Ooh La La Nails

I have gone here for years pricer but they seemed cleaner and good job. It was awful the other day, bad service. However, today I had excellent service with Koko. The owner Michelle offered to make amends for the bad service. Koko walked through the menu, I got the service that I originally wanted. The last two did not explain services. Koko was nice and was able to have fun dialogue. She did an excellent job making sure that I was getting what I want. I will comeback and work with Koko. She is excellent. However, bubbles appeared on my big toes hours later. I did stay an extra 13 minutes to dry.

I visited this place 3 times (with friends) before rating so I could give an honest opinion. 3 out of 3 times we got great mani/​pedis. They keep it super clean and have improved their service by offering several pedi packages to choose from which eliminates the need to «upsell.» Much appreciated! Last visit my cousin got a beautiful acrylic set from Amy. I have very calloused heels which Kevin worked his tushy off to get smooth. Again-​appreciated. The only reason I didn’t give 5 stars is the massages have been short.

I’m surprised by some of the negative reviews I’ve read. I’ve been going to this salon for a few years and have never had anything but good experiences, even when I’m the last one there and my manicure goes over closing time.
Today I had Tiffany. She was professional and friendly. Even knowing we would go past 5, she asked if I wanted a design on my toes. The flower she painted on is perfect. I never felt rushed, or like I was imposing because it was after closing.
This salon is also clean, and they always offer a refreshment. I highly recommend this salon.

Friendly, clean, and fast, though not as thorough as I’d like. I really want the nail techs to go to town on my feet and feel disappointed when they are too gentle. However, the polish job was perfect and lasted a long time. I’ll be back.

Always a great experience at Ooh La La Nails
Tiffany did a wonderful job on Shellac, always warm and friendly!

I’m only writing because I’m so surprised by the bad reviews for this place. I’ve been going here over 3 years and have not really experienced any of the problems described below. I find this place to be very clean an affordable. To be fair, I have had techs check their phones during service, I have had techs speak Vietnamese to their colleagues, and some techs are better than others — but I would say all of those things are common no matter where you go, and it’s part of the risk you run getting ANY service ANY where. Overall, this is one of the better nail salons I’ve been to. It’s unfortunate to see so many bad reviews, because overall this place is where I choose to go over any other place in my area. I have tried other places out of convenience or curiosity, and this is the one I always come back to. The prices are fair, the place is clean, and I have never had any one be unfriendly. In fact, most of the ladies recognize me when I come in and ask about my baby (I was pregnant and still going there last year) Maybe I’ve just been lucky, but I’ve been going probably once/​twice a month for 3 years at various times on various days, and I think they’re great. Ask for Nancy or Enya, they have always been awesome. And have fun!

I’ve been looking for a great nail
Place in Denver ever since I loved out here 6 months ago. Affordable prices and precise prompt service. It’s hard to find a place that can do a beautiful almond shape without having to file deep into your skin. My technician was gentle and extremely meticulous. This is my new nail spot!

Worst pedicure I’ve ever experienced. The technician was checking her text during the middle of it. She seemed miserable. The entire pedicure lasted 15 minutes and the massage was very short and half-​assed. The paint job was not even good. The front desk staff had nodded off and I had to wake her up to let her know what service I needed upon arrival. Was sent over to the dryer and had to turn on for myself. Overall very unfriendly staff. Will not be back.

This place lacks professionalism. I have always come here despite their terrible attitudes in the salon because they are sanitary, and I enjoyed that aspect. However whenever I come here they are rude and not very welcoming. I don’t expect much but they turned away my business today because they were cleaning. No where did it say that on Thursday they would be opening late due to maintenance. She insisted that I should wait until they were finished but why would I wait when they were due to open at 9? It’s unfortunate because they are a really clean salon but I will not be returning.

DON’T GO!!! Horrible dirty place with bad attitude. Worst experience ever. My daughter and I went for a mani, pedi. They never got to her even after they started and finished my bad pedi. We left… Oh, they also dumped the dirty towel that they scraped my feet on into my soaking tub, while my feet were still soaking.

Went for my birthday to relax and it was an okay experience. Staff was nice but my massage chair was not working during my pedicure and they didn’t seem to care. Also they are big on up selling! The lady asked me several times if I wanted to add to service even after I said «no thank you.»

I am the kind of person who gives second chances and but I have been twice because it is so close to my house and both times by different people were done rushed and sloppy. I don’t like going home and feeling like I have to fix my nails. That’s why I pay them to do them for me. But I didn’t even think they could fix it right.

Ok pedi. The tech was in a hurry painted sloppy and did not talk. I have been to better.

SAVE YOUR MONEY!!! I went in to get 1 broken nail fixed and was told it would be $ 5. It’s. Usuall $ 3, but I was in a rush, so I said OK. After the tech rushed to finish my nail, she told me «I neede to give her cash now.» I never carry cash, and was paying with my card. She said I would need to spend at least $ 10 if I want to use a card. She proceeded to tell me that I needed my eyebrows done, and tried to get me to spend more money. I told her I only had my card and she made me feel VERY uncomfortable. No sign stated that I could not use a credit card. They should have their policies displayed, and should work on their customer service. This was my first, and last visit to this salon!

I am so disappointed. First off, the receptionist tried to up sell and wouldn’t let it go after I told her no. Then, the tech followed me around while I was trying to decide on a color and again tried to up sell me on the same service I had already denied. While he was prepping my nails, he wouldn’t let it go; to the point where I just started ignoring him (which is not like me at all). He didn’t listen to me when I was telling him how I wanted my nails shaped and by the end, 3 different people had done my nails. They were ridiculously overpriced and to top it all off, they lasted less than a week (acrylic overlay that usually lasts me 3 weeks!). If it wasn’t obvious, I will NOT be going back.

i had buyers remorse big time after walking out the door. they up sold my gf and i without letting us know the price…
tip: ask what the price is before committing to their sales tactics to make a sound & knowledgable decision.
it cost us $ 150 out the door. i’ll never come here again. my gf concurs with me.

I have recently popped in at Oooh La La Nails to get a basic services done. I have been here before a couple times leaving on an «OK» term, but nothing to extraordinary.
When I got there I had a few ideas in mind of what I wanted to get. I walked in and I explained to their guy receptionist what I wanted. He ignore my request, was rude and said if I wanted anything from a «magazine» it was «impossible» and would cost a lot of money. I did not even show him a «magazine», I just showed him a picture I had from my iPhone. The thought of being ignore and put down right away got me really upset. Anyways, I just asked if I could get in for a service, and he hesitated but said yes. He then directed me to one of his nail techs.
I don’t remember her name but she was the one who sat all the way in the back corner. When we briefly consulted with her, she said she could actually do what was in the picture, I was glad. But throughout the service she did not even acknowledge me, had no direct contact and was very quite. Which was unusual. After that I notice all their other techs offered their clients water, and no one ever offered me water either. I felt very uncomfortable. After that my service was fast, which made me think that I was not worth their time or their money.
Anyways when she got done she rush to get me out of there. She DID NOT even give me a hand massage like the other techs have given their other clients at the end of each service like they usually do.
I do acknowledge the part where this salon is VERY clean but I cannot say their service is great.

Yes, I admit cheating on my usual manicurist, Laura. It because she’s out of a fresh polish that she normally uses exclusively for me. So, it gave me the chance to check out this place in the meantime.
I like this store’s hours, they welcome walk-​ins even right before closing. Got my french manicure request with the squared, rounded off look just right. I think its a cleaner nail salon in comparison to other places I choose not to venture for that reason. I was satisfied when i went.

I adore this place — everyone is super friendly and does a great job!
The environment is clean and more modern than a lot of nail salons out there. They have a good selection of polish colors and really comfortable pedicure chairs. In addition, I’ve had my eyebrows waxed there and they do an amazing job.

Based on my most recent experience at Oooh La La, I’m going to pass the next time. I’ve gone here several times because it’s close to my work. I love to occasionally be able to pop in for a pedi over my lunch break. But this last time, after I sat in the chair, rolled my head back & started to snooze, the attempts to up-​sell me wouldn’t stop. You can ask me once if I want to upgrade to a deluxe pedicure. But if I say no, please, leave it. The gals here must be under some significant pressure to up-​sell all of their clients because this clinician was incessant. If I didn’t want a deluxe pedicure, did I want a manicure? It’s a better deal if you do both. Was I sure I didn’t want a deluxe pedicure? What about the exfoliation treatment?