Officemax

I have been using Office Max since I moved here 15 years ago. I originally used the one on Division but since they closed I now go to the on Willamette. I have bought printers and my computer, my ink and many other things from them. The service is always excellent! They are always helpful in every way. I bought an HP printer there in February. It had a cliché in it and the paper jammed. It could not be fixed here. I always buy the extended warrantee. It is a great investment.

I called and talked with Nathan and he referred me to their tech support person Ivan. Within a day I had a new replacement for my printer and I was back in business again! They went above and beyond. I couldn’t lift the printer, so on his way to work, Ivan picked up my printer and the next day he returned the new one to me. He even set it up wireless. Amazing service. They did not charge me for this great service. I will always use OfficeMax! Because of their excellent customer care, they got some yummy chocolates from me!

Wow! Usually, when I go to an office supply store, someone asks if she or he can help me when I walk in, but then later if I need assistance, I can’t find it. The person who greeted me showed me where the sale items were and recommended other items I might be interested in, without seeming pushy at all. They had inadvertently left some sale price tags on items that were on sale last week, but I was given the sale price because that’s what the sign said. The service was unusually good, and I would definitely shop here again.

Very new, very large, and very clean. Unfortunately, they only carried 4 different laptop models. Laaaaame. Also, the construction on Willamette makes getting in and out of here a bitch.