Flores’ Interiors

I had two arm chairs reupholstered there, the work was mediocre… But the price?!! $ 800 Every time I look at the chairs I feel ripped off. I’ll go elsewhere next time and suggest others do the same.

The staff at Flores is very friendly and helpful, but it took them MANY weeks to finish my project (a couch and chair reupholster) and, when it was finished, it was less than perfect. The arm covers didn’t fit well: even the delivery person noticed this, and took them back for further work, but they still don’t fit. And the couch itself is too firmly padded – they said it «just needed to be sat on» some, but now, a year later, it’s still much too hard. I have regrets.

I’m jumping the gun here, but I have to say that the service so far is simply outstanding. At first, I was a tad disappointed because I was told to call back in about two weeks, and we would be able to see the best time for an appointment. (So, it was an appointment to make an appointment.) So, thats what I did. And *POOF!* Called, spoke to Everett, and had the pick-​up set for just a few days out. The two movers that showed up at 9:30 to grab the first item (a leather chair) were pleasant, casual while remaining professional, and efficient. They took a moment to explain the extra work that goes into an item that is in for RE-​upholstery, things like «we usually add 6 – 8 extra support straps. That guarantees better performance for a longer period of time. We also replace the factory ‘core’ with a combination foam/​materials core that is much sturdier, and will also well outlast the original core.»
So, after they got back to the shop, I was told that they would have it done by about 3:30 ! THREE-​THIRTY! THE SAME DAY!!! WOW. I’ll let you know about the craftsmanship as soon as I receive the chair back!
3:30PM, AND…
So, it couldn’t be better! The feel/​comfort is excellent, and it looks great. It was a medium-​priced leather chair, ottoman (no need for work on that) and sofa. They took the sofa as soon as the chair was placed back into right spot.
I am 100% happy happy happy with this store. Re-​upholstered for about 15% of the cost when it was new, and it looks and feels at least equal to new, if not better! Whatta great find Flores Upholstery is. Ask for Everett!