Michaels

I’m not a particularly crafty or artistic person so don’t frequent Michaels unless I need something specific. When my nieces and nephew were young, I made all their special occasion cakes so got the fun character pans and all the decorating paraphernalia. Had some custom framing done at times over the years.
After not finding what I needed at Marshalls, I popped next door to Michaels. They’ve thankfully done away with the heavy potpourri/​eucalyptus smell wafting all over the place. That was another reason I used to avoid shopping at these stores. Much less of an insult to my allergies today.
Picked up some ribbon spools (always have to have a variety of decorative ribbon on hand for gift wrapping purposes), then headed to frames. Turned out shadow boxes and some collections of frames and home décor product lines were 40% off. Pleasant surprise. Decent selection of shadow boxes, even if all are MDF. Don’t think I found any actual wood ones. Most were deeper than I really wanted, unless I went for a big one. Got a couple options I will try and make work.
Staff were practically invisible, but obviously some elves are working to keep the store tidy. Such fiddly little pieces, it’s not an easy job. Cashier wasn’t overly cheerful, but efficient.

My wife and I are regular shoppers at this Michael’s location. We were extremely disappointed to find out that one of the products that we needed for a christmas home décor project was out of stock on this particular day. We were told by an associate that there were 6 on hand, but nobody could assist us to find that inventory as it appeared that the store was understaffed. I went back the next evening to find out that there were no longer 6 on hand and that, in fact, the quantity dropped to 0 on hand. I asked when the next shipment was due to come in at which point I was told the next day. I went back two days later to find out that the product never came in and that it can sometimes take 2 – 3 weeks for a product to arrive on the shelves. I was also informed by a member at corporate customer service headquarters that they never know what is coming in on any given delivery in terms of the timeframe that a particular item is due to arrive. I was told it can take up to three weeks. I would be out of business tomorrow if I told my customers this. I just got more excuses than any help finding this item I needed.