They always take so long especially drive thru, they need more staff to handle all of their customers.
Lisa S.
Évaluation du lieu : 4 San Marcos, CA
I utilize the on-line ordering of prints and recently had the pleasure of getting personalized assistance from Caleb at the photo center. He was very nice and generous with his time in helping me. He would have helped me longer but was needed in other departments. Even so he came back and checked in on me when he could and even offered to help me the next day. He remembered me when I came back to the store on another occasion. If you need help ask for: «Caleb».
Brittney F.
Évaluation du lieu : 1 Vista, CA
The drive threw pharmacy is a joke! Never seen one so slow, they need to speed it up. Not 20 mins per car!!!
Kimberly H.
Évaluation du lieu : 2 Escondido, CA
They never have enough staff working to handle the volume of customers they have. It is so frustrating when you are sick or have someone who is sick and you have to wait in line for 20 minutes to drop off or pick up. Multiple times our doctor has called in a prescription and we go to pick it up the next day and it still isn’t ready or we’ve used the app to order a prescription and set the date and time of pick up(allowing sufficient time) and they don’t have that ready either. How in the world?! Perhaps if the pharmacists weren’t over worked they would be better at their jobs. They are not friendly or helpful. The reason this place has 2 stars is because Walgreens has an app that allows you to refill and because they have a drive thru. When you’re sick you do not want to crawl inside. However the second lane of the drive thru doesn’t work and they have no sign to indicate that. They let you drive up and wait forever before they let you know you have to get in line at the back of lane 1. GRRRRRRR!
Mia R.
Évaluation du lieu : 1 Escondido, CA
The pharmacy is a nightmare and in my opinion, the pharmacist is a danger to the public. I went there to pick up two kinds of meds. One was supposed to be in a bottle, the other was supposed to be a single pill on a card. I told the girl behind the counter this and she didn’t listen to me. When I got home, I realized I had been given two cards with one pill and not the bottle I was supposed to get. I drove clear over to the store to tell the pharmacist that I had received a double dose of one med and none of the other. She wouldn’t take responsibility for the mistake and acted as if it was my problem. She even went so far as to say that some people like to take two pills. Unfortunately, my doctor only prescribed one. She was, so help me, the biggest idiot I have ever met and I am shocked she made it out of pharmacy school. She is unprofessional and clueless. I asked the manager, a short blonde young woman, what the pharmacist’s name was. She said she was a substitute and didn’t know her name. I reported them to the pharmaceutical board and an investigation was done. The other day, my doctor accidently sent a new prescription to this pharmacy which I don’t go to anymore. I was shocked to see that the same pharmacist was working there. I know that my account was flagged because the clerk behind the counter went and had a talk with the pharmacist and they both turned and looked at me. Luckily, she agreed to fill it so I didn’t have to go to another store or call my doctor. I have had relationships with doctors and I know that the losers are always pawned off on the poor. You wouldn’t see this particular pharmacist working in Rancho Bernardo or Rancho Santa Fe because the customers would raise hell. They are in areas where the customers don’t know any better. Many customers at this store are Spanish speaking and I think it is disgusting that they are sitting ducks for incompetent professionals of any kind. I would stay away. Go somewhere else. This store is definitely not the only rodeo in town and the medical, dental, and pharmaceutical boards are not working in your best interest, they work in the best interest of the professionals who are just like them. UPDATE: A few days ago, I saw the same pharmacist working there. She is in a low-income area which is often where incompetent doctors end up, so I expect the same is true for pharmacists. Guess the manager told a lie. The pharmacist was not a substitute after all. How pathetic.
Eric B.
Évaluation du lieu : 1 Escondido, CA
Overcharged me and when I pointed it out that the price tag on the shelf said something different the gentleman who checked me out said the price tag had expired and acted like it was my fault, then told me I was lucky he was doing me a favor to give me my refund of the difference. I wonder if he realizes the law says what the posted price is, will be the price customer pays and it’s their responsibility to remove the expired tag.
Joe T.
Évaluation du lieu : 3 San Diego, CA
A OK store in Escondido. Sent here to pick up some items for the parents. Relatively clean compared to other Walgreens I have been to. I do not think it is possible to have a completely clean store with all the foot traffic they get. They had special items on sale in stock which is nice. I hate the bait and swish tactics or they have only a few items of the on sale material. Plenty of parking and easy to get in and out of the lot. Some locations have some pretty shady characters outside, not this place. Staff was friendly. I could not find an item and someone pointed me to the right aisle.