Heritage Place Veterinary Clinic

I have been seeing dr. Voelker for many years now and he is nothing but compassionate. He is great at what he does and is very honest. I trust him very much with my animals which I consider my children:)

Dr. Voelker has taken care of all three of my dogs over the past 25 plus years. He is very compassionate and gives good sound practical advice. I appreciate his honesty about the various ailments of my pets — he has given me options for treatments, the predicted outcomes and the cost so I could make decisions in the best interests of both my dogs and myself. I would not trust my pets to anyone else.

We’ve been taking our pets to Heritage Place Veterinary Clinic for more than twenty years, and we love it! The doctor and staff are extremely caring, knowledgeable, professional and accommodating. Dr. Voelker took care of our dog Zoe (a shepard-​husky mix) through-​out her life, and also our min-​pin Sadie. He is now caring for our older boxer-​mix, Dante’, who has skin issues and cluster seizures, and is entering the sunset stage of his life. I trust him and wouldn’t take our pets anywhere else!

I’ve had various problems with Dr. Voelker, both as a doctor and as a businessperson. Both of my dogs are shar-​pei mixes, and both of them get skin infections, and had both of them on antibiotics on a fairly regular basis. When I asked him if we could figure out why this was happening and try to prevent it instead of having them live on drugs, I got no response, although one of the girls at the vet tech actually told me in a hushed breath so that he couldn’t hear that I should go to another vet to get a second opinion. Also, a week after I got my second dog, she ate a bunch of non-​food items, including bottles from the medicine cabinet, so she had to be hospitalized for a couple days. After that, she went to Dr. Voelker for observation, and he left her leash hanging inside her crate there, which she promptly ate through. You would think that if you have a dog in that you know eats things its not supposed to you might consider leaving the leash OUTside the crate. When she went back a few months later with a stomach bug, he did the same thing. That was in February. Then, two weeks ago I needed their vaccination records faxed over to their new doggie daycare that they were going to be boarded at on a Saturday, so the daycare called him on a Monday, and a Tuesday, and finally on Wednesday he told them that he «refused» to send them the records. So, I called to figure out what was going on because I thought they must not be current on their shots. I left a message on Wednesday evening, never heard from him on Thursday, called back on Friday morning, then again on Friday afternoon and the vet tech said he’d call me back by 3pm. When I still hadn’t heard from him by 6pm, I called back, at which time I was finally able to talk to him, only to have him blow up at me on the phone for a bill he said I owed him from back in February, a bill which I’d never received, and a bill which I did not remember. He said he wouldn’t give me my dogs’ records until I paid that bill, and even though I wasn’t comfortable paying it right there on the spot since I never even knew about this, I paid it, just to get him to stop holding their records hostage since I needed them by the next morning. What I would have appreciated if he had realized that he’d forgotten to bill me for 6 months (which he didn’t even seem to care about), would have been a respectful reminder that I had a payment pending and to let me know he’d send me a bill and would I please pay it sometime soon. Instead, I got an unexpected, angry phone call from a vet that is too old to be practicing and who needs to retire. Oh, and don’t bother emailing him anything… he doesn’t believe in computers. This was the WORST doctor experience in my entire life, be it human or animal doc, and I’ve heard other people have been having similar experiences with him. Do not go here.