The Joint ...the chiropractic place

I’m sure this place is fine for a routine realignment. However, I was in severe pain after I had popped out a rib and the chiropractor on duty that day paid it no mind. She asked me a couple of questions, after I brought it up, but then continued with a quick, regular session. She didn’t feel around the area where I was having issues and she didn’t do anything targeted. Afterwards, I was in even more pain and had to go to another chiropractor the next day. I was also annoyed about the staff pushing me to buy a package on the first visit. Why would I buy a package to a place that pays zero attention to my needs?

I started going here on the recommendation of a friend. Price was cheap and they were friendly. Basic adjustments and I felt ok, but it seemed a little rushed — no real assessment, not a lot of time spent going over treatment things. Just a quick pop and out.
After about two months I got in a car wreck and had to go to a different chiropractor. The difference was stunning.
The biggest issue was the difficulty I had in canceling my membership. I called to cancel and was told I had to come in person. I went in person, filled out a form, and left. They told me my membership was canceled and I might be charged one more time, but that was all. I got three more monthly charges before I called them. They claimed they didn’t have my cancelation form on file and refused to refund two of the previous payments. Super. I can’t help but wonder if they make most of their money on people who try to cancel but can’t. Unbelievable.

Quick and routine adjustment. Both times I have gone in I did not have a wait and went right back. I was put off a bit recently because the doc did not care about any of my personal history. I am pregnant and also have a spinal fusion. I told him this info, but he didn’t ask any questions… Like where is the fusion and how far a long? I felt better when I left and my neck really needed the adjustment. Just know the treatment is not personalized at all. Everyone gets the same adjustment no matter the hurt area or medical circumstances. Doctor did not even introduce himself, so I have no clue who I even saw… I bought a package, so I’ll be back

Dr. Dan is very kind, fun, and really cares! He does a really good job. Very highly recommended.

This is the best of all of The Joints! Dr. McCauley has helped me through some major back problems and now my pregnancy. She remembers me and knows exactly what to do for me. I truly love going to see her. I have recommended everyone to go see her and will continue to do so!

First, I want to say that my boyfriend had a positive experience here with a different chiropractor on a different day. Second, I did get there at 3:30 when they close at 4. I didn’t call first because when my boyfriend had called to make an appointment they told him to just walk in so I just assumed the same would apply. It also doesn’t say anything different on their website. When I got there, the receptionist handed me the paperwork to fill out & there was one other patient in the waiting room. You can hear everything going on in the open treatment area. So basically if you’re not into the entire waiting room hearing everything you’re saying, this place isn’t for you. While I was looking at my phone & I heard the chiropractor say to the receptionist «I don’t take any of these after 3:15.» I deduced that she was rudely referring to me since I was the only person in the waiting room. She took me back the 3 feet, didn’t introduce herself, didn’t ask me my name or anything about me other than where it hurt & if I had been to chiropractor before. When I said that I hadn’t the look on her face was pure annoyance. I guess that’s why she doesn’t take «any of these after 3:15.»
She did explain to me what she would be doing & got to it. While adjusting me, she was listening to what was going on in the waiting room & said multiple times «they have to have a card, they have to have a card.» I guess not having a card is like having the plague after 3:15. I tried making some small talk because that’s usually what you do when you’re somewhere new & you feel uncomfortable. right? Someone came wandering through (another patient?) while I was being adjusted. The chiropractor told him it was my time at a chiropractor and to leave (Gee, thanks). After adjusting my neck, she told me I looked traumatized. I said that its because I work with patients with spinal cord injuries so cervical adjustment makes me nervous. Instead of trying to make me feel better or more comfortable, she then got really defensive & told me that just so I know her malpractice insurance is only $ 2400 a year even though the AMA wants to hold chiropractors more accountable. Good for you? Overall, she adjusted my back so if you’re looking for the bare minimum this place is for you. She told me 3 – 5 times I should come back on Monday. Yeah, Monday or never.

I love it! I love having a place like this. It’s affordable, and the majority of locations have solid doctors. I hope it keeps spreading it around the country. This location is awesome though!

I used to really dislike the chiro that was here. Bought a package and immediately regretted it. Today that changed as I there are all new docs! I had Dr. brown and he was awesome! Did many adjustments the previous docs never did. He was kind and didn’t make the whole thing feel like a sleezy sales transaction. I will now tell my friends to come here. Especially Thursday through Sunday when dr brown is in. :-)

It may b cheap but u see a different doctor each time and they just adjust everything no specificity. See a real chiropractor