Northshore University Healthsystem Specialty Suites

I would like to update my previously low review with some updates.
I continued to go to Northshore after some negative experiences because there were considered to be one of the top hospitals for a specific surgery I needed.
I had major abdominal surgery and my surgeon was amazing in his skill and bedside manner. The experience as a patient was the best I have had to date
and I have been inpatient at too many hospitals to count.
The Nurses that cared for me kept me free of pain & comfortable. Other hospitals I have been driven to tears so many times because they make you wait 2 – 3 hours past the time they should be giving you pain medication or I would have to wait up to an hour for a response to my room at all.
Here the nurses are there to help you before you even push the button. They are smiling and caring as well, no sour faces here.
This hospital is making great strides I would only suggest they have some type of check and balance system for making sure all of there Doctors practice good bedside manner. I have had a few really good Dr’s here and a few that were at the opposite end of the spectrum.

I went to see a dermatologist at this location for the first time. The office is pretty big with doctors that specialize in other things. I felt like I was on an assembly line. I was shuffled from one waiting room to another. The visit with the doc was okay. She listened and addressed (almost) all of my concerns. She offered suggestions and answered my questions.
If you need blood work. The lab is conveniently located in the same office or you can go across the street to the hospital and get it done there.
On to what I didn’t like. When I called to make an appointment the receptionist insisted I needed a referral. I don’t. My insurance doesn’t require written referrals. She was persistent.
Second, when they called me to give me my blood work results I got a voice mail stating I should call back and ask for a medical assistant or nurse. What happened to the doc calling and explaining your results and maybe answering more questions? All my other doctors call me back. When I called back to speak to a med assistant or nurse the operator asked me if I had gone on-​line to check my results. WHAT??? I want to speak to speak to the doctor about my results not stare at something I don’t understand on a computer screen.
It might be different with other doctors. Not sure. I’m just telling my experience with the dermatologist.