Scripps Poway Fencing

We tried to get 3 estimates to replace an RV gate and these guys were the only company that showed up when they said, got a bid to us right away, and still had the best price which seemed fair. They showed up to install as promised and the installers where friendly, and efficient. When we got home that day, the gate was finished but it lacked a lattice trim on top that the old gate had and all our other fences have. The installers pointed out that was not included on their work order or our original estimate, but they would talk to the owner. We thought, oh boy, here we go… well 8 a.m.the next morning they are back, modified the fence, added the lattice to match and the owner, Ron, called to apologize and make sure we were pleased, all before noon! The gate looks great, it is super strong compared to the last one, and we would totally use this company again. Thanks Scripps Poway Fencing!

Had these guys replace the exterior fence on my new house. The old one was falling down. They did a fantastic job. It looks great and even the neighbors told me how great it looks. I had them come back and do a little custom white picket fence around the front porch and it looks great too. Highly recommended. Will use them again.

If you’ve pretty much given up hope of ever finding a fencing company that does substandard work and repeatedly misses appointments that it has scheduled, take heart, for I have found the answer to your prayers. Since, as the ads promoting the major investment firms admit in very fine print, past results are no guarantee of future performance, I can’t promise that you’ll experience the same six-​pack of blunders that I enjoyed, but that uncertainty is all the more reason for you to hire these guys to see what new foul-​ups they’ve added to their already-​impressive repertoire. Here’s a sneak peek at what you can look forward to from them: using wood slats that were too short to cover the steel posts, leaving about 8″ to 10″ of stark bare silver metal exposed on each one (bonus points go to the installers for mounting each slat upside down with the dogeared end at the bottom) (double bonus points have to be awarded for their demonstrating their total lack of aesthetics by mounting the most misshapen piece of wood in the entire supply of slats on the steel post that is most visible from my kitchen window); not aligning horizontal base boards to cover large gaps at the bottom of 3 sections; mounting several slats with multiple unsightly horizontal black stripes running across them instead of discarding them as unusable; trampling all over my newly resuscitated bright green iceplant (nourished by water that I saved by flushing the toilet only once per day) while scrupulously avoiding stepping into patches of dirt that might have soiled their already-​encrusted work boots (another reviewer also noted this same problem, so I think that you can rejoice at the near-​certainty of encountering similar destruction since this appears to be their basic m.o.); jury-​rigging the connection to a section of my old fence at a three-​way junction by sawing 12″ off of each of two 18″-long pieces of wood that held it firmly in place, leaving a pair of 6″ stumps of wood protruding into space instead of cutting them both flush with the established fence post; being promised that all of these problems would be fixed on Tuesday, but coming home to find the old fence section mentioned just above swinging in the breeze since their «fix» consisted of simply ripping off the old protruding pieces of wood and replacing them with nothing in the newly-​created 3″-wide gap that now existed; staying home all day Wednesday after being informed that this new problem would be resolved, but, of course, it wasn’t, or else I wouldn’t be writing this; being told that they would be here Thursday, but wisely not believing it and going to work instead; being given two different arrival times on Friday, with the crew showing up late for the initial one but early for the revised ETA. All in all, a royal botch…
P. S. Don’t be misled by the disingenuous comments that once appeared on this page and could, presumably, be reposted by Ron H., who, not surprisingly, gave this company a 5-​star rating from his entirely neutral vantage point as one of its co-​owners. Though my neighbor on the east side was the customer of record for this job, I agreed in advance of the construction – or, in my experience, the destruction – to pay him half of the not-​inconsiderable cost of replacing 5 ½ sections of our common fence, so, yes, I do have skin in this game, so to speak. Also, Ron H. saw all of these problems firsthand on the Monday that he came to my house to inspect the full extent of the shoddy workmanship, and he agreed to send his crew back on Tuesday to correct all of the defects that I listed in my review. So, his allegation that my complaints are all trumped-​up examples of «good fiction» reveals utter mendacity on his part, and not a fevered imagination on mine. (Incidentally, if you delete the score of his ethically questionable self-​serving 5-​star review and recalculate the overall average rating of his outfit, it comes out to only 2.6 stars, and not 3.)

This is the third time we have used Scripps Poway fence and once again they did excellent work, were on time, and Roberto and his crew were conscientious and very helpful and accommodating. The fence turned out great, and the extra jogs we had in this section were done very well. They worked around a lot of landscaping and did a good job of being careful. They also installed some root barrier for bamboo and repaired some deck posts, also done very well. I am very happy with the whole experience, including the fair price, and would recommend them highly.

Lifetime guarantee on their vinyl. Think again. I had Scripps Poway Fencing install vinyl fencing and gates ten years ago. I wanted vinyl so it should have been maintenance free. I have had three separate gate posts completely crack and fall apart. The manufacturer provided the materials at no cost but Scripps Poway Fencing charged me $ 250 labor to replace the defective work. When the second post completely cracked they replaced it at their expense. Now, I have another post completely crack and they want me to pay another $ 250 to replace their defective work. I told them I have already paid for the posts when they were originally installed and I am sick of having to pay again for their defective work. They asked me to do their job and call the manufacturer who said they would provide new vinyl at no charge! I relayed the info back to Scripps Poway Fencing in November. I have not received even a courtesy call since then — that’s almost three months. LOOK FOR ANOTHER FENCING COMPANY.

We used Scripps Poway Fence in early 2012 with good results, so when we needed more fencing work, we just called them. Clearly, things have changed.
Our landscaping is mature and beautiful, and we were clear that not trashing it during the fence repair would be important to us. Our neighbors have NO landscaping along the fence. We were told that it was equally important to SP Fence that our home look better, not worse, after the fence install, and they would do almost all the work from the neighbors side. Our side would barely be impacted.
The fence was installed a couple of weeks ago. The landscaping is trashed. I had removed all vines and supporting trelllis’ from the fence prior to the replacement. The workers stomped on the vines, stomped and crushed two wooden trellis’s, and managed to cut off nearly every single living branch of a 7 year old jasmine that was on a trellis mounted 15″ in front of the fence. They took the stomped up trellis’ and nail-​gunned them to the new fence, crooked, split and broken. They left the dead branches of the jasmine for me to clean up. The jasmine will take years to recover. The trellis’ will need to be replaced. All of this is next to our front door — just in time for the holidays.
We contacted owner Ron Heater, several times before he finally responded. He offered to meet us at our house to review the damage. Today, he sent an email refusing to meet with us and demanding payment (the invoice was printed 10÷15÷13), and so it appears he urgently needs money and customer satisfaction isn’t a priority.
We plan to file a complaint with Angies List penalty box, and also file a small claims court claim for the damaged trellis and landscaping. On Angies List, we will be posting the pictures and all our email communications with Ron. We recommend you find someone else to do your fence work.

Hi,
I’ve used Scripps Poway Fencing for jobs at two houses here in San Diego over the past three years. I unconditionally recommend them. They do a great job, are completely reliable, charge fair rates and stand by their work — and their word!
Phil