All I can say is that Greg and his team are outstanding! I can’t tell you how much I appreciate them going so high above the bar! I am from Seattle and visiting my family here, I was told by a shop in Seattle that I needed replacement parts for the struts on my car. I took it to Greg on my brother-in-laws suggestion. He and his team looked at the car, identified the problem and gave me a great price(lower than I was given in my neck of the woods). I asked them to check out a few other things, they told me what needed to be done and give me a price. It was over my budget so I told them how much I could spend, they not only stayed in that range… but the did even more work. As Greg said«that what they wanted to do»! WOW. how often to you hear an auto repair shop say something like that? I had another issue with the car the next day(not related to their work) and he and his team went in and took care of it… at no cost! I honestly can’t tell you how much I appreciate the great work and grateful for the very caring customer service! I know that in the future I will plan on bringing my car to them for major repairs and service… I may be from Seattle. but the drive is more than worth it! Thanks Guys!!!
Juliette M.
Évaluation du lieu : 5 Lake Oswego, OR
I’d recommend them in a heart beat. I was traveling through town and the check engine light came on. It took them a bit to figure out the problem, but they did and we drove all three hours to home with no incident. They are out to help people… not get every buck out of you. People and businesses like them are rare.
David D.
Évaluation du lieu : 5 Seattle, WA
Needed a burned out headlamp replaced while on the road and driving through town. Called from the car, drove in, replaced it quickly and with a smile! I couldn’t have asked for better or faster service-thank you!
Moriah C.
Évaluation du lieu : 5 Renton, WA
Great service. I am a young woman and I was treated very well – never talked down to as I have been at other places. They took care of my truck quickly, called before doing any work, reviewed all costs, and explained preventative maintenance to me as well. So far everything they fixed is working great.
Mary J.
Évaluation du lieu : 5 Seattle, WA
Always fair & friendly & fast. A competitor in town wanted to charge more than twice for the same repair. Cascade took great care of us as usual! Thanks so much!
Doug C.
Évaluation du lieu : 5 Jericho, VT
My brother and I were on a road trip cross-country and had the check engine light come on in Enumclaw. I called these guys and they told me to come on over. I pulled the car right into the garage and they ran the diagnostics as I was standing there, and ten minutes later told me it was a non-issue(explaining in detail and clearly to me) and they had turned off the light. I was right back on the road like that, and they didn’t charge me for any of it. Obviously I live too far away to be a regular, but these guys were awesome and I’d recommend em to anyone in town!
Grace L.
Évaluation du lieu : 5 Spanaway, WA
I have been going to Cascade Automotive since I had my first car. Ray C. was the owner for many years and treated my whole family well. He has since sold to 2 men that worked for him for years. I am happy to say that they are staying on the same path. I understand that Enumclaw is a little far to drive 30 miles one way for auto service but to not be taken to the cleaners for repairs I will continue to take my car there.