So pissed at them right now. I have taken many things there for the alterations department. Given them so much business, and also sent friends there as well. I gave them a bunch of brand new window curtains that needed hemming. I had deliberatley tagged each panel with the window they belong on because each window is different heights. I asked the lady to please make sure she keeps the tags on so I know where to hang them. I get there the day they told me they would be done, and they weren’t pressed yet and asked me to come back later that day. I couldn’t until the next day. When I picked them up the girl said they had to take the tags off to press them. So they couldn’t put them back on right after the pressing??? UGH! I told her that is going to make it much more difficult for me to hang them now. Of course I have had to hang, and rehang trying to figure out which one goes on which window because there are subtle differences. Not to mention one is too short! Lame!!! I am never going back there again. Not to mention I had them pressed to look good and now they are all wrinkled from having to hang and rehang so many times. It wasn’t cheap either btw! Bad customer service now. Only takes one time to «F» it up and I won’t go back. I will not recommend them ever again. We know a lot of people with our business that need alterations quite frequently. You guys screwed up.
Emanuel Z.
Évaluation du lieu : 5 Escondido, CA
This is by far one of the best dry cleaners around. They have always taken very special care of everything that I bring in. The staff and owner are always so polite and I am so glad that I have found a place that I can trust with all of my clothes. I usually stop in at least 3 – 4 times a month and I have never been disappointed.
Christina H.
Évaluation du lieu : 5 Escondido, San Diego, CA
Amazing customer service! I am so glad I finally found a reliable dry cleaners in the area.
Matthew Z.
Évaluation du lieu : 5 Escondido, CA
Love this dry cleaner. Lots of personal attention, specifically from the owner. I send them my shirts, suits and military uniforms. My wife uses them for her fancy dresses. The clothes always come out perfect. Very fair prices. Super quick turnaround. And they pick up and deliver our clothes. Awesome customer service!!!
Chelsea D.
Évaluation du lieu : 5 Ramona, CA
Best dry cleaners ever! I’ve been coming here for years, and the integrity of their work is unparalleled. Kim always has a smile, a listening ear, and the best product. I wouldn’t go anywhere else. You will not regret coming here!
Aqua V.
Évaluation du lieu : 5 San Diego, CA
I have been using this cleaners for quite a while and have had a good experience.
Joey B.
Évaluation du lieu : 1 Escondido, CA
Will never go again. They shrunk and destroyed my fav hat. If I new there was even a slight chance in hell that it would be mest up I would of not left it. I asked 4 or 5 times. U could clean it right. It wont get messed up right. No sr it will be fine ur hat in good hands. My fav hat that no longer fixs is sitting in the truck cover by tools and what ever else is in there. Its was shrunk and has a floppy bill. When I went back they said we cant do anything sorry no refunds and sorry we wont buy u a new hat. Not a sorry we f*@#ed up ur hat. Theres other cleaners close by that I know do a much better job.
Jenny K.
Évaluation du lieu : 5 Portland, OR
They genuinely care about their customers and their happiness. Since I spend a lot of money on my clothes, I don’t just want to get them cleaned by anybody. My suits and dresses are always perfectly cleaned and packaged. And, they have the best seamstress ever! I get all my alterations done by them.