Henderson Center Bicycles

My husband and I recently picked up new Trek Verves. Not only do those bikes come with lifetime free tune-​ups, but the proprietor cut us a deal on accessories. If you’re in the market for a new mid-​range bike, hit these guys up.

Stopped in for some last minute repair parts prior to a ride down to SF.
Very helpful, very friendly, and highly recommended.

Henderson Center Bicycles is not only the best the local bike shop, but is simply the best bike shop I have ever had the pleasure to experience.
After Adventure Cycle botched a repair of my rear axle on a father-​daughter tour of the West coast, we had to hitch-​hike back to town after getting stranded 50 miles South with the next bike shop days away. The next day Henderson Center Bicycles rebuilt the axel better then new. They let us stand behind the counter and watch the whole process. We also asked a ton of questions and ended up having really wonderful conversation with the three mechanics on staff. the kind of thing where you know their kid’s name and they’ve let you play with all the tools on their bench. Will Spurling, the guy who runs the joint, is one of the best mechanics I’ve ever had the pleasure to work with: patient, methodical, and with great love for his work.
***Touring Folks***: Highly recommend this place. They are very thorough, friendly, and competent in both old school and high tech repair (saw them working on some pretty spiffy bikes while I was in there). They are also located next to an AWESOME bakery. You know you want the calories…
In the words of my father: «I have ridden for 45 years and completed 8 major bike tours and Henderson Center Bicycles is the best bike shop I have ever experienced. Hands down.» ‘Nuff said, Dad.

Without going into the details of how much business and how much money yours truly spent at this establishment in the pursuit of excellence of appearance of a classic bicycle {well over $ 100.00 on bicycle ACCESORIES}, this fine establishment offers a cold-​attitude reception.
While the required services are EVENTUALLY provided,
and the OBVIOUSLY PERFECT accessories are EVENTUALLY ordered,
same is performed in a manner
that has come to describe members of the Millennial Generation:
egoistical, uncivil, «silently dark,» cold, and unfriendly.
As if they are «reluctant participants,» or «unwilling warriors.»
Just saying :) :)
Otherwise, mechanically very competent! :) :)

Incredibly nice folks, reasonable prices for servicing, and they did s great job with my bike. Highly recommend for service!

Excellent shop. Just bought a new Trek District 8 that was recommended by one of the employees. I specifically was looking for an independent local shop and I’m glad I found it. Also I must mention that I can be a difficult customer at times and they handled it with finesse and kept me mellow.
So if you think of buying a bike from a chain store, spend the extra money at this shop, which is well worth it. You’ll get a better quality bike with up to date components, free tune ups and great service.

My kids and I went to the shop to get their tires checked as they were all though and I wasn’t sure if the tube with flat or what was going on. The guys were super helpful and friendly and instead of trying to up sell me into buying new tubes just waited the tires to the right pressure. Then they helped me install the new bike rack for a car which is super awesome! And then to top it off, the battery in my car died and then they help jump my car lol would totally recommend them

this is the only bike shop for me. these guys are serious and super helpful. I’ve been a customer at several shops in arcata and they are not nearly as helpful and real. they all ride. this shop is the best in the area by far! great prices… tons of accessories! love this shop… and they sell USED BIKES!!! no one else does that!

These guys a professional, knowledgable and all around helpful, I always get a good vibe in the store and receive great costumer service. DISREGARD Greg E. his 2 stars are bull, just because they can’t be open to please his schedule doesn’t mean they are a 2 star business.

I really wish they would be open Saturdays. Maybe close Monday or Tuesday? Whenever I need something for a weekend ride and can’t get in during the week I find myself having to go to a different shop. Bummer.

I stopped in just to see what they had. I am clueless to what I want for a bike. A very nice woman listened to everything I had to say, made some suggestions gave me a brochure marked the ones we talked about. I never felt pressured, or stupid. She also took the time to explain their layaway policy should I want to take advantage of it. She seemed very knowledgeable, and relaxed, not like hurry up your wasting my time, or OMG your stupid. When I decide to plunk my hard earned cash down for a bike this will be the place that gets it!

Will, the owner, is a fair businessman, and has the knowledge that will help you in determining the right bike for yourself. He is also fun to bargain with. While everything is marked (usually at or near MSRP) don’t be afraid to ask for a deal ~ sometimes it works!
As far as the shop: It is clean as its supposed to be, the staff are all mucho savvy about accessories, repair, and bike data in general. They are very efficient in getting any repair or modification done at a fair price, and in an appropriate time frame. NOTE: When you buy a new bike from the Henderson Center Bike Shop you get free lifetime servicing, which is a very nice component of a full service store, reminiscent of the quality and care you used to get. (aahhhhh The Way It Was!)
AND, while you wait for your bike to be serviced, and after your through browsing, you can slip next door to the Vellutini Baking Co for a latte and a scone.
The Henderson Center Bike Shop gets my highly sought after FIVE STAR rating. Go there, buy a bike, or take yours in for servicing, and you will see why!
PS … Don’t play poker with Will.