable for their jewelry.
However, the quality is not good. I’ve had almost all of my necklaces from Francesca’s breaks once (at least). Don’t expect to get long term wear out of any of the accessories you purchase at Francesca’s.

Super cute and trendy. Their clothes are always so fashionable and come in the hottest season’s colors, gorgeous jewelry and great customer service.

Francesca’s is a bright and cheery store. It kind of reminds me of a way more girly Urban Outfitters because along with clothes and jewelry they sell quirky gifts and knick knacks. The best part about it to me is that they display their clothing in combinations that one wouldn’t think of oneself, but that totally work and inspire one to mix and match assorted tops and bottoms or accessorize in a similar style. It’s a bit pricey, so I probably wouldn’t have spent as much time inside as I did if they weren’t having BOGO 50% of all clothing. I also didn’t buy anything when I visited yesterday because everything I tried on was super sheer and I didn’t feel like thinking about layering. However, I would definitely come back to browse new inventory or to simply get some fresh fashion ideas.

I absolutely love this store! I discovered it only two short months ago, but ever since, whenever I am in the area, I can’t help but stop by!
The service is phenomenal. The two times that I have gone in, I have talked to Carmen. She’s great! She offers such genuine fashion advice and really helps you find the kind of thing you are looking for whether it be jewelry or clothes. For a small little store, this is exactly the kind of touch that sets them apart and let’s them charge a little more than you would spend at a bigger department store that sells similar jewelry (ex. Forever 21). I much prefer this place, of course!
The jewelry here is downright adorable! I noticed recently everywhere I looked, girls were sporting really cute, kind of chunky necklaces. I was instantly drawn to find some. I found a couple necklaces at random department stores but was so excited when I stumbled upon Francesca’s in Bay Street. The selection they have is amazingly large! I had to find a necklace to match a dress I was wearing in Vegas and they had the perfect selection of dark gold, silver, and black necklaces and earrings. They also have very casual necklaces that you can pair with a simple sweater or v-​neck shirt.
I haven’t yet bought any clothes but I am usually drawn to check out their sales rack and the dresses they hold. Like their jewelry, they have the nicest colors and selection in clothes and when I get the chance, I will definitely try something on. They also have really cute little gifts on tables – it’s impossible not to walk out with something. They have little magnets, pens, notepads, iphone holders, wall pieces, and so much more! Everything is cute and fashionable and fits in with the message Francesca’s sends as a whole.
I wil definitely be returning here! Cute jewelry and fantastic service – a recipe for success.

This Francesca’s is my favorite location. I LOVE the store manager here, Carmen, who’s very professional, helpful and keeps everything in tip top shape. I often times find myself just stopping by hoping she’s working because she’s easy to talk to and offers honest fashion advise. This store has by far the friendliest staff out of the other locations and has the best selection so far. I always check the sales racks or dresses. My favorite collection are the spring and summer ones. They also carry some of the most well made designer inspired purses and bags for reasonable prices. The jewelry selection is always plentiful and they have a lot of beautiful eye catching pieces. This is my second favorite clothing store brand besides Forever21 only MUCH better quality for the price. If only I wasn’t so underemployed, I would be able to buy from them more often!

This store sells some really cute clothes at reasonable prices. They also have a good variety of jewelry — cocktail rings, bangles, dangly earrings, and oversized statement necklaces. They also sell headbands, handbags, belts, and miscellaneous gifts.
The quality isn’t the best though, so just keep in mind pieces from here won’t last forever. It’s just a nice go to place for something new and trendy to wear.

I called here yesterday and I was impressed w/​the customer service that I got! Carmen looked for a turquoise ring that I was looking for and held it for me until the next day! I forgot what had happened but I called back a second later to ask what time they were going to close & she was about to call me back! A+ Customer Service! I asked about this ring a day before at the Stonestown SF location & the sales rep didn’t even call me back. I’m definately coming back to this location! Thank you again Carmen for your help! They got lots of cute stuff, so check it out! TIP: Keep in mind that each location MIGHT not carry the same item that you’d find on their website, so call ahead and write down the 6 digit sku #.

I have shopped at the Francesca’s at Bay Street and the one in Bakersfield.
I do like their accessories however, their clothes run small. Every time I walk into their store I never received a welcome or assistance. However, the customers after me are always helped. This has happened on several occasions…
So I filed a complaint.