The Home Depot

This is the closest HD to my home and being a bit of a DIY person I end up here quite a bit. I don’t shop at the small hardware chains or moms & pops any more due to the pricing. I just can’t justify the additional money which sometimes can be a lot more than HD. They have a huge selection, pricing is usually very good (although I check eBay and Amazon first), and depending on the department the staff is knowledgeable.
The paint department folks are really great at this HD. I forget the guy’s name that is there all the time, but he is excellent.
They need to change their price match policy to include online only vendors. They’ve lost a washer/​dryer sale, and a snow-​blower sale from me for not having an online price match policy. They’ll do local places, but who does that anymore?
HD doesn’t offer a lot of coupons, but I’ve had success getting them to accept the Lowe’s 10% moving discount coupon at the Self-​Checkout Lanes. If not, you can also sometimes find $ 5 off or $ 10 off online and choose the pickup in store option.

Seriously, Home Depot, open earlier on Sunday. It’s the one day a week that you insist on opening at 8:00am instead of 6:00am. Sure, I know I’m officially an old man now that I’m at the hardware store before 8:00am on a Sunday. But, guess what: old men are your main demographic. I can’t count how many people I’ve seen leaving because they don’t want to wait for the doors to open. There’s always a mob here by 7:00; just waiting for the store they thought opened earlier to open at 8:00. Yes, it’s my responsibility to check your store hours. I’m not blaming you for my showing up earlier than your start time. However, I can find fault in the fact that at least two aisles that I needed to go down were closed for restocking. Seriously? It’s called a night crew, you cheap bastards. Don’t save a couple bucks at my expense. You did $ 74.8 billion in sales last year. Show your customers some respect.

I frequent this HD because it is the closest to my house. I have been going here for about 5 years and although most of the experiences have been good I think there are a couple of things that get in my craw every time. The traffic in front of the store is pretty consistent so it’s hard to cross the street to your car. The slopes in the parking lot make it pretty easy for a card to go into your car. I have never had someone offer to help me at this location even with 2 flat cards of mulch. There seems to be (of late) an over whelming number of people that have been hired on the sole qualification of them being able to breathe, and have found myself a couple of times being asked to help someone in plumbing, hardware, outdoor or tools because i guess i look more experienced than most that work here.

Excellent, friendly service at this Home Depot.
With a large snow storm approaching, we stopped by this HD around 9:30pm (they open till 10pm) after our dinner at Outback Steakhouse down the street. We checked out their selection of snow shovels.
Since we have never been in Massachusetts during winter, we asked an associate which of the two shovels we chose would be better to dig a car out of snow at an apartment building. One associate didn’t know, so she asked another co-​worker and she (2^nd associate) recommended the snow shovel with the metal on the leading edge because that would help break ice and quote «there’s a lot of ice in this area!» Thanks Home Depot. The shovel was $ 13.97 and the one we didn’t buy was $ 9.99. Both were mostly hard plastic.
Xie Xie!