My sister and I went into Penneys expecting that we would never see a sales person. We were amazed when Gail came up to us and asked us if we needed help!!! We asked questions and she gave answers. She found items for us, she offered opinions, and helped us exchange wrong sizes. My sister and I grew up with clerks who did this but we haven’t seen anything like this for years. It was WONDERFUL!!! It would make me come back realizing that I could get help like this when shopping.
Tonya M.
Évaluation du lieu : 5 Eugene, OR
My mother in-law and I went to JCPenney to find a new pair of shoes for my 93 year old mother in-law, We talked with a sales lady named Bailey she is and amazing employee she pointed out some shoes for us to try so we headed to the shoes and she gave us our space to try on the different shoes so we could feel comfortable to take our time and let my mother in-law look at the different styles and try them on. We picked a pair and Bailey was right there to check us out and answer any questions we had, We bought them and headed out.(my mother in-law is in a wheel chair) we headed over to the park the she stated her foot was kind of hurting in one spot so I took the shoe off and saw a red spot where theirs a seem in the shoe so back in the store we go. Bailey was right there to help she got a half size bigger and said she could stretch them for us but if she stretches them we can not take them back and we understood, We had them stretched and that made a world of differance and my mother in-law is still tickled pink with her new shoes she absolutely loves them. Bailey is an outstanding employee and I hope JCPennys knows what a great worker she truly is. Thank You Bailey
Megan R.
Évaluation du lieu : 3 Eugene, OR
This JCPenney is probably the nicest I’ve ever seen. They have a large Sephora too with a wonderful staff. But I should mention, my sister and I went to the salon for a quick trim. No shampoo, no wash, no style, just a quick trim. The master stylist tried to charge is $ 64 for less than 15 minutes of her time. I was absolutely disgusted and will never step foot in there again. And no way we did not pay that ridiculous price.
Jana K.
Évaluation du lieu : 4 Eugene, OR
JCPenny’s is a great place to shop for clothes. I recently was able to get a few things at reasonable prices. They just started a new thing recently this year, where they don’t have sales anymore. Just everyday low prices. At first I was like why isn’t anything on sale then I remembered that they are switching to no sales. It kinda makes things easier, but I just heard they had a 70% off clearance sale of stuff. So that was confusing since they said they weren’t doing sales anymore. Seems like other people didn’t understand either so they brought them back? I dunno. Regardless of that, prices are usually reasonable. Tons of selection. I went here recently to get nike memory foam flip flops and they didn’t have my size or the color I wanted. The guy in the shoe department was very helpful in ordering the shoes for me and it was free delivery to the store.
Janet W.
Évaluation du lieu : 3 San Francisco, CA
A large, well maintained department store with reasonably priced, somewhat conservatively stylish selections for men, women & children. It is not couture, but practical for those who are keeping an eye on spending while trying to keep the family looking and feeling good!