Absolute Wellness Center

I had suffered a series of sports related injuries that were causing me a great deal of pain and were reducing my strength and range of motion. I was concerned that I was going to have to give up Jiu Jitsu, a sport that I was obsessed with, and potentially spend a fortune on treatment. I tried a chiropractic clinic next to my office and they gave me a quick adjustment and sent me on my way. Although the adjustment felt great for a couple hours, the approach didn’t seem like anything that would lead to recovery. I was seriously messed up.
Then I found Absolute Wellness Center. Not only was Dr. Michael Herb able to determine exactly what was wrong with me, he was also personally familiar with the sport in which I had been injured. The severity of my injuries required that I get massage therapy and physical therapy. Not just back popping, magic crystals, woo woo and incense. This was real stuff.
For about a month the highlight of my week was the massage therapy by Kelly. She did a great job of walking that thin line between painful and productive. The atmosphere was perfect and I felt amazing after every session. I felt sorry for people who weren’t injured like I was.
Gradually my treatment changed to a focus on physical therapy. As someone who has been studying fitness and weightlifting for over twenty years, I felt like I was in good hands with Amanda and Victoria. They knew what they were doing and got me on a program that produced results.
Everyone I met with at Absolute Wellness Center was someone that I would want to hang out with. On top of that, I am fully recovered and have a more resilient body than I had prior to my injury. I’m glad that I have a team of professionals that can take care of me as I push my limits in a potentially dangerous sport.

My partner and I have been to this practice a dozen times over the last year.
The last two visits decided for me to never return.
With out getting into all the details, here are my pros and cons.
PROS:
Location
Knowledgeable Staff
Offers massage and acupuncture for insurance billing
Parking
CONS:
Inconsistent care– started off awesome, then felt like I was a bother.
Their dog is cute and all, I have a dog, I just don’t feel like being licked to death while I am waiting at a DOCTOR’S OFFICE.
Not terribly friendly. Dr. Herb and his wife Whitney seem on the surface nice, but, have been rude, the other girls don’t really greet us or seem happy. Whitney never seems like she is doing anything, but messing with the dog, chatting with customer or bothering the girls working there.
Unorganized: especially with billing/​insurance, also the girls should know the schedule for the day.
Hands off Dr.- Ive been twice when Dr. Herb never even put his hands on me to do and adjustment after explaining pain to him… then I get billed for an adjustment.
Don’t follow-​up: tells me his staff will call for scheduling or check up or even that he will do and adjustment after the massage and he doesn’t check back with me.
Snobby staff– I was bluntly asked if I came «just to get my free massage».- (my insurance covers it, so Iam going to use it, don’t judge me!!!)
Left sitting for over an hour waiting with no concern or care while I am less than 5 feet from their chatter.
Massage is hit or miss, I like Andrew, Ive had at least 4 massages where the therapist tells me that they are «filling in» and have never worked here before. Some of them were better than others. Found the inconsistent staff unsettling
I am not too crazy that you have to walk outside and upstairs for the massage, not the worst thing ever.
We left mad the last two visits and were never contacted by the staff to correct the problem after we made our concerns known in person.
Sure seems like they either don’t need or want us as customers.
It looks like a lot of reviews for this practice have been hidden or disabled so I am sure they will remove mine as well. Whatever, i got it off my chest.