Chase Crossing Apartments

I lived here for a year and a half and it was not very pleasant. The apartment was decent with nice fixtures but the industrial carpet was miserable and all the grey was dismal. And by the way, if you plan on getting a unit on the first floor, don’t expect a bathtub. The model unit had a bathtub and I was not told that first floor units only had stall showers. I thought living in a gated complex with security cameras would be safer but it did not make a difference. Multiple bikes, mine included, were stolen out of the locked bike garage and at the time the security cameras were down. Our car was broken into but the security cameras were grainy and turned out to be useless anyway. For at least a month one of the gates was completely open so I would hardly call that a gated community. Lindsey in the leasing office is not very friendly or sympathetic at all, if she was the one in the office who gave us a tour I would have never rented from them. I went in to ask for a second parking spot after they had my car towed, and she would not even put me on the wait list and made a smug comment. I made several noise complaints about my upstairs neighbor and there was hardly any improvement. The pool area was decent but the chairs were metal and very uncomfortable so I ended up buying my own cushion to use. Also, drunk people go and jump into the pool late at night and I’m assuming there are no consequences based on how frequently this happened. The staff are honestly not that great. One day they laid down new mulch with no prior notice so my patio furniture and all my plants were covered in it. I have seen people told to take their leashed dogs away from the pool only to see the former maintenance guy walk his dog through the pool area unleashed. They tow people for parking in the fire lane but they let their staff park there all day long. I received a memo about parking and it was so unprofessional and passive aggressive all I could do was laugh at it. The reason I moved here in the first place was flexibility. They offered month to month, six month, and one year leases. However, once our lease was up we were forced to either sign a year lease or move out. We were even willing to pay more to get a shorter lease, but apparently being model residents for a year and a half means nothing. My favorite part about all of this was one day I got an email offering me a free drink from Dutch Bros or Starbucks if I left a Unilocal review. I didn’t take them up on that offer but plenty of other people did and I don’t think it went as they had hoped.

Assigned parking in a gated community, but you are stuck outside if someone takes your spot. Good luck getting the night manager to help. Usually doesn’t answer the phone. There is a pool that is heated in summer, closed the rest of the year. Hours are 9am to 8pm, but people are in the pool at 2am. So it’s cool if you don’t care about the rules because no consequences, but sucks if you want to get some sleep. Mostly college students live here, halls occasionally smell like weed. New appliances in the apartments. Floor is pretty hard, no padding in the carpet.