Jiffy Lube

My auto and I were in and out in 20 min.- no line, no waiting. The employees were professional and courteous. The car was inspected, the oil was changed, liquids topped off, the interior was vacuumed, a burnt out light bulb replaced, and two air filters replaced. The waiting room was clean and offered wifi and a daily local newspaper to read. The prices were reasonable. Highly recommended !!

These guys went above and beyond today. I have owned my Acura for 4 years and not one oil change location (Eugene Acura dealership included) informed me or checked my cabin air filter (affects all the air vents inside the car). I am incredibly impressed with their outstanding service and attention to detail. I would recommend the coburg team anytime!

Quick service, friendly techs, location is easy to get to. They do a thorough job. Price is reasonable. I will definitely be back.

I don’t give out 5 star ratings often. It’s hard to find a place to do things to your car that you can trust and trust not to up sell you. I take all my cars here, service is always fast and professional, no up sells ever. I know I can send my wife in and she will receive the same treatment. This place is solid, I would recommended it to anyone. They even changed a power steering belt on a Subaru for me that another shop quoted me double to fix, $ 80 and done in an hour here.

Honestly haven’t been here for a while. I have to say their service quality has completely changed. Super nice, efficient and very professional. I see that there are new people working here that obviously know what they are doing! Best of all no surprises.

Great service here. Didn’t take too long. Cleaned the entire car with just a basic oil change. Didn’t feel like they tried to scam me. I’m talking vacuum, windows, and the entire car. I found a coupon online and they accepted it very easily.

I will never use any Jiffy Lube or Oil Can Henry’s again. They loose the valve caps off the stems on the tires all the time.
left the air cleaner cover loose. Once they even lost /​did not replace the engine oil cap on the top of the motor. I drove from Eugene, OR to Oakland, CA before discovering this. Had to put 3 qts. of oil in the motor and buy a cap at a dealer. PLUS pay to have the engine compartment cleaned due to the mess this mistake left. They NEVER take responsibility for anything.

I will never go to this Jiffy Lube again (and possibly never another).
Upon arrival I was informed that this location charged $ 36.99 for their «standard» oil (which I believe is the premium at other locations) This should have been red flag #1 but I thought by the time I went somewhere else I could just be done and I have taken this car and another to this location before without any problems, so I agreed. They told me to leave the keys in the car, per usual. Not wanting to leave them with my full set — which has my apartment keys, and various others — I opted to give them one of my spares (which I keep in my car — bad idea or not) I know that I have 2 spares because I had them made at a Toyota dealership (each one cost $ 15) So after leaving a key in the ignition I go in to use the restroom. I come out and they ask me for my keys? I thought this was strange but thought that perhaps the spare had not worked? So I gave them my keys with my full set on them and they checked the lights and pulled my car out once done. I paid and they said «keys are in it» I went out and found only my full set in the car. I looked around on the floor and all the numerous compartments in my Toyota Yaris and found nothing. I got out and asked them if there was another key? They played dumb and said they did not see another key and that was why they asked for my other keys after I came out of the restroom… I told them that I knew I had another key. They assured me they had not seen another. I told them that I would never be coming back to them again and left, never recieving an apology or any sort of curtousy. I drove down the street and looked in every compartment and space of the car. No key.
Long story short, either they lost my key and did not own up to it (bad business) or one of the guys STOLE my key, which would be CRIMINAL!
I am debating whether to file a police report or not so that if my car goes missing I will have probable cause to accuse someone at this Jiffy Lube location. If I could give negative stars as a rating I would do so. Poor business any way you slice it.

Absolutely love this place. Any time I show up the oil change never takes longer than 20 mins, even if changing the air filter or other services are required (which, by the way, they seem very honest about). The people there are always very polite and they don’t even make me feel bad for not knowing where the lever is that pops my hood, haha. I went to jiffy lube in AZ for years, and this place doesn’t even seem like the same business, not even the same service. 5 stars for sure :)

My dad always has me go get the oil changed in his car and this is where he has always done it and the guys are always really nice and flirty hahaha. :) Always really fast too. Like, not even ten minutes. But then again I always happen to get there when it’s completely empty.
The only problem (it isn’t really a problem! nobody’s fault really) is their groupon thing. My mom is obsessed with getting groupons for like everything and she always gives me these free oil change things and the guys always have issues trying to enter it in the computer. I dunno whose fault that is, making those fricken groupons so hard to process, but it should be fixed! I don’t mind waiting for them for five minutes longer but the guys always feel really bad about making me wait. Even though I totally understand :)

Fast & friendly service. Love the free vacuum that comes along with the oil change. The employees didn’t make me feel pressured to add on additional services. Good price for great service.

Perhaps it seems weird to write a review here for something like a Jiffy Lube, but I just wanted to share this: The employees at this particular Jiffy Lube are fantastic. They are so friendly and fun to talk to, they actually make it fun to get an oil change. I’ve come in with two different vehicles lately and both times everyone was great. When I came in on a very quiet day, nobody just stood around doing nothing just because there was only one car, the whole team worked on my car, and they got me out of there in no time. (It was like a whirlwind going on around my car haha, and they still found time to chat and joke around in the middle) Unfortunately I don’t know their names, otherwise I’d thank them here specifically.
In short: if you’re going to get your oil changed anywhere in town, I would suggest going to this place. The employees are really what makes it great. And if it IS a busy day: Pier 1 is just across the street, and Trader Joe’s and Bed Bath and Beyond are right there too, so you can always run some quick errands.

Being a previous employee for Jiffy Lube #2533 (Coburg Rd), I would like to dismiss the common rumors and myths of Jiffy Lube.
(I am not employed by Jiffy Lube at the time of this review)
1. Each one is franchised — The owners set their own prices and services they offer.
2. Jiffy Lube will NEVER (it’s illegal) recommend services on your vehicle that are not recommended by the manufacturer. Therefore JL will never try to «sell» you a product. You say no and we say o.k.
3. Jiffy Lube ALWAYS changes the oil, and ALWAYS changes the filter. This is not even a «common mistake» or something that people can forget. If someone has told you this has happened, it is because it was done on purpose, or it was a previous oil leak they blamed on JL.
Now from an employee’s point of view I can tell you that we do 40+ cars a day. Tiring yes, and sometimes it shows. I agree this needs to be worked on, because It can give off a bad impression to the customer, even though the work done is still thorough and honest.
Prices tend to be in the higher range ($ 28 and up) for an oil change, much like Oil Can Henry’s and other private or franchised lube shops. Being someone who knows cars and how much things cost, that’s expensive. If you have the know-​how and right tools, you can change your own oil for less than $ 10 (for a standard 4 cylinder engine). But you must remember, as with most businesses and products, you’re paying for the convenience.
Now you see, it’s not so bad. Spending 30 bucks or so to have your oil changed, fluids checked and topped-​off, tires checked, undercarriage lubed (if needed), and gearboxes checked and topped off — while you sit in the car for 10 min — is fair. I’ll leave it at that.
Last but not least, so many customers would come in with assumptions based off of media or other store’s poor service that they treat the employees there like dirt. This is one of the only establishments ive seen people come in with general hostility to all employees regardless or prior history/​service. REMEMBER THESE ARE FRANCHISED BUSINESSES. Davis, Ca. Jiffy Lube offers tire rotation. Eugene, Or Jiffy Lube (s) DO NOT. A lot of people would come in complaining about tires (or other issues on services we don’t provide) and although we professionally suggest going back to where it was done or providing directions to nearby mechanics/​auto parts stores, hostility still remains our biggest issue with customers. Employees at JL will do their best to help within their, for lack of better words, jurisdiction.
Im not trying to fix problems via internet review. I wanted to give some insight about a company that a lot of people are still unfamiliar with.
So give em a try, and for less busy times, I suggest going in before noon. And when you smile at someone, 99% of the time they will smile back, and it goes a loooong way.