Marshalls

If you catch deals and sales at the right time; this store can be one of the greatest places to shop, but the only problem is; many of the items in stock are usually repetitive or less than fashionable. I usually stop by here whenever I’m in Emeryville to see if I can add to my shoe collection, but 9 times out of 10; I leave empty handed. The selection of men’s shoes are very weak here, no one with any fashion sense would be caught in Crocs or Top Siders in their daily life. This store isn’t completely bad, they do have a good selection of home goods and snacks :)

Don’t go here. Closeout store with junk and no selection. Catching the bus here to check out layaway in the rain was a dissapointment. No doubt they will go out of business.

Nothing like some good ol’ therapy shopping! I definitely did a bit more damage than intended, but I have to shout out to Patricia! She made my experience great, and made me feel right at home while I kept returning (tail between legs) to try on clothes in the dressing room. Most of the time, whenever I go to Ross or Marshalls, for some «therapy sessions», the employees in the dressing rooms seem irritated that you are there, but this lovely lady was laughing with customers, and singing and was just delightful. What a gem! Thank you Patricia!

Designer Offerings: Not much really…
Juniors Offerings: Boring & Limited
Women’s: Boring
Athletic: Boring
Shoes: lots of decent boot or sandal options
There isn’t good selection here…

I don’t always rate 1 star, but when I do it’s deserved. This is by far the worst Marshall’s I’ve ever been to.
I went to look for a sweater because summer in Bay Area is brutal and unfair and the wind was getting to me. I did not find a sweater in the entire store! Nothing with long sleeves in the women’s department!
While I was browsing I noticed a few things:
1. The store is highly disorganized. Many hangers with letter S had clothes labeled L. Many racks had XL right next to S and everything was just mixed up.
2. The clothes were mostly ugly and all low quality. I tried on a dress and a t-​shirt and they were so see-​through that I could never wear those in public.
3. There was no rack for outer wear, sweaters or even blouses! I understand it’s summer, but man does it drop below 55 after dark!
4. The purses were cheap and ugly.
I did not spend a lot of time in men’s wear, but was jealous of the blazer rack.
Do yourself a favor and shop elsewhere. H&M and Gap are within walking distance.

The store is usually very clean, plenty of parking, and has lots of great finds to decorate a home with. Not a huge women’s selection of clothing but it has a lot of teen sizes. Great men’s department and lots of shoes to select from. Love their purse selection! Stay away from the bath and body section, some of that stuff looks old and used. Great furniture and kids’ toys area. Very long lines and unhappy cashiers. I did witness an attempted robbery here once but being so close to Oakland that’s just inevitable. The police came right away and caught the guy. I do think they have some great finds though and it’s much better than shopping at the ghetto Ross in the same parking lot.

I had to return a suitcase, Ellen Tracey, top of their line. It tore the very first time it was used – not over stuffed, not overweight, just poorly made. I did not have the receipt and I can accept their policy but the woman was so rude, insinuating that I had travelled extensively and beat it up. There was no effort to work with me, make me feel good about a bad situation. Cheap product, rude service.

There is always a long line on weekends for the fitting room and cash register. You’d think with 7 registers there would be 7 cashiers with the line spilling out off the que but frequently there are only 3 or 4 cashiers working. With that said the staff is friendly and helpful, they just need more of them.

Let me first say this… I love Marshalls. Some great items for less. This particular Marshalls is not very big on little boys clothing and there home section is not that organized which is why I couldn’t rate higher. I enjoy the help from the people that work there. But never see manager close by when I trying to purchase a damage item. I understand patience but waiting when I’making huge purchases NO. Overall very friendly cashiers who if on a good day can move a line quickly!

I came in for sunglasses and they were pretty much dry except for female sunglasses. I purchased a pair a year or two ago here, but no luck this time. I was lucky at the ross across the shopping center.

It’s a Marshalls, although it look more like a TJ-​Maxx to me. The area is hopelessly busy, so really not my favorite place to go. Still, they have just what you expect, and we picked up a pan after passing on Target’s no-​so-​great selection.
I’d rather not go, but sometimes you have to find stuff no one else has.

The dressing room attendants working there today complained to my husband’s face about him visiting the dressing room twice. It was very rude and down right unpleasant.

Its an OK Marshalls, kinda messy, hard to find parking on the weekends

Tonight I had the worst experience I have ever had as a loyal shopper at this Marshall’s location. I have had numerous great experiences, especially with the ladies at checkout and the people on the floor.
I understand it’s the busiest time of the year, so one would think that you would have your best people at checkout. Glenn was the gentleman at checkout and not only did he not greet me, as the other women usually do, he was cold and standoffish. Yes, it’s late, but you work retail so you should be used to this. I would like to believe that I am a pleasant shopper and I even organize all my purchases so that if there is a lot of a particular item, I group them all together. Not only did Glenn seem super annoyed to be working, he was super unfriendly. For one purchase that I had set aside, I asked him if it was at all possible to get a discount since it was damaged. He acted like it was a completely idiotic question, stating that the box was damaged and the contents were fine so there should be no discount. The item was only $ 7.99, and 10% goodwill discount, which I have never had a problem with at Marshall’s and Ross when there has been some damage to an item, would have gone a long way. That’s less than 80 cents to retain a customer who has spent over $ 500 with you within the past month!!!
When I realized Glenn was just ignoring my request, I restated that all the other employees have at least paid the courtesy of asking the manager. So in a huff, Glenn goes over to his manager, Xavier, and then quickly returns with a no. At this point, I’m in disbelief at how rude he is. So I decide to take the package over to the manager, Xavier, who is busy hanging things on a rack. Even as I begin to ask my question, he cuts me off with a «no, the contents aren’t damaged» and doesn’t even bother to look up at me and then walks away! I am just so put off that I almost consider not making my $ 238 purchase, but instead go back and pay for my items. Not only does Glenn try to reiterate that the never give discount, which is a flat out lie, he doesn’t even say goodbye or thank me for my purchase.
I would like it to be very clear that Xavier and Glenn just lost my business for less than 80 cents. They are both terrible at customer service and don’t understand what it means to take care of loyal customers, or even take care of customers in general.
Don’t get me wrong, the floor staff and women at the front are gracious and kind and have always treated me well. There are great deals and products here, but this experience has left a terrible taste in my mouth. Xavier is apparently new at this location, and I foresee that the good customer service is going downhill under his management. He would rather have his 80 cents than loyal customers who spends $ 1000 of dollars with them per year.
If you are a shopper here, don’t expect any special treatment anymore. I would recommend Ross anyday.

The only thing I can’t seem to find in this Marshalls is a dress! They have plenty. I’ve tried on ALL OF THEM. But no dice. But this is a good thing, because I’ve found EVERYTHING else!
I’ve bought countless tops here — polka dot, lace, stripes, tanks, long sleeve, short sleeve, button up – shorts, super duper hand made designer jeans, kitchen gadgets, athletic gear, nice cushy dog beds for $ 20 a piece… ugh, I mean it’s endless. I shouldn’t be allowed in this store anymore.
There can be a long line for the fitting room on weekends and some of the doors don’t close… but no worries, you can just prop it shut with your butt! Or do what I do and wave the person behind you ahead and hold out for a, uh, functional room. The people working here are actually super nice and polite, so don’t be scared and go score yourself a deal!

This is my go-​to store when I need anything random, from swimsuits (got two good ones for like $ 20 each!) to yoga mats, picture frames, small party favors and Le Creuset baking dishes (for real!). They aren’t going to be totally reliable, of course, because the merchandise is always changing, and I have found the shoe department at Marshalls stores in general to have gone downhill in the past five years, but I almost never leave here without buying something. Super handy. Next stop: Ross. Thanks for putting them right next to each other (almost), Emeryville!

Like many of these places, the have a varied and huge selection of items at any given time. Some items you might find for a good deal and probably half the price at major retail stores.
Parking is busy here, staff was helpful when I asked. I saw a couple items for a huge discount.

I thought I was gonna miss circuit city… I officially don’t. I’m glad you’ve moved in Marsha cause Ross was getting old. You’re the hipper cooler sister. Move over!!!

You know. Marshalls is Marshalls. and if you’re looking for a deal and at times a «One-​time-​wear-​dress» for clubbing or whatnot. this is probably the place you’ll find it.
It replaced the old Circuit City that used to be here before it closed sometime in 2009.
Marshalls is great for the following:
1. Shoes — Shoe selection here is great! They had a lot of the new ones and actually have my size! (5.5 — 6) Yayyy!
2. Dresses — I come here for dresses that I want for cheap. I haven’t found a single dress here that I’ve liked just yet. If they could update the selection here more frequently that would be awesome! *hint* :)The Walnut Creek Marshalls is where I’ve been the most successful for clothing.
3. Home Section is definitely smaller than a lot of other Marshalls I’ve been to. They have a few good essentials though. Shower curtains and shower curtain hooks. but it is too small for me. I like MORE! Nothing to really speak of in terms of furniture either. :(