If I could give a zero I would. Planned a movie and dinner night for my husband’s birthday. First we(four of us) get in and get our table. While sitting down and waiting for our server my older daughter and I look up and we see a roach crawling up the wall. I try not to panic and not judge too quickly being that I have eaten meals(MRE) in the middle of a field before. As I normally do, I check the silverware, they are all dirty with food still attached to them. A server finally comes over and we express our concerns. He apologizes and says that he will be back with new silverware. Ten minutes later he brings it to us but now we are ready to move because we saw another roach and my youngest daughter freaked out as most toddlers would. We move to another table and the server finally brings us drinks. My husbands beer was served in a dirty glass(someone’s lip prints were on it and stuff floating inside). We ask for the manager. The sever says the manager is busy and tells us he will bring us new drinks. Fifteen minutes go by and the manager still hasn’t approached us. I get up and go find a manger myself. The server never told the manager of our complaints. We inform the manger of all the issues. She apologizes, explains that the establishment was recently fumigated and maybe that is why we saw the bugs and says that we could receive a free dessert. WHAT? In my opinion the entire table’s meals should be free but we didn’t stick around to find out. We left and the night was saved by Chili’s in Evans. This was beyond a doubt the worst restaurant and customer service I have ever experienced in my life and I have eaten all over the world. I haven’t been back and never will. I wouldn’t let my pet eat here.
Gary B.
Évaluation du lieu : 1 Evans, GA
One of the worst experiences I’ve had at this Applebee’s. Once the server took our order, we never saw him again. I even had to go to the bar to get a refill on my drink. Then the bill was wrong. This place needs new management asap. I will not be back until then.
Lauren C.
Évaluation du lieu : 1 Grovetown, GA
Worst Applebee’s experience I’ve ever had. We were seating and had to wait 15 mins until we were seen by the waitress. 10 min later we finally got our drinks and then she disappeared again! Eventually we put in our food order, a burger and the 3 bar appetizer things; honey bbq wings, chips and salsa and chicken wanton tacos. All food we’ve enjoyed at another Applebee’s. The food came out and it was either cold or over cooked. The chips left a terrible after taste, the two small salsas halls crud around the top of the container and the burger taste like it was from McDonald’s. Needless to say I’ll be in the bottle of tums tonight
George B.
Évaluation du lieu : 2 Evans, GA
Food is just OK, service is basic and when they have karaōke, the clientele gets quite sketchy.
Willie D.
Évaluation du lieu : 3 Augusta, GA
Had the all you can eat ribs with a small portion of slaw and seasoned fries for $ 12.99. These are rib tips not full spareribs and as you are offered more«ribs» the portions get smaller and smaller but the fries portions get bigger and bigger(of course as the rocket scientist that i am it’s to fill you up so you don’t ask for more ribs). Service was very good and our wait time for a table was less than 30 seconds. Our waiter was pleasant and funny and we were able to takeout our leftover ribs and fries. I have been here before and never slow service so come by and enjoy.
Julie F.
Évaluation du lieu : 5 Evans, GA
I have to say that I love going to this Applebees. It wasn’t always the case but it seems that things have definitely turned around. The last time we were there We was a Tuesday night for drinks and although they don’t carry the type of wine I like it’s not their fault. Apparently Applebees corporate needs a lesson in good wine. We were having such a good time sitting at the bar that we stayed and ordered dinner. We got the chicken wontons and although it did take them a few minutes to get them out they were delicious! This is definitely going to stay in our rotation of restaurants.
Jenny And Ryan C.
Évaluation du lieu : 3 Grovetown, GA
I’m normally not a fan of Applebee’s, however we thought we would give this one a shot. Ate here this past Sunday, and I have to say this was the cleanest Applebee’s I’ve ever eaten in. The manager even made sure to tell the hostesses and waiters/waitresses to clean the light fixtures, decorations mounted on the walls, and the window sills before they closed for the night. I thought that was amazing. I just wish these girls also cleaned the bathroom, this was hands down the grosest bathroom I’ve ever been in. One of the toilets was clogged with TP, the floor was very wet and it smelled disgusting. I’m wondering if the toilet overflowed and it spilled all over the floor… gross. Absolutely disgusting and gross. My husband complained that the trash cans in the men’s restroom were overflowing with trash, the place wasn’t that busy so it’s ridiculous that the trash hadn’t been taken out. The terrible state the bathrooms were in are what caused this place to get just three, because the rest of the evening was fantastic. Since there weren’t very many people eating at the time we were our food got brought out hot and quick, I’m a sucker for motz sticks and theirs were very good, nice and warm with a gooy center and a crunchy bread coating. Got these bad boys in under 5 min, perfect. For dinner I got a honey peppercorn glazed steak and my husband got the chicken fingers. Both were very good, although as the sauce cooled on my steak it became more and more sweet. Could have used more jalapenos. My husbands honey mustard dipping sauce was served in the smallest container I’ve ever seen, he had to ask for more. Our main meal took about 20 minutes to get, pretty standard. Our waitress was very nice and polite, which I wasn’t expecting from an Applebee’s.
Rick D.
Évaluation du lieu : 4 Southport, NC
Nice Applebees … good food … good prices. Those wonton chicken tacos are off the chart!
Kandis A.
Évaluation du lieu : 3 Augusta, GA
Went to this Applebee’s on a busy Saturday night. The wait wasn’t quite as long as other places in the area, 10 – 15 minutes, but the actually service was quite slow. We had to wait longer for our food(we ordered a salad and a hamburger) to come than the wait for being seating. I guess they had to kill the cow and grow the lettuce. The food was ok, but the service that night was not adequate. But all in all it wasn’t a really bad experience
Rick H.
Évaluation du lieu : 4 Augusta, GA
It’s Applebee’s what can I say? Good atmosphere, great service but it’s still fast food served on china. Bartender named Mel is the best!