Pizza Hut

Tried that new pizza with a appetizer. To much garlic and soggy in the middle. I also got a Hershey brownie and it was burnt on the bottom maybe I just ordered to late and they were tired and ready to go home but I’m disappointed.

This is the closest Pizza Hut to my house. Unfortunately, they do not deliver to Valley Center so I have to come and pick it up here. They are located off Valley Parkway. The one thing I don’t like about the location is that the entrance into the parking log is very steep and makes me scratch the bottom of my car when I go there if I don’t go really slow over the ramp.
The pizza is here is good. I like the deep dish pizzas here. They have a new thing where you can add toppings to the crust for free and also drizzle a sauce over the pizza to add flavor. I never used the sauce but I like getting the free toppings for the crust. The Hut Favorite crust topping is my favorite so far. It’s like combining the breadsticks to the pizza for a two in one! There are a lot of different options to choose from and it’s free!
I’d probably like this place more if I didn’t have to drive out here just to pick up my pizza. They don’t provide plates anymore as well, which is a bummer. But I always remember to ask for parmesan and crushed peppers each time I come here. Unless they make a Pizza Hut closer to where I live or start delivering to my area, this is the place I’ll have to come pick up my Pizza Hut whenever I crave it.

ONLY reason I’m giving 1 star, is because I can’t give them 0.
They have complete and utter disregard, for what they’re getting paid for. They are getting paid to make food AS ORDERED, not as they absent-​mindedly find appropriate.
When I order a couple pizzas, cheesy sticks and a 2-​ltr – which runs about $ 50 (carryout) – I expect my food to made perfectly. [Call me crazy, but $ 50 is pretty obnoxious – luckily, we rarely order out]. So when I get my food, that they’ve added a topping (that my body literally can’t process – causing me debilitating stomach cramps {among other GI issues}…for days) to my order, I expect you to go above and beyond to make things right. This place, does the BARE MINIMUM.
I will NEVER order, from this store, again… and you shouldn’t waste your time/​money either. ESPECIALLY if you have any allergies/​sensitivities.

80 min wait for a large pizza and I only live 6 mins away… no you’ve lost my business
So I came back to give them a 2^nd chance and they told me my order would be ready in 5 mins… unfortunately that was 20mins ago… so ya

Terribly when I went there three different people were already complaining. My order was also wrong and all I ordered was wings like how? See yeah

Called and the phone was immediately picked up by Selina and she was very sweet and efficient! And the guy delivering was also awesome. So customer service was great.
Now onto my order: stuffed crust pizza and pasta
Pizza: not great… Overcooked and too much sauce.
Pasta: tasted how it usually does at all pizza huts

They delivered us raw chicken wings. Did nothing about it. The first manager I spoke to was going to refund us, and bring us our cash refund. 2 hours later we call back and no one had a clue what was going on. The WORST experience I’ve ever had let alone the food poisoning right after.

They don’t even pick up the phones. Waited on hold for 10 min then they hung up. How does this place survive? Oh yea stoners.

Normally, their pizza is pretty good. However, customer service at this location is flaky and inconsistent — sometimes alright but, all to often, slow and inattentive.
Called tonight to order pizza delivery. Put on hold for 4 minutes listening to the «all of our team members are assisting other customers and we’ll be with you shortly» muzak. No problem there — I kind of expect some wait time on a Friday evening. After the 4 minutes, a guy answers saying «thank you for calling Pizza Hut. How may I help you?». I respond, «I’d like to order for delivery, please». He says «Hold on one moment.» (no «please», just «hold») and places me on hold.
Really? If you weren’t ready to take an order, why the hell didn’t you just leave me on the hold advertising schpiel until you were ready? Being a Friday night, I figured that maybe they were just slammed and when the guy said a «moment» he didn’t think it would be very long. After 4 more minutes of hold time (with no audible cue that I was still connected), I gave up and called Domino’s.
Domino’s picked up on the second ring, took my order, and 20 minutes later, the pizza arrived. If I had stuck with Pizza Hut, I’d probably still be on hold.
Overall: great pizza, lousy customer service.

Unfortunately I keep giving them chances to deliver a nice pizza but they have yet to do that. One time they didn’t deliver my order at all and waited until I called them to check on my food to tell me they were out of the size I ordered. I should have never tried again but since then I’ve received one overcooked pizza and and one undercooked cheese pizza that was pretty much bald of any cheese at all. Also I ordered a special blend for the crust that was invisible. The sides are always good but their pizza making abilities are weak. Very disappointing.

We usually order online or by phone and either go pick it up or have them drop it off. I can’t think of a time we’ve had a problem with their customer service, they’ve never messed up on our order either and they usually take about as long as they say they will, gave or take some. Looking at the other reviews, I guess we just got lucky haha, or maybe it’s just the time we order– we tend to get during midday-​ish times.
our favorites: My fambam and I like the stuffed crust pizza because of the crust, but we love the pan pizza better for the rest of it (especially if ordered with cheese ONLY and preferably with extra cheese), and I personally love the soft crispiness of pan pizza crust too (and I’m not usually a crust eater). This is probably our favorite pizza place, beside Pizza Amore’s giant pizza on 9^th. Their chicken alfredo is also delish, and their wings are pretty good, although the best I’ve had. I like their breadsticks with the marinara sauce too.
only complaint: they don’t always offer you the parmesan, chili, marinara sauce unless you ask for it.
also, it’s too bad it’s not a real restaurant where you can eat in.

Pizzas the same great Pizza Hut quality so that’s the two stars. Their customer service is lousy, I only get pizza from this place when I’m feeling risky! It’s literally ⁵⁰⁄₅₀ if they get your order right!!! They always miss something or add something! It’s crazy. This Pizza Hut is not the worst but certainly far far from good.

Gettin some cheeeeeeezzzzzzz pizzaaaa

I wish I could give negative stars.
Ordered pizza at 6:27 p.m. At 7:50 it still hadn’t arrived so my son called the store. They informed him it was on its way. At 8:30 our food still hadn’t shown up (the store is ten minutes from our house). I decided to give a call and complain. Instead of being apologetic, I get a manager on the line telling me I ordered at 7:50. I told him no, the original order was at 6:30. He comes back with an extremely rude tone and tells me «that’s very hard to believe since it says here on my computer that you ordered at 7:50». So, not only do they not know how to look up a proper time of order but the MANAGER is arguing with me and essentially calling me a liar. Needless to say, I cancelled the order and will NEVER order from this store again.
I don’t expect much when it comes to establishments such as this but this behavior is totally unacceptable. If I was this gentleman’s manager and I saw him treat a customer like this I would fire him on the spot. His name was Orion by the way.
Never again Pizza Hut, you just lost a regular.

The food is ok. Didnt have to wait long.

I like the hot wings at this location. They are always fresh and tasty. Sometimes, it takes awhile to get a hold of the customer service when calling in. I guess they are short of staff. Overall, I have good experience here.

Orders are placed at the counter or on the phone whether customers choose to stay or go The pies are baked per request. Pizzas are hand-​tossed to the twisted crust, but the restaurant also offers chicken wings, salads and cinnamon bread sticks. Nothing spectacular and I have had better pizza.

What can you say about pizza hut. Its definately my favorite pizza chain since they have a good deep dish.
You can order online and use coupons now also. They have never messed up an order that I placed on line and its always ready by the time the online says it is.
Havent tried their wings yet though. Pasta is actually pretty good and deep dish pizza is really good. Even good the next day.