Cutten Mini Storage

I’ve had a completely different experience with Cutten Mini Storage than the other poster did. I have had a unit there since 2001. I have never had a bit of trouble with the staff. In fact, I rarely see them. When I do, the exchange is always professional and polite. The units are temperature controlled and there are no leaks. None of my items have ever gotten damaged or moldy in my unit. I can’t say that about all storage places. I used to rent from another storage place in Eureka. There, my unit leaked and several items were water damaged. Those folks did not take care of their units very well. Cutten Mini-​Storage does. I recommend them.

BEWARE! After I vacated a storage unit there, the owner has not returned my initial deposit, even though I vacated the unit clean and undamaged, and still had 5 days left on the current month’s rental payment. The owners twice told me (on separate occasions) that they had mailed me a refund check; it never arrived, and they refused to issue a replacement for the check they claimed to have mailed. When I complained in person, they offered to show me a copy of the refund check from my file, but could not produce the copy (surprise, surprise!). Under the rental agreement, they had 7 days after the unit was vacated to issue me a refund. It has now been 22 days, and still no check. Next stop for me is small claims court to get these deadbeat business owners to meet their obligations. BE WARNED.